Increasing Productivity In Superior Energy Services Essay Essay Help Online Free

Table of Contents Introduction

Efficiency and productivity




Introduction Superior Energy Services may increase its productivity through a higher employee retention rate and increased automation in monitoring and control. The firm provides services to firms in the oil and gas industry, which engage in the production of oil and gas. Some of its services include drilling pipes and tubular services (Superior Energy Services, 2014a).

It may also provide monitoring and maintenance services for other firms’ plant and equipment. Superior Energy Services relies on its superior services to exceed the efficiency of its clients, who may have internalized similar services. Labor is one of the drivers of a high cost of service. The firm recognizes that a high employee retention rate is essential to its competitiveness (Superior Energy Services, 2014a).

Efficiency and productivity The firm has automated control and monitoring systems in many areas of its facilities and service delivery. In the Subsea and Technical Solutions segment, it has a competitive advantage, based on the level of integrated technology (Superior Energy Services, 2014). The advantage in the Subsea and Technical Solutions segment has resulted in a reduction of the cost of service in 2012 (Superior Energy Services, 2014a).

The advantage has enabled it to operate in almost every oil and gas rig that is situated in the Gulf of Mexico. Its productivity can be assessed through its cost of service, as a percentage of revenue, and return on assets (ROA). Both indicators can be derived from the firm’s annual report.

Cost of service, as a percentage of revenue, increased in 3 out of 4 segments. The cost of service excluded depreciation allowance. The Onshore Completion and Workover Services segment’s cost increased from 65% to 68% of revenue generated from the segment. The Production Services segment’s cost increased from 62% to 70%.

The Subsea and Technical Solutions segment’s cost of services increased from 67% to 73%, as a percentage of revenue generated from the segment (Superior Energy Services, 2014a). The Drilling Products and Services segment’s cost of service remained constant at 33% in 2012 and 2013.

Between 2012 and 2011, the Drilling Products and Services and the Subsea and Technical Solutions were the only segments that reported a reduction in cost of service, as a percentage of revenue generated by the segments. The Drilling Products and Services segment’s cost of service reduced from 36% to 33% and the Subsea and Technical Solutions declined from 68% to 67% (Superior Energy Services, 2014).

Get your 100% original paper on any topic done in as little as 3 hours Learn More These two segments indicated a higher rate of growth in revenues in 2013 compared with 2012. The other two segments’ cost of service increased (Superior Energy Services, 2014a). A lower return on assets (ROA) indicates that the firm is utilizing assets less efficiently.ROA is obtained when the net income is divided by the total assets.

The firm had a ROA of -1.5% in 2013 and 4.69% in 2012, as derived from the annual report (Superior Energy Services, 2014a). The total assets declined from $7.8 billion in 2012 to $7.4 billion in 2013. Productivity is enhanced when the firm utilizes fewer assets to generate more income. In the case of Superior Energy, there is reduced productivity.

According to the annual report, the firm had excess capacity in 2013 (Superior Energy Services, 2014a). At the beginning of 2014, some of the facilities had been contracted to an almost full capacity, which includes the firm’s hydraulic fracturing fleet. Excess capacity means that capital employed is inefficiently utilized.

In 2013, the firm released capital tied up in a few assets, such as barge and lifting boats. The tied up capital released resulted in lower values than their book value (Superior Energy Services, 2014a). It shows that releasing older assets to acquire new ones is not an opportunity that the firm can use to drive positive income. However, being a service provider, it has to use the latest technology to gain a competitive advantage.

As a service provider, the assets are used across several firms, generating enough income to cover depreciation allowances and amortization. It is more efficient to acquire equipment for hire than when the fixed asset is acquired by a single firm, which uses it internally.

The firm’s Training Center focuses on leadership skills and reduction of work hazards, such as personal injury, and environmental pollution (Superior Energy Services, 2014b). Legal battles that result in compensation may be very costly, reducing gains in efficiency. The firm seeks to reduce such costs through its Superior Core Training, which is aimed at reducing accidents in the workplace (Superior Energy Services, 2014b).

In another training program, the firm seeks to enhance the skills that already exist. However, it does not offer highly technical courses. It can be seen through its Iberia program (Career Training Center, 2015a). It is also visible in the Harvey program (Career Training Center, 2015b). It offers training to its new employees to understand the actual work conditions.

We will write a custom Essay on Increasing Productivity in Superior Energy Services specifically for you! Get your first paper with 15% OFF Learn More Conclusion Cost of service, as a percentage of revenue generated by segments, is a good measure of efficiency and productivity. It incorporates the cost of labor and maintenance of fixed assets. The firm can have more workers, who individually earn lower salaries. It can also hire fewer workers, who earn higher salaries. As a result, the cost of labor appears more effective in analyzing productivity than the number of employees.

Relying on the cost of service, as a percentage of revenue, it is clear that efficiency has declined in three segments. In the Drilling Products and Services segment, increased efficiency indicates increased productivity. The firm needs to operate at full capacity to prevent underemployment and lower productivity.

