Introduction A virtual police is a national policing intelligence unit which is responsible for combating crimes (Jenkins 66). The unit also investigates and addresses issues that are causing unrest to the population.
History This policing unit is believed to have started some years back. It is suggested that, the unit has been in existence for almost 55 years. The farmers decided to come together and form a police unit that will keep a watch in the county. The unit had different departments upon which the responsibilities were allocated. These departments were organized and managed by the farmers who first gained access to the unit.
The unit had its systems of making laws where specialists in law were allocated this responsibility. The existing farmers started bringing their friends on board where they were to work as constables in the department. They were hired on the basis of whom you know basis but not on merit basis. The move was locking out competent individuals who could have filled the strategic positions in the department.
The unit had not gained acceptance from the state police until some years back when the state recognized it. The acceptance brought to an end friction which was in existence between the virtual police and the state police. It is estimated that 20 years down the line, the state police has gained confidence about the validity of the unit. They have started interacting in their operations with an aim of promoting peace and security.
Beginning of issues According to history, some of the constables in the unit were recruited by their farmer friends. Some of these inexperienced constables were entrusted with duties of running the department. This set in a number of issues which since then had affected the department to greater heights.
To start with, the presence of these constables changed how the laws were made and implemented in the department. Before, laws were made and enforced by experienced staffs but the newly hired staffs had no experience in law making process and subsequently enforcing. This led to primitive ways of enforcing the laws. Secondly, a change on how the department was run contributed addition issues.
In general, the change ways of running the department and enforcement of laws, has created a highway for perpetrating corruption. The officers became continually corrupt especially in the cities where the unit’s police were deployed to take control. They used to harass individuals with an aim of extorting money inform of bribes. This blurred the image of the unit to an extent it was disrespected by the state.
Get your 100% original paper on any topic done in as little as 3 hours Learn More In addition, the officers were not subjected to a formal education which could have improved their way of living. Those responsible with encouraging the formal education frustrated the move instead. This took another direction since 1990s where the constables were recommended to pursue certain courses at least to gain knowledge in that field. This was considered an effective tool suitable to transform the officers.
The history of the department has continued to bring more and more issues. Since its inception, the department has been sourcing its officials from within the unit. It is apparent that, individuals from outside the department were not recruited to the unit. This has not only denied some capable individuals a chance to the department, but also has marked unfair representation of the community.
Organization and management of the department The whole virtue police department is headed by the chief of police. Under the chief of police, there exist subordinates such as chief of internal affairs, chief of staff and legal advisor. They are directly linked to the chief of police and work together to ensure proper execution of duties by reporting to the chief issues arising from their respective areas.
They also communicate to other subordinates any information from the chief of police. Further, the department is composed of two commands which are each headed by the deputy chief. These commands are namely the operations and administration commands. The operation command consists of many and diverse sub divisions which make it to be extremely large compared to the administration command.
Some of the operation command’s sub divisions are the northern and southern district patrols which are the patrol platoons, the criminal investigation bureau which has numerous categories compared to other areas, and the special operations bureau with its allied sections.
On the other hand, the administration command is composed of a number of layers such as human resource, management services, and the IT management bureaus. The bureaus are headed by captains. In addition, the respective bureaus are composed of divisions which are headed by the lieutenants.
The captains oversee the operations of the bureaus and also act as a link between the respective commands and the divisions. The lieutenants oversee the operations of their respective divisions and also acting as the link between the bureaus and the sections. The interrelation among the bureaus, divisions and the sections makes the operations to be decisively allocated. But, the department experiences some problems because the operations are not adequately addressed.
We will write a custom Report on Virtual police department specifically for you! Get your first paper with 15% OFF Learn More Changes to the department The department has been organized in a manner that its activities are not properly and adequately executed and addressed. For example, the operation command has many layers which frustrate the allocation of resources. Further, to manage the entire operation command is cumbersome compared to the administration command which has little layers.
In order to improve the overall operation and performance of the department, reorganization can be a possible remedy. To suggest, the operation command should be split into separate entities upon which the functions should be categorically arranged in manageable proportions.
Demographic differences in the agency and the department According to a survey conducted, it is obvious that the agency is not reflective of the community (American Community Survey 2-6). The survey discloses the population of the agency to be dominated by females at 50.9% compared to males standing at 49.1%.
From 2005 to 2008 when the survey was conducted, it is very clear that there had been violation in the way the community is represented within the department. For instance in 2005, the five races which were included in the survey shown that there was violation of community representation. The department had a number of ranks composed of either sworn personnel or non sworn personnel.
The chiefs and deputy chiefs, captains and lieutenants, sergeants and corporals, and the officers comprised the sworn personnel. Executives, professionals, technicians and clericals comprised the non sworn personnel. The survey shown that, the Caucasian had a high number of representations compared to other races. This was the case even in the subsequent years both in male and female representation. In addition, despite the percentage of females being high at 50.1%, they are not adequately represented.
In 2005, the male representation was more than 60% compared to less than 35% for females. This took the platform throughout the survey. To add on this, Asian is thinly represented in the agency with some instances recording 0%. This is both the males and the females. Notably, a regard is not paid to the Asian females when reflecting to the community.
Strategies to make the agency reflective of the community The community needs to be adequately represented in the agency. For this to be achieved, the agency should implement some strategies directed at addressing the community representation. To start with, the agency should ensure that, the sworn personnel’s positions should are divided among the diverse races on merit basis.
The agency should avoid bringing on board the superiors from only one race because of popularity. Secondly, females are thinly accepted in the agency thus leading to their reduced figure. Since the female population is high as compared to males, they should be given at least equal opportunities with their counterparts. In addition, the non sworn personnel positions should also be fairly distributed among the races.
Not sure if you can write a paper on Virtual police department by yourself? We can help you for only $16.05 $11/page Learn More For example, females are dominating in clerical than in any other area. To avoid this, individuals should be encouraged to pursue diverse studies thus enhancing flexibility. The agency should also start training the officials so that they become compatible to the opportunities arising in future. Another strategy is that, the agency should prohibit transferability of positions to people of the same race as this creates an empire which is hard to break.
The agency culture Every organization, whether public, profit or not-for-profit has distinct culture. Culture can be defined as a set of meanings and understandings shared by a particular group of people. Culture is distinct and different from one group to another. While culture is known to be different from one entity to another, some organizations have common elements. For example police forces wear uniforms and use weapons in their duties. Virtual police department has its own set of meanings or understandings shared among its people
Individuals in the armed forces have also their culture based on discipline. In addition, integrity is a well known virtue within the armed forces. For long time in its operation, high level of integrity has been integrated within Virtual police department. The citizens have many expectations from the police and at no time should the force fail the integrity test.
Currently, the public is confident with Virtual police department. This is evident in that their approval rating is at all time high compared to other law enforcement agencies. Transparency and integrity is backbone to any organization. Any organization which embraces these virtues cannot suffer credibility crisis, neither will its image be tainted.
