Measurement Issues Associated With Conditional Reasoning Tests: Indirect Measurement And Test Faking Report Custom Essay Help

The purpose of the study This is a comprehensive study of the psychical attributes of behavior in organizations. The study aims at exploring a new methodology that has been developed to aid in analyzing and assessing the hidden motives behind behavioral patterns of organizational employees. According to the authors of the article, Conditional Reasoning Tests are favorable since they reduce cognitive biases in the measurement of hidden motives.

The biases are associated with the ancient self-report surveys that have been used for an extended period. Conditional Reasoning Tests utilize indirect measurements that help to reduce the chances of a person knowing that his or her personality is being subjected to a test. According to the authors of the article, Conditional Reasoning Tests are used to measure an attribute of organizational behavior that is critical, yet it has been sidelined for a long time by corporate managers.

While CRTs avoid measuring the mental capabilities of employees in organizations, they are designed to unearth the motivations behind certain behaviors that are exhibited by organizational employees. Such behaviors are founded in the personalities of individuals and steer the kind of responses and actions that they take in the organization (LeBreton et al., 2007).

LeBreton et al. (2007) seek to ascertain that Conditional Reasoning Tests are subjected to measurement issues that are bound to affect the manner in which the tests are portrayed by the respondents. Therefore, the study is split into three tests that are aimed at exploring all the measurement issues that come with CRTs.

The first study focused on the essence of sticking to indirect assessments in the administration of CRTs. The second study explored the possibility of result faking by the respondents when the assessment purpose was withheld. The third study focused on the comparison of tests for aggression in CRTs.

The argument in the study As observed in the preceding section, the researchers in this article aimed at exploring the seemingly newer method of determining the behavioral patterns of employees by factoring the relative test of personality without the knowledge of the respondents or the employees. The authors dwell on two main perspectives of applying the Conditional Reasoning Tests in organizations.

These are the relevance of holding to indirect assessments while applying the tests and the implication of withholding assessment tests on the nature and validity of responses that are given by the respondents. The authors also try to bring out the essence of utilizing the Conditional Reasoning Tests in organizations, as well as the issue of managing impression in organizations as it comes out in traditional methods of managing behaviors in organizations like self-report surveys.

Get your 100% original paper on any topic done in as little as 3 hours Learn More An exploration of literature by the employees indicates tendencies by the employees to justify their behaviors even when such behaviors appear to be irrational to other people (LeBreton et al., 2007). According to the authors, the variation in the behaviors of individuals has a profound effect on the work practices within organizations. This reiterates the need to determine the causative factors for the conduct of employees.

This is what is explored by the authors in the article. Hidden elements of individual personalities play a critical role in shaping the nature of actions and interactions of people in organizations. The hidden elements of personality can be effectively brought out through the application of Conditional Reasoning Tests as opposed to the use of self-report surveys, which seem overrated in the contemporary psychological organizations (LeBreton et al., 2007).

Findings of the research The structuring of the research into different parts helped to ascertain the varied degrees of the validity of the application of CRTs in determining the motivational factors behind certain behaviors. The findings of the research point to the fact that Conditional Reasoning Tests are more efficient that self-report surveys as they depict the influence of personalities of individuals on latent motives behind their behaviors.

Individual reasoning, which has a profound impact on the behavior of an individual, is shaped by the inward personality of the individual depicted by the level of aggression. Individuals with higher levels of aggression portray behaviors that are bound to be harmful to other employees, yet they still seek to rationalize the set of behaviors that they represent.

Such individuals are called justifiers who are identified through the deployment of the Justification of Aggression Scale used in CRTs. The findings indicate that there is no relationship between the cognitive ability of an individual and the conditional reasoning test (LeBreton et al., 2007).

LeBreton et al. (2007) observe that the disclosure of the assessments’ purpose in CRTs results in the faking of responses and it is undesirable in identifying the underlying motives for behavior. The study indicates that the nature of response to self-personality survey reports by job seekers and the incumbent employees is not isomorphic to the character of employees.

Employees are bound to fake their behavior when they learn of the real purpose of the CRTs. Faking is highly minimized in CRTs when indirect measurement is embraced. This makes the CRTs attain the attribute of identifying the reasons behind certain behaviors and the modalities of controlling such actions.

We will write a custom Report on Measurement Issues Associated With Conditional Reasoning Tests: Indirect Measurement and Test Faking specifically for you! Get your first paper with 15% OFF Learn More Relating the outcomes of the study to the workplace The contemporary workplace is confronted with a lot of issues, most of which emanate from the behavior of employees in organizations. This study explores a founded model of identifying the psychological motivators of the actions of people in organizations. Organizational behavior is a crucial attribute of organizational performance that implies the essence of understanding the behavior of employees by corporate managers.

The employees are considered to be critical resources in the discharge of organizational practices, thus identifying and moderating the behaviors of employees is a crucial determiner of the mood of a given workplace. Understanding the personality of employees through the deployment of Conditional Reasoning Tests can help in understanding the characters of employees.

This determines the individual and interactive behavior of organizational employees. This means that this study is useful to organizational managers, especially the managers who deal with human resource development (LeBreton et al. 2007).

How the study can be integrated in the employee selection process Employers continuously seek employees who can match certain tasks in organizations. It is, therefore, important to determine the employees who are best suitable to perform given tasks if an organization wants to attain a desirable level of performance. The process of recruitment is important in any organization since it determines the nature of employees who are captured by an organization.

This study depicts a model that can be used to ascertain the personality of recruits, as described in the recruitment process in organizations. Most employees have a tendency of hiding specific attributes of behavior when seeking employment opportunities in organizations. In such cases, an organization may be predisposed to the practice of such employees later.

To avoid such a situation, Conditional Reasoning Tests can be applied as a way of developing a platform on which the behavior of employees can be determined by the managers of the company. Individuals who are highly aggressive can be assigned to tasks that match such level of aggression as determined by the CRTs.

Continuous assessment of the personality of employees is critical because contemporary organizations exhibit a high level of dynamism that may sway the behavior of employees. Personality profiles for given sets of jobs can be easily set by basing on the findings of this research. With conditional reasoning tests, the faking personality test results are highly reduced (LeBreton et al., 2007).

Weakness of using only using self-report personality This research attempts to exhibit the validity of utilizing Conditional Reasoning Tests as opposed to the use of self-report personality, which is considered to be inefficient in determining the personality of individuals and their influence on underlying motives and behaviors. The explicit use of self-reports is subjected to some weaknesses that raise the rate of faking results in personality tests.

Not sure if you can write a paper on Measurement Issues Associated With Conditional Reasoning Tests: Indirect Measurement and Test Faking by yourself? We can help you for only $16.05 $11/page Learn More Self-report surveys directly measure the personality attributes of individuals; thus, the level of faking of personality results is quite high. Self-report personality tests have been found to portray results that do not reflect the real personalities of individuals, thereby predisposing organizations to fake characters.