Recommendations 1) The firm should try to achieve standards set by the SEP (Superior Energy Performance) Program and ISO 50001 Energy Management Systems. The SEP Program requires firms to improve their cost and energy consumption by at least 5% in 3 years to obtain the bronze standard. Higher percentages of cost reduction are awarded higher standards. According to the ISO 50001, firms’ energy management systems should incorporate continuous improvement into their operations (Therkelsen et al., 2013). Continuous improvement remains the major alternative when the firm has adopted the latest technology.

2) A higher employee retention rate is important when reducing work hazards and increasing rate of innovation. Higher employee retention rate and increased automation may result in higher productivity. As more knowledge is accumulated, fewer employees can take care of a facility and its automated system.

3) More automation in monitoring and maintenance may reduce maintenance costs and prevent work hazards. If more components of facilities are monitored through an automated system, there will be increased productivity because fewer engineers will be needed to carry out a manual search of variations. Variations can also be detected earlier, preventing hazards from occurring. The firm can increase investment on innovation. It can modify monitoring and control technologies from the manufacturing industries. The firm has adequate facilities to train employees on emerging technologies.

References Career Training Center. (2015a). 2015 New Iberia. Web.

Career Training Center. (2015b). 2015 Harvey. Web.

Superior Energy Services. (2014a). 2013 Annual Report. Web.

Not sure if you can write a paper on Increasing Productivity in Superior Energy Services by yourself? We can help you for only $16.05 $11/page Learn More Superior Energy Services. (2014b). Training. Web.

Therkelsen, P., Sabouni, R., McKane, A.,


Germany’s Secret Gamble Critical Essay college essay help online: college essay help online

The video, WWI Germany’s Secret Gambles, analyzes the way Germany turned to covert operations, which included sabotage, espionage, biological weapons and secret communications to win the First World War. The video evaluates the measures and strategies, which Germany adopted to undermine the authority of the British Empire.

For example, the film analyzes the outcomes of Germany’s secretive involvement with independent Irish groups. The film suggests that Germany collaborated with Irish Republicans in planning the revolt to end the British rule in Ireland. The planning of the Easter Rising began a couple of months after the British government declared war on Germany.

The planners of the Eastern Rebellion met with the German Ambassador in Washington and agreed on the involvement of a German expeditionary force to aid the uprising. The “interception of the German arms shipment by the Royal Navy” led to the quick suppression of the Eastern uprising and execution of key leaders of the Irish Republicans.1 The failure by Germany to deliver on its promises on the Eastern Rebellion enabled the British forces to overpower Irish Republican militants and curtailed Germany’s efforts to destroy the British Empire.

The control of areas such as Texas, New Mexico and Arizona was a chief WWI strategy by Germany. The pursuit of close diplomatic ties was a covert operation to facilitate a secret alliance between Germany and the Mexican government. The enticement of Mexico into a secret alliance against the U.S was one of the factors, which influenced the U.S to severe its relations with Germany.

The interception of top-secret communications between the German Foreign Minister and German Ambassador in Mexico confirmed President Woodrow suspicions regarding “a secret alliance between Germany and Mexico”.2 Germany promised to provide the relevant strategic support to recover the territories Mexico had lost to the United States in return for the Mexican government support of Germany’s First World War agendas.

Biological warfare was one of Germany’s most immoral covert operations in various parts of the world. Germany bioterrorism covert operations included the use of anthrax to infect animals or contaminate animal feed in enemy countries. The infection of livestock shipments designated for Allied countries was a core bioterrorism strategy by Germany.

The German scientists assumed that infecting a few animals would help to spark epidemics in the enemy countries. Germany was largely unsuccessful in its use of biological and chemical weapons considering the negligible effects of its biological sabotage. Germany operated spies within America with the objective to use the spies to instigate political unrest throughout the country.

Get your 100% original paper on any topic done in as little as 3 hours Learn More The covert operations by German spies in America included sabotage and propaganda directed at the German-American population, culture and political institutions. Some of the covert operations by Germany spy rings in America included the New York Harbor explosion and San Francisco Bay attack.

The swift response by federal agents and local police departments led to anti-German sentiments and the “enactment of sedition and anti-espionage laws”, which targeted Germany sympathizers.3 The suspicions regarding German spy networks in America had detrimental effects on Germany’s strategic plan to turn Americans against their country.

Germany’s covert operations failed mainly due to quick counter-intelligence measures and systems implemented by the Allied countries. Germany overlooked the existence of spy programs and robust intelligence infrastructure by the Allied countries, which enabled them to detect the First World War maneuvers by Germany.

Bibliography Best, Richard A. “Leadership of the U.S. Intelligence Community: From DCI to DNI.” International Journal of Intelligence and Counterintelligence 27, no. 2 (2014): 253-333.

Hammond, Thomas H. “Intelligence Organizations and the Organization of Intelligence.” International Journal of Intelligence and Counterintelligence 23, no. 4 (2010): 680-724.