Virtual police department has been undergoing organization change, characterized by retirement of senior commanders. Those officers left to run the organizations are young individuals who have not worked in the force long enough and have minimal managerial experience and leadership ability.
The senior department chiefs retired leaving a huge leadership gap to be filled. It does not mean that Virtual police department cannot be led by young chiefs. What is crucial is that experience in running public office such as Virtual police department is paramount. Therefore before any promotion is given to any officer in the police department, experience and training should be considered first.
Whistle blowing refers to the act of reporting offensive acts being perpetuated within a particular department to the relevant authorities so that appropriate action can be taken on the perpetrators. One police officer cannot remain silent as the fellow partner engages in unlawful behavior. The officer should take immediate action to notify the superiors regarding the act (Shermann 30).
It appears that whistle blowing has not been a practiced within the Virtual police department. Rather the officers let their partners get away with misconduct, bringing the entire police department into great disrepute. It is common for scandals to explode. Such scandals arising from code of silence severely damage the image of the police department making its credibility to be questionable. Therefore, the department should introduce reforms so as to curb the vice and to act as a deterrent against misconduct.
According to Chan (109-134), change of culture is one of the ways through which an organization or department can improve its credibility.
With regard to this Virtual department should undertake measures aimed at changing culture in the organization. In order to attain this, the police officers with questionable integrity and those under various investigations should to step down to facilitate probes. Recruiting well learned personnel is also critical for the performance of the department. This is due to the fact that these personnel will have the necessary skills.
Crime analysis Basing on the current crime statistics, it is evident that serious crime such as homicide is not prevalent in this county. It is also evident that murder rate in the county has been almost constant. The study showed that 17 cases of homicide have occurred between 2005 and 2008.Sexual offence related crime like rape tends to remain constant although there was a minimal surge in 2008. The most common crime in the county is theft.
This offence has been steadily increasing from 2006 and it appears that there is laxity and apathy amongst police officers in this place. There is a high probability that criminals were involved in a syndicate with the officers. Another probable reason for the alarming statistics is that the crime of this nature is taken lightly and the punishment meted on the culprits is not severe enough to discourage them.
Burglary is also one of the common crimes in this locality as depicted by the statistics. In 2008, there was sharp increase in burglary incidences. Burglary incidences rose from 1,242 to 1,617 representing a percentage increase of 30%. From these statistics, it is evident that the rate of crime in this county has been increasing steadily.
The common problems associated with the rise in crime are unemployment among county dwellers. The study further reveals that the mean income of the people has reduced. Another cause is the rapidly expanding populations probably caused by rural to urban migration. It is possible that people from other regions and places have immigrated to this community. Laxity cannot be overlooked as one of the reasons for prevalence of crime.
Regarding complaints against the Virtual police department, people complain of their conduct more than other issues such as performance and use of force. It is also clear that there are cases of complaints against use of force. This has been rising steadily. It appears that the personnel conduct themselves in a manner not befitting their status in the society.
One of the strategies that can be used to reduce crime is community policing. This is where the dwellers of the community assist the police in combating the crime. Citizens should be vigilant and alert so as to identify when such incident occurs. The actions should be reported immediately to the police officers who will then take appropriate action and arrest the culprits.
With community policing, the police and the citizens assist each other in keeping peace. Since the county is composed of a small community, there is a high probability of community policing working. Another strategy which can result into reduction of crime is to establish new police posts. The posts should be strategically located in the residential areas.
For areas which are dark, it is important to erect street lamps so as to minimize crime in dark alleys. Installing CCTV (closed circuit television) in streets, buildings and corners will also be instrumental in stemming out crime. The CCTV will provide real time 24 hours surveillance to the police operators so that whenever crime is happening, they can respond immediately and make arrests. CCTV will act as a deterrent to people who would want to engage in crime since they know they are being monitored.
Conclusion Virtual police department is a young police department established more than half a century ago. It is a society predominated by Caucasians with other races following distantly. It is arguably a small division because it comprises of almost five hundred sworn police officers and almost 200 civilians. The main issues facing this department include surge in crime, rise in population which makes security a challenging task, changing culture and government regulations.
Recommendation It is vital for the federal government to increase its budgetary allocation for the police department so that it can initiate changes that can result into improvement of the department’s performance. Additional financial resources should be sought so as to aid in recruiting more officers and also undertaking reforms in the department such as training the future department heads. Funding will also be crucial in boosting security of the area because the money will be used to install surveillance system for security purposes.
Works Cited American Community Survey Bureaus. Demographic of virtual police department, USA: The U.S. census Bureau. 2000. Print.
Chan, J. Changing police culture. British Journal of Criminology,1998. Print.
Jenkins, Philip. Intimate enemies: moral panics in contemporary Great Britain, Great Britain: Transaction Publishers. 1998. Print.
Shermann, L. Scandal and reforms: Controlling police reform. Berkeley and Los
Angeles, California: University of California, 1978. Print.
Coca-Cola Company Marketing Dynamics Essay best essay help
Introduction The efficacy in the marketing of a company’s products has largely determined the success of large and medium sized companies in terms of brand visibility, sales and the profitability in the medium and long term. In essence, the managers must understand and integrate the principles of marketing in tandem with the dynamics in the external environment if they are to achieve positive results (Pride
The Evolution of the Personal Computer and the Internet Research Paper custom essay help: custom essay help
Table of Contents Personal Computers
Beating around the Bush
It can be argued that the preceding century was the beginning of the Information Age. It can be described as such because of two technological breakthroughs – the invention of the personal computer and the Internet. These two technologies combined, brought another milestone when it came to man his desire to improve the way he leverages technology, specifically the ability to communicate long distances.
The telegraph, radio, and television were considered major breakthroughs in this field but no one was prepared for the coming of the personal computers and the Internet. These two technologies combined produced another ground breaking innovation which is the World-Wide-Web and the creation of a web page and a website. The following is a discussion on the evolution of the personal computer and the Internet from its humble beginnings and how the website became a potent application of Information Technology.
Personal Computers It all began with computers and as the name suggests it is a machine that is expected to make computations beyond the capability of humans or at least crunch a great deal of numerical information that requires a high level of consistency and accuracy.
Using this basic definition then the humble scientific calculator can also be described as a basic example of what a computer is all about. But for the purpose of this study a computer is an equipment of considerable size that was used primarily by the government to perform complex tasks. In the early days a typical computer can be as large as the average person’s bedroom. Truly, there is a huge difference comparing it to the desktops and laptops of the 21st century.
From the very beginning only governments can afford these sophisticated machines up until inventors, enthusiasts and entrepreneurs worked together, either as a team or in direct competition with each other to produce what will be known as the personal computer. A computer that does not have to occupy the whole living room but powerful enough to perform computations faster than even the most brilliant mathematician or the most conscientious student.