Feelings, thoughts, motives and attitudes of individuals tend to be hidden by the individuals who seek to protect some attributes of their behavior. Specific self-report personality tests may take a relatively long time, resulting in the loss of interest and tiredness on the side of the employees and causing them to give incorrect responses. Therefore, it can be argued that such tests are subjected to either good faking or bad faking (LeBreton et al., 2007).

Reference LeBreton, J. M. et al. (2007). Measurement issues associated with conditional reasoning tests: indirect measurement and test faking. Journal of Applied Psychology, 92(1), 1-16.


Music as a Relaxation Technique Report college application essay help

Table of Contents Abstract


Research and Studies on Music’s Effect on Health


Abstract In this paper, I outline the effect of music as a natural laxative and explore studies that have been done to examine the effect of music on our health. Though Dr. Seaward’s work on stress management is extensive, I have taken the liberty to explore a number of other, equally authoritative studies on music as well.

Introduction The power of slow and quiet music as an effective relaxation technique is widely acknowledged because of its strong link to our emotions. In addition, music has a physiological effect on our bodies. Slow and moderate tempo music counteracts the effects of stress by reducing the production of stress hormones. In addition, it lowers the heart rate and blood pressure. Classical music has particularly been known to be quite effective in relieving stress and making the listener relax.

Research and Studies on Music’s Effect on Health Recent scientific studies show that singing along one’s favourite music can also have a great releasing effect on tension. Again, calming music may also help induce sleep, and by extension relieve stress (Seaward, 2012). The relaxing effect may also be explained from the fact that slow music also tends to slow down the brain and induce the release of ‘feel-good’ hormones (Seaward, 2012).

Meditation is a powerful relaxation technique, and it can be easily induced by music. The sounds of nature, sometimes incorporated into musical compositions, have a tendency to call forth a soothing effect. This in turn induces a relaxed mood and stress relief (Collingwood, 2007).

Given the strong correlation that music has with meditation and stress reduction, the discipline and practice of stress therapy has slowly come to the forefront as an important tool for stress management (Collingwood, 2007). Additionally, “when used in combination with biofeedback techniques, music can reduce tension and facilitate the relaxation response” (Collingwood, 2007, Music Therapy, para. 1).

Though it is generally agreed that listening to music produces relaxation, it is not yet widely agreed what genre is most effective. In a research study by Valorie Salimpor from Rotman Institute in Toronto (cited in Landau, 2013), participants listened to 60 excerpts of music they had never heard before while in a functional magnetic resonance imaging (fMRI) machine.

Findings from this research indicated that certain components of the brain, that is, the nucleus accumbens and the temporal gyrus play a role in determining which music one is likely to like. Their work is based on ‘templates’ that have been stored in the brain which pre-dispose individuals to like music they have listened to more often than that which they have not (Landau, 2013).

Get your 100% original paper on any topic done in as little as 3 hours Learn More Another study corroborated the thesis that music has physiological benefits. Cited by Landau (2013), the study involved researchers looking at the effect of music to patients just about to go into surgery. Randomly, participants were either given anti-anxiety drugs or listen to music. The patient’s own ratings of their own anxiety were monitored as well as the level of the stress hormone cortisol.

It was found that those who listened to music had less anxiety compared to those who took anti-anxiety pills. In the same study, the researchers also discovered that music bolsters the immune system in their evidence that music is closely linked to Immunoglobin A, an antibody. In an experiment by Dr. Mike Miller, the effects of music on the cardiovascular system were tested using high-tech imaging.

Miller measured blood vessel size during a music-listening session. He found that listening to music that one enjoys tends to open up and relax the blood vessels and also produce chemicals protective to the heart (Willingham, 2009). This profound effect on physiological processes may be what brings about a corresponding psychological effect of relaxation.

References Collingwood, J. (2007). The Power of Music to Reduce Stress. Web.

Landau, E. (2013, April 15). This is your brain on music. Web.

Seaward, B.L. (2012). Managing stress: Principles and strategies for health and well- being (7th Edition). Burlington, MA: Jones


Islamic Religion: Zakah Essay essay help online free: essay help online free

The Islam religion in addition to giving spiritual guidance, also gives economic guidance one of which is the Zakah. Zakah is listed among the five pillars forming the basic foundations of the religion of Islam; it is the third of the five. The word ‘Zakah’ in Arabic means to be purified, to grow and receive blessings. In some texts it is also referred to as Zakat.

Khan describes Zahra as a mandatory levy paid on wealth and agricultural products that are in excess of a specified minimum (the nisab) (Islamic Economics and Finance 195). During the time of Prophet Muhammad, there was a list of the nisab for each asset one could own for example the nisab for gold was 85grams and the nisab for silver was 595grams.

At that time value 595grams of silver was equivalent to the value of 85grams of gold. Times have changed and gold and silver are no longer used as currency. We now have paper money. The value of silver has decreased while that of gold has remained almost the same. Muslim scholars differ on whether to use the nisab of gold or the nisab of silver when calculating the nisab for the current currencies.

Those who support the nisab of gold to be used argue that its value has remained the same over time. Those who argue for the nisab of silver argue that it would be of more benefit to the poor if the nausea of silver is used. Using the nisab of silver will lower the minimum hence increasing the number of people to pay Zakah and hence increasing the amount of money.

The nisab of silver is used in some countries like Saudi Arabia; although the nisab of gold is the most common (Khan 1994). Therefore, Nisab’s value is directly dependent on the retailing price of gold (or silver for the countries that use the nisab of silver) in the world markets as it is equal to a specified amount of gold. In 2012, it was an equivalent of USD$5200.

The nisab should be calculated based on the price of gold on the day that the individual pays the levy. The regulations governing the collection and spending of this fund are based on the Quran and the Hadith; works attributed to the Islamic Prophet Muhammad but are not found in the Quran. In some countries the calculation of nisab is based on the poverty level of the country rather than the price of gold or silver (Ahmad 2010).

The levy has a lot of importance in the Islamic faith. In the Quran it is equated to prayer. The funds collected are given to the needy and therefore act to bridge the differences between the rich and the poor. This levy leads to the development of the economy as the rich cannot just keep their wealth as it will continue decreasing over time as the levy is imposed, thus it forces them to invest (Ahmad 2010).

Get your 100% original paper on any topic done in as little as 3 hours Learn More It develops in people the virtue of generosity and condemns selfishness. It prepares one to get used to the act of giving and when they are required to give up all their wealth for the act of faith they will be ready to do so. Muslims believe that all wealth belongs to Allah and humans are just entrusted with the wealth. They are therefore required to use the wealth as required by the owner.

Giving reminds them not to lay too much emphasis on material wealth. Making the contribution purifies wealth and souls of those who give (Khan 1994). Zakah is not based on all the property one owns since some wealth is considered taxable while other types of properties are exempted from the levy. Wealth that is considered taxable include; livestock, minerals, investments in business including stock, and agricultural products while properties for personal and home use such as furniture and houses are tax exempt.