However, without the creation of the World-Wide-Web and the webpage the computer will continue to be an expensive toy, affordable only for those who have money to spare.
And it would have remained to be so considering that there are still alternative ways to produce that report or assignment, there is always the trusted old typewriter that can be pulled out from storage and with rudimentary skills in typing a student or a professional can still fulfill those requirements. But when people began to access the Internet and use websites, Information Technology took a decisive turn and as historians would love to put it: the world was never the same again.
Get your 100% original paper on any topic done in as little as 3 hours Learn More Tim Berners-Lee Before going any further it is important to understand the difference between the Internet, the World-Wide-Web, a webpage and a website. All of these can be explained succinctly using the following definition:
The World-Wide-Web is an infrastructure of information distributed among thousands of computers across the world and the software by which that information is accessed. The Web relies on underlying networks, especially the Internet, as the vehicle to exchange the information among users. (Dale
“The Storm” by Kate Chopin Essay best college essay help
The story’s backdrop is a storm that was about to pummel a small town. But the meat of the story is contained in the storm within the hearts of two lead characters – a man and a woman. In order to be more specific, it must be made clear that they are both married but not to each other. Calixta was the wife of Bobinot and Alcee was the husband of Clarisse. Calixta and Alcee knew each other a long time ago but as Chopin had pointed out they were now considered strangers after each went their separate ways and with their own families.
But it seems that Calixta and Alcee could not wipe away the memories of those years gone by when both were attracted to each other. And now, when the storm was about to hit, Calixta’s home was about to become like a garden and Alcee will come in like a snake tempting her and she will give in to that temptation but only until the storm is above them, when it is gone so will the storm within.
There are many critics who find no problem in describing what happened within Calixta’s home and how she succumbed to temptation. They focused on the words used by the author and made comments regarding its daring and it was too advanced for her time (Ward, p.89).
Candace Ward, one of those who studied Chopin up close had the same verdict but just like many others she too find it difficult to explain without a shadow of doubt that indeed Calixta will continue with the affair. It is true that she gave in to her desire and invited Alcee in to his heart but it can also be said that it was a fleeting moment.
The author of this short story, Kate Chopin seems to have the same conclusion because at the end of the short piece she wrote that after the passing of the storm everyone was happy. On the other hand this can be interpreted to mean another thing and it is the happiness experienced by two adulterers who happen to make a connection because of the storm.
Thus, this “happiness” has different shades of meaning (Chopin, par.5). It is different from the point of view of Bobinot the husband of Calixta because he was happy that his family is safe. It is also different from the point of view of Alcee because after the storm had passed it has been clear to him that he needed to see Calixta once again and this helps explains his letter to his wife to extend her vacation for a month or so.
Calixta’s happiness is more difficult to analyze. She is happy for her husband and child’s safe return after the storm. She is happy being reacquainted with Alcee. But she could also be happy that the storm has ended so that Alcee could now go away. Now, whether she wanted Alcee back or not is something not easy to determine. One thing is clear; Alcee will try to find another way back to her heart.
Get your 100% original paper on any topic done in as little as 3 hours Learn More Conclusion When the storm clouds gathered and the dark skies warned of imminent danger, people with wisdom tried to stay indoors. But Alcee ventured into the home of his former lover Calixta. And when she unwittingly allowed her to come into her abode she was not fully aware of what can happen next.
Alcee tempted her by holding her close and provided protection when her husband was away. Calixta gave in like Eve who took a bite from the forbidden fruit. But it was Alcee who was ensnared, Calixta seems to forget what happened after the storm and everyone was happy. Alcee on the other hand was happy for another reason for he knew that he has a chance to sneak back into the heart of Calixta.
Works Cited Chopin, Kate. “The Storm.” Accessed from https://www.thoughtco.com/the-storm-741514
Ward, Candace. Great Short Stories by American Women. New York: Dover Publications, 1996.
Discrimination, Prejudice and Racism in the United States Essay best essay help: best essay help
1. The society is portrayed as a greatly unjust arena, where someone’s skin color bears his or her credentials. As observed by Dr. King, rampant inequality had infiltrated all spheres of society; furthermore, it targets the minority people of color. They were barred from carrying out specialized jobs, due to the perception that they were unqualified.
A significant majority were of them was hence restricted to service as unskilled workforce. Dr. King employs the analogy of a blank check in reference to broken promises and unfulfilled dreams. He then shares hi vision with the people, where he envisions an equal and just society. This is a society that will allow children all children to associate freely and provide a level playing ground for all, regardless of their heritage (Berry, Reynoso, Cruz
Emerging Issues in Tourism Analytical Essay writing essay help: writing essay help
Introduction Background of the study
The tourism industry is one of the largest and most dynamic industries in the world that drives the economies of many countries. Generally, the industry has largest economic output compared to the agricultural, forestry, fishing, mining, and the communication industries.
In this regard, it has the highest growth rates and relatively high volumes of foreign currency. It has also recorded growth in terms of fresh administration and enlightening experiences in the last few decades. All these changes have made the industry to contribute positively to the economic, cultural and social development of many countries.
This has been mostly experienced in western countries such as Austria, France, and Switzerland. Recent studies indicate that, the industry contributes to about 10% of the world’s revenue, besides employing one out of ten workers in the world (Dwyer et al. 2003, p. 1). Despite many countries tending to consider the positive aspects of the industry, many studies indicate that it has both positive and negative effects on the economy, society, culture and the environment.
The tourism industry has a range of economic effects. It has both primary and secondary benefits on many sectors. The primary effects of tourism are felt by the restaurants, lodgings, the retail trade, and the transportation sectors. On the other hand, the secondary effects affect the employment rates, incomes, and sales in many economic sectors of a country.
For instance, in the 2000/01 tourism economic impact analysis in Australia, it is indicated that the industry created $ 23.3 billion in revenues for the New South Wales State. Of the total incomes, $ 6.4 billion were from the international visitors. In the same state, the industry employs about 5.3% of workers, besides being larger than the agricultural, electricity, Government Administration, and recreational industries among many more (Dwyer et al. 2003, p. 1).
Generally, the industry leads to changes in prices, the quality and quantities of goods and services, and property taxes among other taxes. On the other hand, the negative economic effects of tourism are also numerous. Due to the economic interdependencies created by the industry, it influences the economic costs of the local communities in terms of tourism infrastructure, tourism businesses, congestion, and the increased taxes meant to generate more revenue for planning, growth and development of tourism.
As with the economic activities, the tourism industry exerts many cultural effects on many communities. The cultural benefits of tourism are dependent on the native communities because their perception of tourism development will impact the way a community values and sustain its cultural activities or otherwise (Dwyer et al. 2003, p. 3).