Property that does not have a specific owner such as taxes collected by the government is exempt from Zakar as it is used for the benefit of everyone including the poor. Property and businesses that are owned by the public such as schools and mosques are also exempted from the levy. An individual cannot pay Zakah on property that was acquired through stealing, corruption or cheating.

The property does not belong to them they therefore cannot pay Zakah for it. Muslim scholars make it clear that if an asset is not named in the Quran or Hadith as Zakatable it does not mean that it is exempted from the levy. The Prophet Muhammad who was the founder of Zakah only mentioned in his works assets that were available during his time.

As people continue to develop new products the zakatable products should be revised in accordance with the current trends. Zakah is usually paid as a percentage. The percentage of Zakah to be paid varies with the type of asset for which one is paying the levy. It is 2.5% of profits from investment and income from work; 5% of Agricultural products that are irrigated; 10% of agricultural products that do not require irrigation or are watered by natural means such as the rain and 20% for minerals.

The percentage is a minimum of what should be paid, if someone is willing to pay more, they can. Wealth has to meet some requirements before the owner pays the levy. The levy is based on the wealth that is with the owner for a lunar year; 355days.An individual begins counting the days once his wealth exceeds the nisab. Agricultural products are an exemption to the rule of the lunar year; Zakah is paid after harvesting.

Zakah for mineral wealth is also paid after acquisition of the mineral and not annually. The levy is imposed only on goods that are developing and increasing. The rule requiring that an asset has to be growing to be zakatable has some limitations; individuals who intentionally make their wealth not to grow are required to pay Zakah. Prophet Muhammad warns such people and calls them lazy.

We will write a custom Essay on Islamic Religion: Zakah specifically for you! Get your first paper with 15% OFF Learn More Wealth that is not growing as an exemption to payment of the levy is limited to people whose property has been stolen or destroyed or whose lack of growth is due to the characteristics of the asset and not the individual’s choice. The goods also have to be under the individual’s control, debts owed are not included in the calculation. Gold or other precious stones that are in the form of jewels are exempted from the levy as long as they are used for the purpose of looking good and not for business.

In the case of land that is used for Agriculture, if it is in the hands of the owner, then the owner pays the levy. In the case that the owner rents out the land without payment, the person who uses the land for farming will pay the levy. Debts are another area where the payment of the levy is unclear. The debtors cannot pay the levy as the money is not rightfully their neither can the creditors because the money is not under their control.

In this century loans which fall under the debt category are common, Muslim scholars differ on opinions whether one should pay the levy for loans or not. It becomes more difficult when one has loans on assets that are tangible. Some people argue that the creditors should be levied as the property belongs to them while others argue that the debtors should be levied as they are in possession of the asset.

Levying taxes on both of them will be against the Muslim laws (Shariah) which warn against duality. Duality in Shariah is defined as dual payment where an asset is levied more than once in the same lunar year. Another issue that has come up with this century is savings such as retirement benefits. The payment of the levy will vary depending on whether the savings are within the control of the individual or they are within the control of the employer.

In the case that an individual is paid retirement benefits, he would be required to pay Zakah when he is given the money. The Quran and Hadith give a description of who should pay the levy. The individual has to meet the requirements of nisab. The individual also has to be an adult of sane mind; children and mentally ill are not required to pay.

There is debate on whether children and the mentally ill can pay Zakah. The Hadith requires that children cannot pay until they reach puberty and the mentally ill cannot pay until they recover. Those who support that the levy should not be imposed on children and the mentally ill argue that it’s an act of worship and therefore requires one to be willing.

The intention is compromised in children and those with psychiatric illness. They also argue that those who have a compromised state of mind cannot develop their wealth. Those who are arguing that those who have a compromised state of mind should be taxed say that the Quran does not provide any exemptions for them (Ahmad 2010).

The individual has to be Muslim in order to make the contribution. Non Muslims are required to pay Jizyah. Zakah is an act of worship and belief in the religion; it therefore cannot be paid by someone who does not believe. In the case that a non believer converts to Islam, he cannot be asked to pay Zakah for the years he did not believe in the Islamic faith.

Not sure if you can write a paper on Islamic Religion: Zakah by yourself? We can help you for only $16.05 $11/page Learn More In some states a tax an equivalent of the Zakah is levied on non Muslims to ensure economic balance. The individual to pay the levy has to be free; Prisoners are exempted from the levy (Ahmad 2010). Zakah is considered mandatory for all Muslims. The Quran also requires that one does it voluntarily. In the case that an individual is too mean and refuses to pay, the state has the authority to collect the payment by force and impose a penalty on the individual.

The penalty is equivalent to half of the defaulter’s wealth. A group of people may decide to evade the levy. War should be declared on them as they would be considered to have rejected the Islamic faith. Some people claim that this law was used during the establishment of the Muslim religion and has since been done away with.

There is no evidence to the effect that the law was nullified and therefore most states are considered to have a right to forcefully collect and to impose penalties on those who have defaulted. Those who evade paying the levy will face the wrath of Allah on the Day of Judgment. Those who evade payment are not considered part of the Muslim brotherhood unless the individual is ignorant of the requirements of Zakah or is new to the Islamic faith (Ahmad 2010).

When calculating the percentage of Zakah to be paid, the individual first calculates all his assets and subtract liabilities. The difference should be more than the price of 85grams of gold. The Individual can then group assets of the same kind together and get the percentage of the total. In the case of money, 2.5% of the total amount of money he has.

The laws of Islam prohibit grouping of different kind of wealth when calculating the percentage profit. The laws of Islam discourage double payment of Zakah. An asset can only be levied once in a lunar year. Zakah on investments is based on the profit and not on the total amount while the Zakah on money and cattle is based on the total amount of assets. Products that are not money such as cattle should be calculated based on the market price at the moment (Ahmad 2010).

Zakah is collected through various means; in some countries it is collected by the state while in others it is collected by organizations specifically for that purpose. The Hadith gives regulations for state collection of the fund. Ahmad says that in as much as the state may collect the contribution, the laws of Muslims require that it should be separated from the national budget (49).

The separation is done to ensure that the money collected achieves its purpose of helping the needy. Payment of Zakah can be traced back to when the Muslim religion was established. Its origin is from the Islamic prophet Muhammad. Khan says that Zakah has existed in all Muslim societies throughout history although during the colonial period it was neglected but it was later restored following the Second World War (An Introduction to Islamic Economics 81).

The main objective of collecting this fund is to provide support to specific groups of people especially those in the lower socioeconomic status. The Quran gives a list of those people who qualify to receive funds collected through this levy and they include; those in need, street children, people who have gotten debts when trying to earn an honest living, individuals who want to convert to the Islamic religion, travelers who have encountered difficulty, debtors, The people who collect Zakah and people who work for Allah (Ahmad 2010).