Get your 100% original paper on any topic done in as little as 3 hours Learn More Tourism development should encourage the development of the community’s existing characteristics instead of striving to attain standards of other tourism destinations. In this way, the industry contributes to development of a sense of cultural pride when visitors tour the local communities; create an interface for cultural exchange both internationally and locally in addition to creating awareness and generating funds for preservation, conservation and transmission of the local traditions and cultural identity.
On the other hand, tourism can lead to unrestrained, untenable and massed activities that erode the cultural diversity of many communities. These include thrashing of privacy and interruption of the daily lives of the locals, which eventually lead to loss of cultural identities (Honey 2008, p. 23).
Further, tourism can influence the social activities and relations of many communities in different ways. The social benefits of tourism arise from those activities that promote understanding, appreciation, awareness, tolerance, and learning among other activities.
These activities include, promoting self-respect among the locals and visitors, limiting the cultural stereotypes and unconstructive perceptions amongst the two groups, and development of constructive attitudes towards one another, among other activities. However, tourism activities may give rise to many negative outcomes such as distrust, increased tension, and unfriendliness between the visitors and the local communities or between the local communities themselves (Honey 2008, p. 27).
Another relatively important aspect of tourism involves its impact on the environment. This is because the interaction between tourism and the environment can be very complex. The perceived benefits of tourism include construction of aesthetic constructions such as airports, resorts, restaurants, shops, hotels, and other general infrastructure.
On the other hand, tourism can affect the environment negatively when the level of environmental utilization exceeds its ability and sustainability. Therefore, the tourist activities can lead to pollution and depletion of natural resources such as water resources, energy, land, and food resources among others. However, with the emergence of ecotourism, there has been increased awareness on the importance of environmental conservation relative to tourism development (Buckley 2000, p.661).
Sustainable or Eco/nature tourism involves responsible tourist activities in destinations that are easily destroyable, untouched and preserved so as to lower the impact of traditional tourism (Buckley 2000, p. 661). Through Ecotourism, the tourists are educated on the importance of conserving the environment in addition to providing funds for conservation of the local tourist destinations.
We will write a custom Essay on Emerging Issues in Tourism specifically for you! Get your first paper with 15% OFF Learn More This essay critically evaluates the emerging issues in sustainable tourism or eco/nature tourism in Sydney, Australia, which has proven to be one of the top ten most visited tourist destinations. It further looks at the problems facing the development of the tourism industry in addition to giving the most probable solutions to these problems. It also provides recommendations on the most probable ways of curtailing the rising barriers and issues in tourism development.
Sustainable Tourism or Ecotourism in Sydney, Australia Sustainable tourism aims at promoting personal growth and education, local cultures, volunteering, and wilderness explorations through traveling to tourist destinations that are preserved and where the local heritage and cultures are the main focus of tourism development (Buckley 2000, p. 665). In this regard, sustainable tourism leads to reduction of the negative impacts of traditional tourism, conservation, and transmission of the cultural identity of the natives.
The initiatives of this form of tourism are undertaken by a variety of stakeholders notably, the hospitability providers, who are involved in the process of evaluating the ecological and cultural factors related to the tourism industry. In addition, the stakeholders are involved in other activities that are aimed at promoting waste recycling, energy efficiency in most of the tourism-related activities, and re-use of water (Barkin 2002, p. 245).
Further, the industry is centered at creating economic environments that sustain the financial needs of the local communities affected by the tourist activities. Formulation and implementation of the policies of ecotourism are undertaken by professionals from a variety of fields such as marine biology, environmental sciences, historians, wildlife management, archaeology, and oceanography among others.
Furthermore, the ecotourism sector is regarded as one of the most growing sectors within the tourism business making Sydney one of the fast growing green cities in the world. According to a study conducted by the World Tourism Organization (WTO), the ecotourism sector experiences a growth rate of 5% annually thereby, generating about 6% of the world revenues and about 11.4% of the total customer spending (Dwyer et al. 2003, p. 3).
The significance of Sustainable Tourism in Sydney, Australia With the ever-changing and toughening environmental regulations and demands from both the government and the communities, there is the need to move from the conventional forms of tourism to a more sustainable form such as ecotourism.
Besides, there is the need for the tourism industry to provide its consumers with avenues where they can benefit from and discover the innate, chronological, and the artistic attributes of various exceptional destinations. In addition, the industry will need to safeguard the integrity of these unique destinations on top of promoting the economic growth and development of the local communities (Tuohino and Hynonen 2001, p. 21).
Through making such observations, the city council of Sydney and the Australian government has developed programs such as Tourism Australia (TA), Indigenous Tourism Australia (ITA), and Business Events Australia (BEA), which aim at providing guidance and ground-breaking strategies for the sustainable development of ecotourism. Implementation of these programs has made Sydney the first city in Australia to achieve carbon neutrality.
Not sure if you can write a paper on Emerging Issues in Tourism by yourself? We can help you for only $16.05 $11/page Learn More The programs draw professionals from many fields and sectors such as the tourism operators, state and government regulatory agencies, and the associations affiliated to the tourism industry. These professionals have come up with a strategic plan known as Sustainable Sydney 2030, which lays down the principles that should be enacted by the industry players in developing ecotourism, besides attracting huge numbers of foreign and local tourists (Discussion paper 2007, p. 1).
The strategic plan recognizes the uniqueness of the local communities’ connection with the land to be used for tourism development, the history, and culture of the local communities.
Therefore, there is the need to incorporate the city residents in planning for tourism development through involving them in mutual ventures, ownership of projects, and their active involvement in the implementation of policies (Discussion paper 2007, p. 2). This can be achieved through programs that encourage employment, training and involvement of the natives in the management of the tourism development projects.
In the same line, it was imperative that the plan provided avenues whereby the residents could observe promote and preserve their cultural uniqueness and legacy in order to diversify the city’s tourism practices. Through this program, the future of the city residents is brought to the present in that, those affected by the tourist activities are given the opportunity to establish expertise, industry appreciativeness, and industry capacities for future economic development (Discussion paper 2007, p. 4).
Furthermore, the plan is designed to provide equal benefits for the locals relative to visitors and other industry players. These benefits are considered in terms of social interactions meant to promote cross-cultural appreciation, tolerance and enlightenment.
Finally, through incorporation of the city residents, committed partnerships, NGOs, the government agencies, and other stakeholders in the tourism industry, the program is projected to bear numerous benefits, in terms of promoting the welfare of the residents and the city in general. Therefore, it is important that the tourism industry respects and upholds the cultural, land, and environmental attributes of the tourist sites before implementing any plans on tourism development.
Problems facing the Development of Ecotourism in Sydney, Australia Despite that the sector of ecotourism promises a variety of long term cultural, environmental and economic benefits, a number of activities perceived to be problems affect the transformation from conventional tourism to ecotourism. For instance, the city of Sydney and most South Australian cities are facing numerous problems related to development and management of programs aimed at promoting the implementation of ecotourism policies among a host others.
Some of these problems are related to the divergence in perceptions of the whole program (Discussion Paper 2002, p. 1). Many environmentalists are of the idea that ecotourism should involve programs that are nature-oriented, managed sustainably, conservation-based and environmentally sensitive. On the other hand, the government and other industry players are focused at the end product of the implemented policies thereby, making ecotourism equivalent to any other form of tourism such as conventional tourism.
In that respect, ecotourism presents new negative effects relative to conventional tourism thereby slowing its development in many aspects. For instance, ecotourism is one of the fastest growing sectors in the tourism industry projecting a growth rate of about 10-15% per annum in most Australian cities (Discussion Paper 2002, p. 1).
The standards that define this sector include its advocacy for low impact tourist activities, education-oriented, cultural and ecological sensitivity, and the equal distribution of resources between all industry players. Many of these standards are not fulfilled or they are totally ignored in some cases.
Some of the negative effects of ecotourism include the mass displacement of people from their native land without compensation, violation of human rights, and increased environmental degradation associated with the increased number of tourist activities.
A lot of capital and human resource is being wasted in the development of ecotourism, which has shown unsuccessful returns over the years. Additionally, other critics of the program have noted that a lot of public funds are being injected into campaigns meant to derail the general public from the negative outcomes and criticism linked to ecotourism (Wight 2009, p. 3).
Furthermore, ecotourism contributes to a variety of environmental effects directly. In many parts of Sydney and the world where the ecotourism programs have been implemented, the conservation ideals associated to its operations have failed to take effect. Many critics argue that the operations have been more of consumer-based rather than environment-oriented.
They further argue that the conservation claims are meant to encourage further economic gains (Discussion Paper 2002, p.2). Some of the problems cited in this case are those related to the increased number of visitors and activities that demand the expansion of the general infrastructure thereby leading to pollution and degradation of natural resources and population pressures.
The increased number of people also leaves behind large quantities of garbage, besides consuming large quantities of non-renewable energy resources in ferrying the ecotourists to various locations. The ecotourism activities also lead to disturbance of the flora and fauna of tourist sites in that the nature hikes created by the tourists are detrimental to the ecosystem. Therefore, Ecotourism just like conventional tourism leads to depletion of environmental resources, displacement of people, and disruption of cultures.
Furthermore, ecotourism has suffered low city resident’s support and mismanagement in Sydney and many South Australian cities. In a study conducted to measure the level of acceptance for tourism activities in Sydney, many residents felt that tourism development could only be accepted if it was genuine and if it mirrored the local people’s values.
The management of ecotourism is entrusted on the government, which like in any other environment-oriented projects has failed to implement the conservation ideals that are provided by the proponents and policies of ecotourism (Discussion Paper 2002, p. 3).
Solutions to the Problems facing the Development of Sustainable Tourism Since the implementation of ecotourism policies by key industry players have failed to uphold environmental conservation standards, there is the need to create regulatory and accreditation bodies to check the activities of ecotourism companies.
The regulation and accreditation standards should be based on the need to categorize and discriminate companies on the basis of their commitment to sustaining and preserving the environment (Buckley 2000, p. 668). In this respect, the accreditation and regulatory agencies should be committed towards developing procedures that govern the regulatory process.
The bodies need to draw membership from different fields such as the government, travel agencies, airlines, tour guide agencies, and local authorities among others. The criterion for assessment of the company’s conformity with the standards should be based on the environmental management plan in place, the accrued economic benefits for the natives, the extent of community education and training, and the environmental impact created by the company.
Other solutions to the problems identified include provision of guidance and educational programs to ecotourists and the local community at large. This can be achieved through considering the root causes of their activities on the environment such as littering and nature hikes.
Finally, since most of the ecotourism projects are owned and run by large-scale international companies that cause many problems to the locals and the environment, there is the need to encourage development of small-scale, slow growth and local-based corporations to manage ecotourism activities (Barkin 2002, p. 248).
The Suitability of the Proposed Solutions The above mentioned solutions and sustainability programs are suitable for addressing the existing problems. For instance, the accreditation and regulatory bodies will serve to control the level of activities of the global companies owning business interests on the land owned by the locals.
The education and guidance programs will in turn create awareness amongst the ecotourists on the importance of conserving the environments and sites that they visit in order to safeguard the interests of the local communities and the environment at large. Finally, through limitation of the activities of large-scale external or international corporations that engage in environmentally unsustainable activities, the local communities will be given an opportunity to safeguard their environment, besides obtaining benefits of tourism within their locales.
Recommendations Ecotourism, as it can be noted from the above discussions is a crucial program/initiative that can benefit the local communities affected by tourist activities and the nation in general. However, it can lead to detrimental effects on the environment and the local communities if poorly implemented and mismanaged.
Therefore, in order to ensure positive benefits from the development of ecotourism, there is the need to develop and implement policies that work in line with the principles that underlie ecotourism. In line with the principles of ecotourism, it is hereby recommended that:
The importance or the uniqueness of land and other natural resources to the local communities should come first in planning for ecotourism development projects.
Project-planning should encourage the incorporation of the local communities in joint ventures, business ownership, and business management
The local communities should be given the opportunity to establish their skills, industry know-how, and business opportunities relative to the development of ecotourism to allow for their future economic empowerment
The importance of the environment to the natives and the nation should not be overlooked or ignored during the project-planning and implementation stages
Summary and Conclusions The essay has provided an in-depth account of conventional tourism and its impact on the economy, culture, society and the environment. As noted from the above discussions, tourism is one of the fastest growing industries in the world, accounting for most of the world revenues and employment when compared to other sectors such as agriculture, electricity, and mining.
The economic positive impacts of tourism can be divided into primary benefits and secondary benefits. The primary benefits are felt directly by the hotels, restaurants, retail businesses, travel agencies among others. On the other hand, the secondary benefits go to the governments, local authorities, and other regulatory agencies in terms of taxes.
However, tourism can also have negative impacts on the economy through increased taxes and costs that are incurred in developing businesses and general infrastructure to cater for the interests of tourists. The cultural impact of tourism can be both positive and negative in that it affects the culture of the local communities positively through preservation, conservation, and transmission of the cultural identity from one generation to another.
On the other hand, tourism affects culture negatively through activities meant to attain international standards of catering, which erode the local cultural attributes. Further, tourism affects the society both positively and negatively. The positive benefits of tourism on the society include promotion of cross-cultural interactions, tolerance and self-respect amongst the visitors and the natives.
However, tourism can also lead to hostility, aggression and distrust amongst the visitors and the natives. The environmental effects of tourism are numerous in that it contributes to construction of aesthetic general infrastructures, which also contributes to economic gains on one hand or negative effects on the other. The negative effects of tourism on the environment include pollution and degradation of the natural resources among others.
Furthermore, the essay looks at the emerging issues in sustainable tourism or ecotourism in the city of Sydney. Additionally, it looks at the significance of the sustainability of ecotourism in the city. Further discussions provide the barriers/problems that are facing the current development of ecotourism in Sydney and the world in general.