The needy are those whose assets are below the nisab and those whose property cannot cater for them for the whole year. The poor on the other hand are described as those who have no assets and do not have the capability to work to earn a living. The fund is given to those in debt only if the debts were incurred when they were seeking to satisfy their basic needs (Khan 2012).

Those who incurred debts through gambling or mismanagement of money do not qualify for this fund. This fund is also given to those who fight in the Holy War. Travelers are defined as those who are far away from their homes. In the past slaves also qualified for this fund but they are no more slaves. Allowing collectors of the fund to take part of it ensured that they are not tempted to steal or mismanage the fund.

Some funds were donated to people who wanted to convert to Islam to aid in spreading the religion (Khan 2012). The Hadith prohibits investment of the money collected through the means of Zakah. The money should be given directly to those in need. The family of the prophet Muhammad and his descendants are prohibited from benefiting from this fund.

The Hadith warns that there would be punishment for people who receive funds from Zakah collection yet they are not qualified. It also warns the collectors not to take more than they deserve. There is debate on whether poor people who are not Muslim can qualify for the fund. Some states prefer that before the fund is given to non Muslim; all the Muslim needs should be met.

In addition to the uses listed in the Quran, the fund can also be used for administration purposes in Organizations that manage the fund (Ahmad 2010). According to Muhammad Khan, Zakah has not achieved its expectations because of the limits imposed by governments. Zakah is also not well managed due to a lack of proper methods of accounting and inadequate monitoring.

These are the problems frequently encountered by institutions collecting this fund and should be addressed to ensure Zakah meets its expectations (81). A case in point is Pakistan, they began a centralized way of collecting the fund but to date they still have problems like interruptions in the collection and distribution of the funds (Khan 2012).

The levy is distinguished from other kinds of religious payments by various ways. Most religious contributions are voluntary, Zakah is mandatory. Unlike the other payments, which even the poor can make, this is paid by a specific group of people. The spending of other forms of payments is based on the agreement of the religious leaders. The spending of funds collected through this means is dictated by the church.

In the event that one does not pay other voluntary religious contributions, no punishment is imposed on them. If a person who is Muslim refuses to pay Zakah, they are given a penalty which is half of their wealth (Khan 1994). In summary, Zakah is an obligatory contribution of Muslims who fulfill the requirements of Nisab. Its main function is to help the needy in society and a means of giving back to Allah the greatest.

There are many issues that have changed since the time Zakah was founded by The Islamic Prophet Muhammad to date. The means of collection and the distribution have to be reviewed to be in line with current trends. This should be done in a way that ensures that the reason for the collection of the fund is still met.

Works Cited Ahmad, Abu Umar Faruq. Developments in Islamic Banking Practice: The experience of Bangladesh Boca Raton, Florida: Universal Publishers, 2010. Print.

Khan, Muhammad Akram. An Introduction to Islamic Economics, Pakistan, Islamabad: IIIT, 1994. Print.

Khan, Muhammad Akram. Islamic Economics and Finance: A Glossary, New York: Routledge, 2012. Print.


Analyzing the Findings of Falcons Analytical Essay essay help site:edu

Findings from the Physical Store Questionnaire Analysis Falcons can meet the time differences for both the public and the private sectors. However, it is imperative that Falcons should adjust the stores opening time and the closing time. Given that the public will arrive as early as 7.30 a.m., it would be prudent for the company to open at 7 a.m. and consider closing after 6 p.m.

The claim is that the private leaves later at 5 pm and closing at time will cater for the private sector. Besides, this will ensure that the company attends to both sectors. Falcons must endeavor to have a large stock to meet the requirements of the customers. Both sectors’ customers will place large orders given that they buy stock in bulk.

However, Falcons should take note that customers in both sectors will make one visit to the stores in three months. Despite this fact, it does not mean that there will be no customers on a daily basis so long as the customers’ demands are met. Evidently, Falcons must ensure it has sufficient wooden equipment stock to meet the high demand for both sectors.

Although both sectors prefer wooden equipment, a significant percentage requires metallic equipment. The demand for office equipment and stationary is high as both sectors purchase these products in bulk. From the data, it is expected that the private and public sectors would differ in their preference to computers and office supplies. Such differences are often driven by the prices and branding.

The private sector is often brand-sensitive. Nevertheless, since both sectors purchase almost equal amounts of stock, Falcons should ensure that both sector demands are met. Based on the data, it appears that the demand for the preferred services spreads equally across all sectors. In fact, it is inherent for humans to prefer services that suit them best to those disliked.

The findings addressed by this analysis confirm this perspective as both sectors prefer quick shipment, offers, membership cards and online services to cater for their needs. Apparently, both sectors have the same thoughts regarding the services they receive. None of the customers in either sector would like to have slow shipment of their consignment or low quality services given.

The findings are accurate given that both sectors suggest that companies provide customer call-desk services to ensure that complaints are timely addressed. In normal circumstances, it is natural for customers to suggest to the companies that they should be provided with functional customer care call-desk.

Get your 100% original paper on any topic done in as little as 3 hours Learn More These findings are relevant to Falcons in its effort to meet all the requirements of the customers in both the private and public sectors. Further, it is of great essence to note that customers are concerned with services they receive.

Findings from the Online Questionnaire Analysis Findings from online questionnaires are not always reliable. The assumption is particularly founded on the fact that the questionnaires are distributed randomly and the researcher cannot substantiate the authenticity of the respondent, their actual physical location, and validity of the feedback. Conversely, this further limits the study to only those who have access to the internet.

According to data, this signifies that a significant number of potential customers did not get a chance to respond to the questionnaires. These facts are supported by the findings under this analysis. From the data, it is indicated that only 53 percent of the customers in the public sector have previously used online service while 33 percent have never used the tool.

The discrepancy regarding accessibility of online service is evidenced by the fact that 87 percent of the private sectors have had access to online service more than twice. All the interviewees in the private sector claimed that they have previously used online services. The claim that those in the public sector prefer to purchase goods from physical stores may not be accurate given that discrepancies in accessing the internet may play a significant role.

The fact that those in the public sector feel insecure to purchase goods online is an important aspect that Falcons should consider when entering the Middle East market. The assertion is anchored on the fact that a majority of companies in the region are publicly owned.

Thus, it implies that the company must conduct an empirical study to establish the potential customers to expect in the market so that it can establish an online system for serving all customers. Additionally, Falcons must be ready to meet the demands of the substantial portion of the public sector customers who do not have access or trust the online purchasing systems.

By ensuring that there are physical stores in the target markets, Falcons will also reach the 40 percent of the private sector customers who do not trust the online purchasing systems. The public sector in the target market would also provide the largest customer base if Falcons opened additional stores that are physical.

We will write a custom Essay on Analyzing the Findings of Falcons specifically for you! Get your first paper with 15% OFF Learn More Based on the data, it is apparent that customers irrespective of their geographical locations have closely related service demands. The potential customers under these online findings would prefer that they should be availed with an online payment service. Additionally, it is important for Falcons to underscore the unanimous consensus amid the public and private sector regarding the demand for delivery services.

From the data, it is imperative to notice the diverse demands of the two sectors. The public sector would prefer low priced commodities as opposed to the high quality commodities. Nevertheless, the private sector embraces the opposite. While considering entering the Middle East market, Falcons should consider availing a wide range of products that will cater for the needs of the two sectors.


Charter Communication Company: Case Analysis Analytical Essay custom essay help: custom essay help

Table of Contents Introduction

Objectivities and Strategies of Charter Communications Inc

A strategy to improve its opportunity

A strategy to mitigate threats

Competitive profile matrix

External factor matrix


Introduction The growth and sustainability of Charter Communication Company lie in the implementation of its objectives and business strategies. The objectives and business strategies of the organization must align with the market trend and market target (David, 2011).

Charter communications is a leading company that manufactures Internet and broadcasting cable, it provides high-speed connections to corporate organizations, government agencies and home user. The company has its headquarters in the United States.

The mission of Charter Company is to offer value to all customers. The company will achieve its goal by providing quality product and services at fair prices. The strategies of the organization align with its internal and external conditions.

Objectivities and Strategies of Charter Communications Inc The objectives of Charter Communications build on quality service to meet customer’s satisfaction. The objectives are highlighted below

To provide high-speed Internet, digital connections to its customers.

To become the leading manufacturing company in the telecom industry.

To provide affordable products and service to its customers.

To maintain its quality and transform the world with digital technology.

Charter Communications International has a projected 5.5 million client base. The company relies on its business strategy to satisfy its clients. The objectives of the organization can be achieved with an effective business strategy. The performance of the organizations is attributed to the correlation between its objectives and business strategies (Bygrave


Innovation in Various Companies Compare and Contrast Essay writing essay help: writing essay help

Table of Contents Nokia



Works Cited

Innovation is the establishment of new or improved equipment and processes that are often driven by information technology, among other key factors. Product innovation comes with many benefits to both the supplier and the consumer.

Companies can only prove their responsiveness to customers’ demands through improved product quality and design. The mobile phone evolution is a good example of the role played by innovation in today’s business world.

This paper compares and contrasts the innovative abilities, successes and failures of Nokia, Motorola and Apple.

Nokia Nokia is a multinational communications company based in Keilaniemi, Espoo. The company produces mobile devices for all major market protocols and segments. Nokia continues to attract users of its exclusive multimedia devices from every part of the world.

The quick technological progress and transformation which has imbibed the mobile phone industry has greatly contributed in making Nokia what it is today. Through high end innovative abilities over the years, Nokia mobile has succeeded in creating a niche amongst the users.

This has seen the corporation come to rule the robust communication industry with their huge-spectrum of quality mobile phone products. Innovation in the mobile phone industry has been stipulated by the increasing demand of these devices in the contemporary world.

The graph below indicates the growth of mobile phone usage in the world since 1987 – 2006.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Nokia has always proved its ability in innovation by designing their mobile devices in a more desirable, functional and sustainable manner that satisfies the needs of the customers.

The company has made great advancement in the modification of its mobile devices from the NMT-900 series of the 1980s, to the sophisticated modern day series.

According to Nokia, Inc., the company is known for its agility to change with the times, to match the competitive trend of the market, where changes in customers’ preferences is the key determinant (The Nokia Story).

The corporation has continued to garner much interest globally, as the most preferred choice of mobile manufacturer, owing to their ability to incorporate user-friendly features in their devices.

Unlike the old and obsolete technology of the past, modern Nokia mobile devices come with smart features that are sustained with sophisticated designs.

Modern versions of the Nokia cell phone have proved to be a major attraction to millions of users globally, who have grown to fancy the smart phone lifestyle. The latest Nokia products are based in 3G/WCDMA, EDGE/GSM and CDMA mobile technologies.

All these innovations come in sleek dimensions, compared to the bulky technologies of the past. Among the many features found in Nokia’s latest mobiles include well-sized TFT displays that have been made into a combination of amazing pixel and vibrant colours.

We will write a custom Essay on Innovation in Various Companies specifically for you! Get your first paper with 15% OFF Learn More The handsets are also packed with pre-installed Carl Zeiss optics and built-in cameras that are certain to provide excellent resolution. Another outstanding feature of the latest versions of the Nokia mobile is their memory feature which enables users to manage useful applications effectively.

Following is a recent graph showing the Market Share Estimates of Nokia, Motorola and Apple, among other Smartphones.

These successful innovation strategies have granted the company a global reputation as the market leader in mobile phones, for nearly two decades. This glory however, would be brought into a sudden halt by the entry of new competitors in the market.

Even though Nokia has tried to accelerate its pace of new developments in cell phone devices, their track record is much weaker compared to that of Apple (Gassee 3).

The company’s relative failure can be observed in its dwindling market share in the mobile device market, which has dropped from 40 percent five years ago to an estimated value of just 23 percent this year.

Today, the company is squeezed from the top by Apple and from the bottom by Motorola, among other upcoming companies.

Motorola Ever since its inception in the 1920s, Motorola has been defined by a culture of innovation. Unlike Nokia, whose main products are mobile phones, most of Motorola’s products are radio-related.

Motorola is widely reputed across the world, for its exclusive ability to offer state-of-the-art technology solutions.

Not sure if you can write a paper on Innovation in Various Companies by yourself? We can help you for only $16.05 $11/page Learn More The company had been a leader of innovation in the communications sector and the largest manufacturer of mobile phone devices globally, before it was overtaken by Nokia in the year 1998.

Motorola has not only displayed great ability in innovative matters, but it has also proved to be a major player in the communications sector.

Recently, the company has helped to drive the evolution of the mobile phone technology from the communications product of the past to the modern multi-functional device which is characterized by numerous exciting and convenient features of the day.

Motorola’s outstanding innovation abilities can be seen in its wide collection of Smartphone which include StarTAC®, DynaTAC, RAZR® phones and the DROID™.

After many years of extensive research, Motorola would make history in 1983, when its DynaTAC 8000x was approved as the first commercial portable mobile phone in the world (Ahmed 39).

This helped in revolutionizing the entire communications industry in a manner that would change the lives of many people around the world.

The diagram below shows the performance of Motorola unit sales from 2007 – 2010.

Released in the year 1983, DynaTAC was the first mobile device by the company. This would see Motorola become more popular worldwide, as the company which brought the idea of mobile phones into the world.

In 1989, Micro TAC, the Flip Phone which had improved features was launched. This was followed closely by the Star TAC, which came amid great competition from giant competitors such as Ericsson and Nokia.

Next was the Droid, which continues to make great transformations in the sector. Today, Motorola enjoys the pride of being the hottest mobile phone brand in the world.