In the same line, the possible solutions to these problems are provided in addition to evaluating their suitability in dealing with the current problems. From the discussions, it can be noted that ecotourism is a fast growing sector in the tourism industry, with the aim of providing aesthetic cultural and environmental features to visitors, while preserving the environment and the cultural identity of the locals, besides giving back to the community the benefits accrued from tourist activities on their land.
Sydney has taken a foot forward in encouraging the sustainability of ecotourism through implementing strategic plans such as the Sustainable Sydney 2030, which is aimed at promoting and protecting local interests in tourism, in addition to ensuring that the greatest benefits obtained from tourist activities go to the city residents.
Reference List Barkin, D. (2002) Ecotourism for sustainable regional development. Current Issues in Tourism, 5(3), 245-253.
Buckley, R. (2000) Research note: a framework for ecotourism. Annals of Tourism Research, 21(3), 661-669.
Dwyer et al. (2003) The New South Wales State tourism satellite account for 2000-01: University of NSW, Australia Website. [online]. Web.
Honey, M. (2008) Ecotourism and sustainable development: who owns paradise? 3rd edition. Washington DC, Island Press.
Indigenous Tourism Australia (2007) National Strategy for Indigenous Tourism 2007 – 2012. [online]. Indigenous Tourism Australia. Available from: https://www.saplanningportal.sa.gov.au/
South Australian Tourism Commission Resource Centre (2002) Sustainable tourism development in regional South Australia. [online]. South Australian Tourism Commission. Available from: https://www.saplanningportal.sa.gov.au/
Tuohino and Hynonen, A. (2001) Ecotourism-imagery and reality: reflections and Wight, practices in Finnish rural tourism. Nordia Geographical Publications, 30(4), 21-34.
Wright, P. A. (2009) Ecotourism, ethics or eco-sell. Journal of Travel Research, 31(3), 3-9.
Interpersonal and Organisational Negotiation Report (Assessment) essay help site:edu
Interdependence in negotiation The concept of interdependence is unavoidable in everyday life of both human beings and organizations. Organizations depend on each other in the course of their running either economically, socially or politically and this defines the level of their interdependence. Interdependence is an important approach in negotiation as it makes negotiation effective. In the case of negotiation, two parties are in conflict or there is conflict of interest between them.
They have interlocking goals that they may not be able to achieve independently. The nature of interdependence will determine the type and outcome of negotiations which could either be win-win or win lose. For example in the case of bank customer relationship, a customer may be looking for a loan facility in order to buy a building. The bank depends on the customers to earn interest and the customer on the bank to finance the project.
Integrative negotiation Integrative negotiation is a strategy where both parties involved in the negotiation strike a bargain to ensure that they achieve their goals in a win-win solution (Anderson, 2010, 1).
Steps in integrative negotiation
Problem identification and definition. While entering into a negotiation both parties should maximize on identifying the hindrances in an open mind by gathering the necessary information without manipulation to avoid any inconveniences (Howard, 1982, 8). The problem should be well defined on neutral grounds.
Maintaining the problem statement. The problem should not be attached to other linkages that may cause interference in solving the problem and therefore clear guidelines on issues at hand should always be maintained without loosing the focus.
Prioritizing the problem as a goal and find any obstacle attached to it. In defining the problem, any hindrances should be identified and dealt with accordingly.
The other step is to come up with an alternative solution and finally select the appropriate solution from the alternatives. The bank customer relationship is a good example.
Get your 100% original paper on any topic done in as little as 3 hours Learn More Planning for negotiation Planning is very important in negotiation because it will enable the parties involved to be able to organize for meeting and discuss on the issues. Since negotiation is a process, planning on the steps to follow is crucial.
The first step in planning for negotiation strategy is to create a list of wants to address the issue at hand. Then determine the starting point and the conclusion point of your negotiation. The other step is to plan on how to deal with the opposition to every proposal that you make. Then list the benefits you expect from the other party. Finally set the scene where the negotiation is going to take place.
Distributive bargaining Distributive bargaining is opposite of integrative negotiation and parties tries to divide up the disputed interests instead of making the most of it (Howard, 1982, 8). It involves a win lose situation because one party has to lose for the other one to gain or one get less while the other one gains more.
The tactic used is for one party to have more negotiators that the other party so that the other party gives in to defeat. The problem is not discussed on an equal basis but one party outsmarts the other in negotiation. For instance, the government increases taxes in order to improve the economic performance. The tax payers lose while the government at large wins.
Reference List Anderson, J., 2010. The accidental negotiator: how to make win-win work for you all the Time. Available from http://theaccidentalnegotiator.com/
Howard, R., 1982. The Art and Science of Negotiation. UK: Harvard University Press.
Hospitality and tourism strategic planning Essay online essay help: online essay help
Introduction A strategy is an action plan that a given organization comes up with to achieve its business goals. This is based so on how different engagements will be linked together to achieve success (Berry, 1995, p. 7). A good strategy helps the organization in achieving unrivalled growth that enhances sales, profitability and market leadership in the long run.
Strategic management is supposed to assist in decision making that will enhance the achievement of long term objectives (Heskett, 1986, p.12). In other words, strategic management is the only way that an organizations goals, missions and visions are specified mostly in programs and projects so that the set objectives are fully achieved. In the course of embarking on strategic management, resources are supposed to be well allocated to help in achieving the set programs and projects.
After programs and projects have been set, there should be a scoreboard that will be used in evaluating if the anticipated targets have been achieved (Kotter, 1982, p.9). Strategic management more so provides the overall direction that an organization should take in a bid to ensure that there is unrivaled success. Those in the management level are supposed to come up with good tactics that will enhance the achievement of the set goals.
This is necessary because a proper framework on how this will be achieved will ultimately be enhanced (Gladwell, 2000, p. 6). It will only be consistent when those actions go in line with what the management expects to get as a result of this process. For a strategic management to be effective and achieve what it was set to, it must follow a process that will enhance this. This is because it is an ongoing process that will have a long term effect on the business and industry as a whole.
Steps Develop strategy ,vision and mission
This is the first step in a strategic management process as there is need to develop a strategy, vision and mission that will give direction on how the whole process will be undertaken. This will ultimately guide and give a roadmap that makes its execution easy (Christensen, 1997, p. 13). The strategy should be in line with the short term and long term objectives. The mission will explain the role that the industry is likely to play in the market. With this in mind it will be easy to achieve the set objectives.
Analyze the internal and external environment
It is important to do an analysis of the environment under which the strategy will be carried out (Hamel, 2002, p. 5). The environment plays an important role in determining if the strategies will be successful as planned. It is vital that both the internal and external environments be looked at to know where to improve on and achieve the set objectives.