The company boasts a wide range of exclusive designs which include the razor-thin RAZR, Sprint and AT


The Economic Effect of Issuing Food Stamps to Those in Poverty Research Paper college application essay help

Introduction There are several effects of issuing food stamps to people who are faced with abject poverty. The major effects are economic. These effects vary depending on location, eating habits, income and other socio-economic activities.

In my research, I will find out and analyze various effects of issuing these food stamps. To achieve objectives of the research, quantitative methods will be used.

In states with high poverty levels, the government spends millions of dollars to ensure adults and children are not faced with food insecurity. Various interventions are used including food stamps.

These interventions may have economic effects depending on the number of people placed under the program in an area. Food stamps program boost local economies by increasing beneficiaries’ purchasing power. The effects on local economies are both direct and indirect.

For instance, if beneficiaries buy food from groceries, there will be increased employment opportunities in groceries and industries which supply such stores with the goods. There are indirect and induced economic effects of food stamps too.

When groceries increase sales, industries increase their demand for packaging, transport and other services. These are induced economic effects of issuing food stamps of people faced with poverty (Bishop et al. 1996).

Research Method To find out and analyze these and other economic effects, suitable research method will be used. Qualitative data collection method is best suited for this research (Lofland et al. 2006).

Get your 100% original paper on any topic done in as little as 3 hours Learn More Considering the nature of participants expected, a combination of structured and unstructured interviews will be used. Structured part of the interview will help to get specific answers to research questions.

Unstructured part of the interview will help the interviewers to ask questions which had not been planned. The interviewers will engage the participants using random question when it is necessary during and after the structured interview (Minichiello et al. 1990).

This method would be the most suitable because of the large number of participants to be involved in collection of data. Furthermore, personal views would be needed to. Interviewers will follow a given guide but they will not restrict respondents from straying away from expected answers.

Both closed ended and open ended questions will be asked. Participant will be introduced or trained before commencement of the interviews. Since participants will be allowed to elaborate their answers, tapes will be used to record the information.

This will allow interviewers to have all the information which will be transcripted later. Questions shall be asked only when the interviewer feels it is appropriate to ask them.

Structured Interview

For structured interview, a list of questions will be prepared before. Some of the questions will be closed-ended, while others will be open-ended. The closed-ended ones will require participants to give specific answers or figures.

For instance, some questions will require respondents to answer by saying either ‘yes‘or ‘no.’ Closed-ended questions will be used to get information about employment status, income, family size and age of respondents. Sometimes interviewees will be required to elaborate their answers.

We will write a custom Research Paper on The Economic Effect of Issuing Food Stamps to Those in Poverty specifically for you! Get your first paper with 15% OFF Learn More Unstructured Interview

In this type of interview neither questions nor the answers are predetermined (Minichiello et al. 1990). During the interview, interviewers will have enough room to adjust some questions which had earlier been planned.

During this time, interviewers will have to exercise a lot of control on the nature of questions they ask. The interviewer will have to be highly responsive to individual differences of participants and situational changes.

To allow respondents to speak their minds, the interviewer will have to start with broad open ended question the narrowed them to specific. Interviewees will have the opportunity to explain what they feel (Kvale, 1996).

A combination of the two methods will enable interviewers to get the required data. All interviewers will have the freedom to choose the extent of exercising either structured or unstructured methods to get the needed data.

When an interviewer feels all the questions have been answered, he or she will choose to end the interview (Minichiello et al. 1990).

The interviews can ask their respondents if there is anything they want to add or if they have a general comment. Finally, they will thank the interviewees for their time and information they have given.

Issues and Problems Which Might Emerge During Research Various issues and problems are expected to emerge during data collection. These issues may hinder the process of acquiring necessary data.

Some of the problems will be associated with interviewers, while the others will be associated with interviewees. Some of the issues expected to emerge are discussed below.

Not sure if you can write a paper on The Economic Effect of Issuing Food Stamps to Those in Poverty by yourself? We can help you for only $16.05 $11/page Learn More Unexpected Participant Behavior

Interviewers are likely to encounter participant’s behavior which had not been expected and planned for earlier. Such behaviors include participants being late, eating, watching television, attending to children and entertaining pets during the interview.

These behaviors and lack of conducive environment may reduce concentration of interviewees. As a result, some of the answers provided will be inaccurate.

Consequences of Interviewer’s Own Actions

Some actions of interviewers are likely to make participants uncomfortable during the interview. Such actions create suspicions between interviewer and interviewee. Discussion of Religious beliefs and political affiliations should be avoided before, during and after the interview (Kvale, 1996).

Interviewers can also talk too much or interfere with participants instead of allowing them to finish what they are saying. Making of certain assumptions before starting the interview can jeopardize the quality of interview.

Phrasing and Negotiating Questions

It is difficult to keep participants focused on research topic which had been introduced. Open-ended questions may not be well phrased allowing participants to discuss irrelevant issues. Interviewer might be forced to keep reminding participants of the limitation of the interview topic.

If a participant fails to focus on research questions, a lot of unnecessary conversation will be recorded and subsequently transcripted.

Since people understand explanation differently, phrasing questions might not give a desired response. However, when rephrased, a different response is given.

Dealing with Sensitive Issues

During the interview, interviewers may be required to ask questions touching on sensitive issues. Interview questions might remind participants of painful events. As a result, a participant may refuse to respond due to his or her emotional situation.

Interviewers will have to comfort participants first before continuing with the interview (Anderson


Identifying Potential Malicious Attacks, Threats, and Vulnerabilities Exploratory Essay college essay help near me: college essay help near me

The three fundamental concepts of security are availability, integrity, and confidentiality. These concepts are commonly referred to as CIA or AIC triad which form the main role of any security program.

Confidentiality prevents unauthorized disclosure of company’s data and ensures secrecy of the company’s data and information.

Confidentiality should be maintained at all times while data is within the company’s network or during transmission through the network to its destination (Parikka 2007).

Threat sources associated with confidentiality include network Monitoring, monitoring key strokes or screen, stealing of password files, social engineering.

Countermeasures are encrypting data during storage and transmission by using network padding, employing strict access control mechanisms and data classification, training personnel on proper procedures.

Associated threat sources include viruses, logic bombs and backdoors. Countermeasures include strict access control, intrusion detection and hashing. Availability ensures reliability and accessibility to data and resources to authorized individuals, malicious attacks and threats.

There is a set of mechanisms used by firewalls to protect networks from unauthorized access and allowing access to the authorized once. Below is a figure of a firewall.

Get your 100% original paper on any topic done in as little as 3 hours Learn More The company has two working firewalls, threats associated with firewalls, as software, include penetration, i.e. hackers being able to get into the companies machines (Ludwig 1996).

This may be a result of a misuse of the software (Firewall) where the firewall is configured or modified by a person who doesn’t understand internet security or it is turned off.

As a result of malfunctioning of the firewall viruses, trojan horses, or worms, may gain access to the network causing serious damage or loss of data and information. In addition, computers may also be destroyed in case of such attacks.

Firewall may also develop bugs and flaws leading to its malfunction. Unauthorized deletion is yet another threat to the company’s network as there will be no control of access. It is thus very important that we ensure firewalls of the company are well configured and updated often.

Windows 2008 Active Directory Domain Controllers (DC) – These are servers that control access to the network resources. Domain controllers work with computers with Windows NT Operating system. The company has two DC.

One is the main or primary DC that controls access to the network resource and the secondary DC which acts as a reserve just incase the primary DC fails or assists the Primary DC when busy e.g. during heavy network traffic.

The main threat associated with DC is Password cracking by hackers (Ludwig 1993). A hacker is any unauthorized person trying or having gained an access to the network resources.

We will write a custom Essay on Identifying Potential Malicious Attacks, Threats, and Vulnerabilities specifically for you! Get your first paper with 15% OFF Learn More Hacking in to the company’s network can be prevented by changing of passwords often, using strong passwords that are not easy to guess and lastly by ensuring that the company hires employees that are loyal and can’t disclose passwords to strangers.

Web / FTP server – This is an application (.html) running the File Transfer Protocol. FTP is the protocol in which files are transferred through the internet, it also provides file security.

These threats can be prevented by proper configuration of routers and the IP protocol and by ensuring that the company has a secure Sockets Layer (SSL) which is a protocol that ensures secure transfer of data between Web browsers and Web servers.

File server – This is a computer on a network responsible for providing a location for a shared file access or shared disk access, i.e. shared storage of computer files e.g. photographs, movies, documents etc.

The three file servers in the company’s network face the likelihood of attacks from Viruses, Trojan horses or worms in case there is no firewall or it is malfunctioned, these elements may cause serious damage to the storage devices of the file servers, thus affecting shared disk access by other computers in the network.

Exchange E-mail server – It works hand in hand with MS- Outlook. It enables users in a network to safely access communications like e-mail messages, instant messaging, and text messages from their devices such as desktops and mobile devices or Web browsers.

Wireless access point (WAP) – Wireless application protocol is a secure specification providing instant communication access for users with wireless hand held devices such as mobile phones etc.

The company’s wireless access point (WAP) faces the threat of eavesdropping which may expose the company’s confidential data and / or information to unauthorized people. Eavesdropping can be prevented by encrypting data packets sent from one device to another.

Not sure if you can write a paper on Identifying Potential Malicious Attacks, Threats, and Vulnerabilities by yourself? We can help you for only $16.05 $11/page Learn More The company’s wireless access point (WAP) is vulnerable to attacks from viruses, Trojan horses or worms that may cause difficulty or lack of communication in the company leading to serious problems and loss.

To prevent attacks to the company’s Wireless access point (WAP), the firewalls must be in good working condition at all times.

Network Intrusion Detection System (NIDS) –This is a system that detects unauthorized access to the network. It does this by monitoring the network traffic for signs of malicious activities.

The company’s NIDS faces threats, such as denial of service attack tools such as firewalls that can block the malicious elements, programs or persons trying to access the company’s network and cause destruction to the computers, alter the organization of data files or cause loss of data files leading the company incurring huge losses.

To prevent such attacks and threats security measure needs to be put in place like ensuring that firewalls are installed and are working efficiently (Gunn 1984).

Desktop / Laptop computers – A computer is an electronic device that accepts user’s data as input, processes it using special programs to more meaningful state that can be understood by the user as output called information.

Computers face threats such as theft. This can be prevented by hiring guards and by ensuring that the computer rooms are burglar proofed.

VoIP telephone system – VoIP stands for Voice over Internet Protocol. It is a digital telephone service that uses the public Internet and private backbones for call transport.

VoIP calls can originate and terminate from regular telephones since support for the public switched telephone network (PSTN) is also provided.

Through VoIP telephone system the company faces the threat of eavesdropping which may expose the company’s confidential data and / or information to unauthorized people, resulting into exposure of confidential data to strangers (Hancock 1998).

Eavesdropping can be prevented by encryption of data packets sent from one device to another.

Proper implementation of security control should be put in place and adhered to for the company to be safe from the above attacks, threats, and vulnerabilities.

These problems continue to make computer based operations difficult and unless proper measures are taken this problem will persist now and in the future.

References Gunn, J.B. (1984). Use of virus functions to provide a virtual APL interpreter under user control. ACM SIGAPL APL Quote Quad archive (ACM New York, NY, USA), 14(4), 163–168.

Hancock, B (1998). Steps to a Successful Creation of a Corporate Threat Management Plan. Computer Fraud


Change Analysis on Apple Incorporated’s Workplace Research Paper college essay help online

Table of Contents Introduction

Literature Review





Introduction There were some changes in Apple Incorporated workplaces with the aim of improving working conditions for its employees. These changes were implemented to ensure that there was maximum utilization of man power and other equipment towards achievements of organizational goals.

Changes in the workplace were triggered by the need for effective workmanship aimed at providing enough products for consumers in the market. This came up due to increasing demand of Apple computers in the world markets.

This demand was instigated by the need to have machines that can share and access digital videos. Technological advancement in the world today has caused many firms to develop strategies aimed at protecting their market (Schermerhorn, 2005).

For instance, people have been forced to adapt various methods of communication where they can have live chats and video calls. These needs have caused many companies to change their setups with the aim of reaching their customers effectively.

Apple Incorporated changed its workplace set up and rules with the aim of ensuring that customers are given first priority in everything the organization does. These changes included scheduling of employees to make sure that there is continuity in production.

This means that duties were arranged in a way such that work stations will be occupied at all times. Some employees were required to report to their duties at night with others manning them during daytime.

Work was arranged exceptionally well so that every expert was allocated a given work to ensure that time is not wasted. In many cases, employees end up being underutilized in situations where they overcrowd at work stations.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Some tasks can be attended to by one technician at a time hence in cases where employees gather around work stations, a lot of manpower is wasted (Dubrin, 2012).

Apple Incorporated, therefore, developed a strategy to ensure that all employees work from individual work stations hence utilizing time and manpower to the maximum. As a result, this enhances productivity in work places because all employees meet their set targets.

Literature Review Apple Incorporated works hard to ensure that employee rights are respected in order to enhance proper working relations among them. The management came up with an extremely vigorous program of addressing different needs of workers throughout their industries.

This was aimed at ensuring that employees received maximum attention from the management. This included problem solving hence makes them develop trust which promotes working relationships.

These changes were adapted following incidences where employees could complain that they are being victimized by their senior officers. This is particularly unfortunate for any organization because lack of respect leads to declining morale among employees (Dubrin, 2012).

In addition, these issues can cause workers to shift to other organizations where they feel respected and honored for the jobs that they do.

Furthermore, Apple Incorporated management came up with strategies of ensuring that employees are paid better wages that reflect the work they do for the organization.