In this case, there is need to do a self evaluation so that the internal environment is well understood (Gladwell, 2000, p. 4). To cater for the external environment, competitor analysis should be done to know what to expect. This is also necessary in telling whether the strategies will be successful.
Get your 100% original paper on any topic done in as little as 3 hours Learn More Refine options and choices
Obviously one should have options and in the process make choices in coming up with good strategies in strategic management (Traverso, 2000, p. 15). This is necessary in coming up with the best alternatives that will work in favor of the industry. In refining options, it will be easy to look at the various weaknesses that each option has. After this has been done it will be easy to choose the best amongst the various options.
A plan is necessary in giving a road map that the whole process will undertake. This will provide details on how the set objectives will be achieved (Cokins, 2004, p. 17). The plan will keep the whole process of strategic management organized. This will help in knowing what to do next as the plan stipulates. In the process they will be ahead of time in implementing strategies. This is necessary for success in the long run.
After all this has been done it is necessary to implement what is set out in the plan. It is only through implementation that one can tell if the whole process will be successful. Implementation will be done systematically so that all the steps are carried out as this is necessary for success (Lynch, 2009, p. 17). Proper implementation will lay a good ground for strategic management. In addition, it is only through implementation that the management will be able to know the hurdles that have to be overcome in carrying out strategies.
Evaluation helps in measuring the effectiveness of the strategy that had been put in place. This is in terms of telling if what had been set out was ultimately achieved (Morgen, 2003, p. 17). Proper evaluation can be done by looking at the strengths, weaknesses, opportunities and threats in place. On the other hand, evaluation can be assessed on how suitable the strategy was in achieving its objectives. Feasibility is necessary to tell if the resources were enough in successful implementation of the strategy.
Importance of strategic management in a hospitality business
The hospitality industry needs to have a strategic management process. Strategic planning lies in the value of planning ahead of time so that the industry can perform well. This is because in event that they fail to plan they are planning to fail (Heskett, 1986, p. 9). The industry needs to have a strategic management process for unity, direction and a sense of identity in achieving business goals. Strategic management will help the industry to achieve their organizational goals in an efficient and effective manner.
This is because there is a mission and vision that need to be attained in both the short term and long term. The industry is ultimately continuing to grow and needs direction. With strategic management in place the industry will be able to come up with more complex management structures that are necessary to facilitate its growth and development (Cokins, 2004, p. 13). This can be effectively done with a well laid out plan that has a future outlook.
For the industry to communicate in one voice it needs to have a good strategic management outlook (Christensen, 1997, p. 9). This is necessary in ensuring that the environment that they operate in is favorable to sustain the businesses. The industry is interlinked in many ways and needs to communicate in one voice in a bid to reinforce their position in the market.
We will write a custom Essay on Hospitality and tourism strategic planning specifically for you! Get your first paper with 15% OFF Learn More It is also necessary as it helps in decision making as there will be well laid down avenues for efficiency (Kotter, 1982, p. 7). Decisions that are made will help in reassessment and implementation of changes that will positively transform the industry in a broad perspective. In addition, the management from various players in the industry will have an opportunity of accessing their performance.
Discussion Hospitality firm
Compass group has grown from a small UK firm to be become one of the worlds leading contract caterer. The company has been growing from 1991 when its value was £250 million (Compass group, 2010, p. 2). It was formed in 1987 after a management buyout. Later on, in 1988 the company was able to float its shares on the London stock exchange market. 1992 saw it launch a client-driven driven strategy. This focused on subsidiaries and food service branding.
The company was able to enter into the US market by acquiring canteen vending. In a bid to grow further it acquired SHRM of France. 2005 saw the company yet in another management buyout in European in-flight catering operations (Compass group, 2010, p. 4). Ever since 2005, the company has been increasing its market position by acquiring other firms and engaging in business strategic moves.
It has a mission in ensuring that it delivers superior services in the most appropriate way. This will be done in the interests of customers, shareholders and employees. Through this, the company believes that it will be able to achieve what it wants to be in the industry. Compass has a vision of being a world class provider of contract catering services (Compass group, 2010, p. 3).
In achieving this, the company has laid out good strategies for service provision with an emphasis on results. This is set to give it a good market outlook as a company that cares for its customers as a whole.
Current strategic effort
To become a world class leader in the provision of food and support services the company has some strategic outlook. Currently the firm has a strategic effort in place for sustainability. Its strategic effort is in setting high standards for responsible business practices (Compass group, 2010, p. 12).
This is in terms of business conduct that involves safety, health and environmental practices. The company plans to be a low cost and efficient service provider to give it a good market outlook. In addition, the company seeks to develop the existing expertise and strength in contract food services.
The company operates in many markets and as a matter of fact is exposed to different business environments. Internally, it has put in place the right management practices to ensure that its employees play an important role in delivering business goals and objectives (Compass group, 2010, p. 5). That is why they value the diversity and individuality that each employee brings in the company.
Not sure if you can write a paper on Hospitality and tourism strategic planning by yourself? We can help you for only $16.05 $11/page Learn More More so, it operates in an environment of trust which has cultivated good management practices in the group. Through proper management of assets entrusted to them by investors, the company has ensured that it generates active rates of returns. By doing this, the company has always received support from investors in all its expansion strategies.
The external environment has played a role in shaping how the company carries out its activities (Compass group, 2010, p. 6). This environment is important in determining the overall success of its global ventures. Compass has respected the legal frameworks (in countries it operates) by abiding to them. Although there have been some legal constraints, it has soberly engaged governments in ensuring that there is a level playing field.
There have been some economic factors that the company has faced in executing its operations (Compass group, 2010, p. 6). Different countries have different rates of economic growth and the company has factored these in its expansion plans. Exchange rates have varied; this has affected its revenues in a broad way. The company has a good conversion mechanism in place for continued sustainability.
Social relations have been well analyzed by contributing positively to the communities that the company operates in (Compass group, 2010, p. 10). In a more definitive role, the company respects traditions and cultures of the countries it operates in. Whenever the company has had conflicts in relation to this, employees have been well guided on the right code of conduct.
Because technology has been changing, the company has ensured that it conforms to be best technological ways of carrying out its business (Compass group, 2010, p. 8). This has been in all perspectives that business should be carried out for efficiency. Technology should be embraced because failure to do so may end up being costly.
The company has been committed to doing business in an environmentally friendly manner (Compass group, 2010, p. 15). This has been by setting standards on waste reduction, recycling and conservation. It has strived as much as possible to minimize environmental impacts as a result of its operations.
Weakness and threats of the company
There are many weaknesses that the company is exposed to as it strives to continue operating favorably in the market. These weaknesses are very critical for the company to achieve its set goals and targets. The company has been facing a declining market share in the sector and industry as a whole (Compass group, 2010, p. 10). On the other hand, the company has a limited operating margin. Another weakness is that it has a limited liquidity position in place (Compass group, 2010, p. 5).