We will write a custom Research Paper on Change Analysis on Apple Incorporated’s Workplace specifically for you! Get your first paper with 15% OFF Learn More This means that compensation schemes had to be revised to reflect individual performances and efforts in the organization.

The management advocated for improved standards of working environments. This means that all workshops and industries were adjusted to meet the requirements meant for factory setups (Daft and Marcic, 2012).

These adjustments targeted safety measures where escape routes were provided and alarm systems installed to alert employees in cases of dangers such as fire. Ventilation was considered to ensure that all employees are comfortable whenever working.

In fact, most work stations received air conditioning machines to ensure that employees adjust their surrounding temperatures whenever need arises. Supervisors were required to treat workers in a humane manner to ensure that their working environment is friendly.

This was important because, in some companies, senior officers harass their juniors making life unbearable in work places. Such situations affect productivity of employees as they work under pressure and this may increase chances of causing errors in their work pieces.

Work place code of conduct was set up to be observed by everyone in the organization. These are meant to guide operations of the organization in accordance with labor laws (Daft and Marcic, 2012).

These include antidiscrimination rules, which caution employees against discriminatory acts in the work place. For instance, recruitment of employees should follow an open and fair procedure that does not allow discrimination of qualified personnel.

Both male and female applicants are subjected to fair scrutiny to get the best candidate for the job. This discourages situations where qualified people are locked out of job position due to their gender.

Not sure if you can write a paper on Change Analysis on Apple Incorporated’s Workplace by yourself? We can help you for only $16.05 $11/page Learn More In addition, there are rules set to guide recruitment and employment of experts to work in supplier firms based in various countries. These make sure that no one is discriminated against because of their race or color of the skin.

Apple incorporated ensures that everyone has equal rights of getting jobs with their organization at all times. All they require is qualified personnel regardless of where they come from, and they use this strategy to capture markets for their products.

In fact, they depend on local people to market their products since locals understand consumer behaviors of people in places where they grew up more than any other place.

Furthermore, the company developed worker empowerment programs whereby employees are given powers to raise issues without fear. This is meant to improve the quality of products offered by the company to the market.

For example, employees may come up with ideas aimed at improving efficiency of Apple computers or related software.

Empowering employees enhance confidence in whatever they think hence they may convene a meeting comprising of their colleagues and bosses to express their ideas (Schermerhorn, 2005). The organization may decide to adapt those ideas hence improving their devices.

This translates to getting customers as competition in the market calls for best products in terms of affordability and efficiency. Empowering employees result to development of confidence among workers hence improving productivity.

Another change in Apple’s work place is the creation of supplier employee education and development program. This has enabled the company to train all employees involved in handling of Apple devices across the globe.

The program ensures that employees work with the aim of maximizing market share hence they are given proper education on customer service. This involves educating them on how to respond to customer questions positively hence using the information to improve products.

Employees are encouraged to involve consumers before and after they purchase Apple devices in order to build trust among them hence earning loyalty.

Apple Company ensures that they treat workers in a humane manner, and they involve them in dialogue whenever there are issues hence motivating them to work towards achieving organizational goals.

Managing these changes is hugely crucial to the organization as both the management and employees need to understand each other hence improving their working relationships.

Employees need to be protected and respected in their work places in order to deliver quality services to the employer. This is important because a stressful work place makes people to regret ever working for the organization, and they may fail to meet the set quality standards.

This failure may be deliberate or due to negligence as workers lose the will to work for the organization.

Analysis Currently the company is trying to adapt some changes aimed at improving work places for employees. For instance, the current situation where work stations are crowded makes working environment unfriendly for the employees.

The company is working hard to ensure that the situation is improved in order to achieve the set goals of creating standardized working environments. In addition, there was discrimination experienced in recruiting workers in some countries where they run supplier firms.

The situation affected the company immensely by tinting its image in the eyes of its customers (Daft, 2007). Managers decided to come up with a strategy of auditing all firms to find out how some operations are effected.

Auditors have uncovered a lot of dirty games played by firms’ managers and senior officers in those countries. T

he recommendations made by auditors are being taken seriously to ensure that organizations get back to the right track. For instance, employee recruitment process has been made to be open and fair to everyone to avoid incidences where people get discriminated.

It has been observed in the recent past that employees were forced to work for more hours. In addition, they were unfairly compensated hence calling for immediate actions to be taken. In response to this, the organization has ensured that proper scheduling is done to ensure equity.

This means that employees are supposed to work for given hours and allowed to go and rest. They have come up with shifts where some people work during the day while others work at night. Employees are entitled to some off days alongside the annual leave from work.

In fact, the company has opted to observe labor laws strictly to ensure that employees receive optimum care as outlined in labor acts (Daft and Marcic, 2012).

Finally, the Apple Company has decided to adapt employee education and development with the aim of team building. This helps employees to reach customers without problems as they are given appropriate skills on how to approach potential and existing customers.

Synthesis The company has decided to use several alternative means to implement changes in the work places. These include involving workers in improvement programs by emphasizing on dialogue with the leaders.

This means that organizations can set up forums with their employees where they learn about burning issues from workers. In fact, reasoning with employees is highly crucial because they are on the ground hence providing the best recommendation aimed at improving their work places.

The company has decided to use private auditors to find out what happens in their firms. These auditors make use of company employees and management to gather information that helps them in drawing their conclusions regarding the changes in work places.

Employees are expected to give information regarding their satisfaction in their work places in order to highlight any problems they experience.

Confidentiality is promised, and this encourages them to give all information to auditors since they are assured that the information cannot be used against them in future (Daft and Marcic, 2012).

The Apple Company has decided to contract other companies to help in supplying their devices to various parts of the world. This helps them to ease the burden of employing many employees leading to poor management in terms of compensation.

This happens where the company is torn between paying better salaries and minimizing cost. They opt to outsource so that they can share the responsibility of improving work places with other organizations.

In fact, they have been able to implement most of the recommendations highlighted by auditors hence improving working conditions for their workers.

Conclusion Apple incorporated decided to evaluate its organization management and operations in order to improve working conditions for their workers.

They came up with several steps aimed at finding out weaknesses in their systems in order to handle them hence improving conditions of their employees.

The company was determined to implement changes in order to make their work places better hence developing several strategies aimed at improving their work stations. These included ensuring employees are entitled to fair treatment by their leaders (Daft, 2007).

They provided safe and friendly working environment to ensure that employees get comfortable work places. Employees were involved in teambuilding activities to ensure that they develop a sense of brotherhood in the work places.

The company made critical decisions, which included hiring private auditors to find out all issues affecting their workers. They wanted to get the correct information regarding the situation at work places in order to set the way forward.

As a result, they came with code of conduct for workplaces which included antidiscrimination rules. This was meant to ensure equity in recruitment of officials and other workers.

References Daft, R. L. (2007). Management. New York: Cengage Learning.

Daft, R. L.