In addition to these weaknesses, the company has also faced some threats in the course of doing business. The US economic slowdown is a threat to the company’s business. Political stability and regulations have also been seen as a threat to the success (Compass group, 2010, p. 9). A shift in the eating preferences of consumers has also been a threat.
In a bid to ensure that these weaknesses and threats do not interfere with the company’s performance it has come up with the right strategies to correct this.
To correct its declining market share the company has been involved in extensive customer research to know the changing tastes and preferences in the market (Compass group, 2010, p. 22). This has been achieved through proper research and development to ensure that it doesn’t loose its market share. It has also increased its product base to include untapped markets that it did not cover before.
To correct operating margin and liquidity problems the company has had a strategy of turning to investors to finance its operations like expansion programs. It has also reviewed its business activities and operations in a bid to ensure that it returns maximum profitability for effective operations.
The US economic slowdown has affected business as it forms an integral part of its market. As the US economy is slowly picking up it has decided to diversify to other markets. It has mainly focused on acquisitions in the Asian market because it has many opportunities in the hospitality industry (Compass group, 2010, p. 17).
Some countries have had political instability and this has affected its business. In addition, some regulations have also had an impact on its operations. In cases where a country becomes politically unstable for long, the company has opted to end its operations and move to another peaceful country (Compass group, 2010, p. 5). To ensure that regulations are favorable for business it has always negotiated with the government and various industry players to reach an amicable solution and conclusion.
Eating preferences have also been changing and the company has invested a lot in customers care to know what customers want. This has enabled them to serve these customers well depending on what their preferences (Compass group, 2010, p. 21). In the long run, it has innovated new tastes that have helped to serve different tastes.
Results after these strategies were implemented
Implementation of these strategies has helped the company improve on its performance. This is because the company has achieved a 0.9% revenue growth in the first quarter of 2010 (from £6,927m in 2009 to £7,104m in 2009). Operating profit has on the other hand increased by 10% to £504 million from £455 in 2009 (Compass group, 2010, p. 23).
After having problems with operating margin this was corrected and the company has seen a 50 basis point increase in its underlying margin. This was from 6.5% in 2009 to 7.0% in 2010 (Compass group, 2010, p. 24). Free cash flow has also increased by 46% to £354million.This has been achieved despite the challenging economic times that have continued to be manifested over time.
What has led to these results?
These results have been achieved because of a good strategic outlook that was put in place by the management to ensure that the company continues growing on a good profitability path (Compass group, 2010, p. 26). The group has maintained a good operational discipline that has generated momentum in profitability in recent years. It has also used infill acquisitions to ensure that it covers a wide market area.
On the other hand, there has been a significant growth in the food and support services market. The management has relentlessly focused on efficiency as a way of improving its performance and results. The company came up with its own MAP program that has given it a framework to deliver new business (Compass group, 2010, p. 9). With good strategies in place it has won new contracts like Wells Fargo in the US and Deutsche Postbank in Germany. MAP program as their strategy has driven consistent performance across the group.
These strategies have been effective in ensuring that the company moves ahead as its performance has continued to grow consistently. Revenue has grown by 0.9% meaning that its market share has grown consistently (Compass group, 2010, p. 23). It came up with a good program that it has used to ensure sustainability. Strategic management theory has a plan of ensuring that the set objectives and goals are planned well to achieve results and this is what the company has undertaken to be where it is.
The company has involved shareholders/investors in coming up with the right decisions that have made it acquire new businesses in other markets thereby increasing its market position. Strategic decision making has enabled it to gain a competitive advantage over other competitors in the market. Through strategic management the company has come up with the right direction to follow in executing its operations.
There are many challenges of strategic management in hospitality. The first major challenge has been the overestimation of resource competence. Processes put in place to handle the new strategies have in most occasions not been able to handle this. For instance, the process of implementing the company’s MAP program has not been open enough to take off as the management had anticipated in the first place.
This has been manifested from failure to develop new employee and management skills that are necessary to ensure that this strategy achieves its objective as set out in the strategic plan. There has been resistance and reluctance from employees more so in cases where the new strategy is not well explained to them. The hospitality industry relies so much on customer care and experience and in cases where employees are not involved in strategy formulation, they have not been able to participate in its implementation as expected.
Challenges that Compass will be facing in the near future
Compass is involved in contract catering and providing food to the education sector that has specific responsibilities that the company needs to meet. This is a challenge that the company needs to take care of for it to succeed in the highly competitive contract catering market.
Another challenge is the ever changing market dynamics in relation to tastes and preferences. Customers are more informed of their needs and will always demand for new experiences. In addition, the company is involved in so many sectors with many operating companies. This can be challenging in coordination of its activities.
Recommendations to these challenges
These challenges need to be dealt with for the company to continue enjoying unrivalled growth. To deal with many responsibilities from the education sector, the company should develop a healthy diet and good eating habits by involving all stakeholders. This will be achieved through provision of information and promotional activities focusing on a school approach.
Because customers are more informed about their tastes and preferences, the company needs to be innovative in increasing its product range through extensive market research to know what customers want. This means that the group will have to invest in research and development with a good strategic plan in place.
To solve the problem of coordinating its ventures, the company needs to develop an action plan that will help in management and continual monitoring of progress. This should be done against agreed key performance indicators. Monthly monitoring will be necessary for comparison and business review.
Reference List Berry, L. 1995. On Great Service. New York: Free Press.
Christensen, C. 1997. The Innovator’s Dilemma. Boston: Harvard Business School Press.
Cokins, G. 2004. Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap). UK: Routledge.
Compass Group. 2010. Performance highlights. [Online] Web.
Gladwell, M. 2000. The Tipping Point. New York: Little Brown.
Hamel, G. 2002. Leading the Revolution. New York: Penguin Books.
Heskett, J. 1986. Managing in the Service Economy. Boston: Harvard Business School Press.
Kotter, J. 1982. The general manager. New York: Free Press.
Lynch, R. 2009. Strategic Management. Harlow: Pearson Education Limited.
Morgen, W. 2003. Fifty key figures in management. UK: Routledge
Traverso, D. 2000. Outsmarting Goliath. Princeton: Bloomberg Press.
The daily life of the ancient Maya Research Paper a level english language essay help
Introduction The Maya are people otherwise known as Mesoamericans. Long time ago, the people of Maya inhabited large cities and urban centers in the Central America; in fact, it is recorded that at a certain point in time, the Maya people had approximately a thousand cities. They used to live in rainforests and mountains; the region that are currently known as Guatemala, Honduras and El Salvador. The Maya people also inhabited northern part of Belize and some regions of southern Mexico.
The Maya of today still inhabit the same regions; however, the large cities no longer exist. From 300 A.D to 800 A.D, the people of Maya considered as a great nation and constituted individuals who were both traders and farmers. Besides, they had a lot o building talents which they utilized in constructing beautiful and attractive temples and pyramids (Sharer