Director of National Intelligence, “An Overview of the United States Intelligence Community for the 111th Congress,” January 1, 2009. Accessed from

Footnotes 1 Best, Richard A. “Leadership of the U.S. Intelligence Community: From DCI to DNI.” International Journal of Intelligence and Counterintelligence 27, no. 2 (2014): 253-333.

We will write a custom Critical Writing on Germany’s Secret Gamble specifically for you! Get your first paper with 15% OFF Learn More 2 Director of National Intelligence, “An Overview of the United States Intelligence Community for the 111th Congress,” January 1, 2009.

3 Hammond, Thomas H. “Intelligence Organizations and the Organization of Intelligence.” International Journal of Intelligence and Counterintelligence 23, no. 4 (2010):680-724.


Labor Market – Superior Energy Services Company Essay online essay help

The oil and gas industry has experienced significant growth in the past four years, becoming one of the leading employers of trained and well-educated people in the United States. To qualify for employment in Superior energy services, one should belong to a pool of qualified applicants ready to fill any vacancy that arises in the company.

Despite the company being an equal opportunity employer, it is necessary to investigate the demographic profiles and the educational status of the pool of trained people available in the USA to determine any additional training necessary to qualify them to work for Superior Energy Services Company.

An investigation into how Superior energy services and its subsidiaries recruit employees to fill open positions shows that the company is an equal opportunity employer which takes employees from the pool of prospective employees with different demographic profiles and educational status. Superior energy Services Company deals in natural gas and oil-well by providing services to oil and gas production and exploration companies.

The company verifies the eligibility of job applicants for the positions that fall vacant using electronic techniques and social security numbers. A summary of the demographic profiles of the people in the pool of those eligible to work for the company with some college qualifications but no college degree and aged 25 and above were 34,532, those with associate degree and above were 20,506 and those with bachelor’s degree and above were 65,430 by 2014.

A statistical analysis of the demographic profiles shows that the people eligible or with qualifications to work for the company were143, 929 aged 16 years and above, and 54,712 had the qualifications necessary to work at the management and professional levels. The study showed that 26,458 of the pool of eligible workers were men aged 20 and above, 28,114 were women aged 16 and above, and 27,928 were women aged 20 and above.

A statistical summary of the educational status of the labor force eligible to work for Superior energy Services based on age, sex, race, and educational attainment showed that 24,424 people had diploma education, high school graduates were 61,949, and those with associate degrees were 55,038 by February 2014.

Those with some college qualifications but no college degree were 34,532; those with associate degree and above were 20,506 and those with bachelor’s degree and above were 65,430. The study shows that the above academic and professional qualifications were critical for anyone interested to work in any industry but be hired and work for Superior Energy Services, Inc.; applicants are required to undergo further training to acquire the necessary skills and knowledge to work in the industry.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Enhanced skills make employees to optimise their abilities and work hard to increase productivity and meet the additional requirements necessary to sustain their jobs. It is important for the workers to recognize the need to work and protect the environment, ensure a secure working environment, develop better leadership qualities, and foster cultural growth (Autor, Katz


Human Services Organization Analysis in Canada Research Paper essay help: essay help

Introduction The majority of governments and organizations value social justice as a way of upholding quality service delivery. The objective of this paper is to evaluate ethical and social justice values in the Canadian government to show that despite the progress made towards achieving equality and fairness, there are persisting loopholes in the implementation process.

This analysis will bring forth a critical review of the emerging and enduring ethical issues facing the Canadian government and responses to these challenges in ensuring sustainable human service delivery within all sectors. Since the societal context of human service delivery is constantly changing, all-time reforms in ethical issues are inevitable.

Canada’s journey to a desirable dispensation by the public service can be traced back in 2003 when the government committed to adopt the Values and Ethics Code to govern public service delivery. However, it is necessary to define some of the major terms used in this context. Ethics refers to standards of desirable conduct in professional human service delivery.

On the other side, values are defined as beliefs by an organization, which are set to control the choices that workers make to influence service delivery. Rules are a set of certain statements agreed upon to define what is either acceptable or prohibited by an organization (Carniol, 2010).

Organizations and the public have huge expectations about the personal conduct of every worker, and thus it is the mandate of every firm to set these regulations in a bid to provide a sustainable and acceptable workplace environment. Despite the endless efforts to reform the ethics and social justice issues in the Canadian government, issues of social injustices, inequality, abuse of human rights, and oppressive working conditions persist in the contemporary times.

The role of human service delivery The Canadian public service constitutes one of the most fundamental national entities. The crucial organization of the Canadian legislatures, public officials, and the entire society has a special role in contributing to the continuity and democracy for all Canadians (Knowles


Opening Ceremony Company Coursework cheap essay help

Channel Overview Opening Ceremony is a specialty store located in West Hollywood. The channel type that I chose is the physical (brick and mortar) specialty store. The West Hollywood store is a shop that deals in fashion, art, and traveling products.

The store has also cleverly rolled out a traditional client interaction strategy as part of its business channel. This element revolves around investing money by offering unique and diverse products to customers who buy in the store. In addition, the Opening Ceremony’s customers have better offers due to consistent and attractive discount.

The store has always aspired to provide quality products and services to customers. The store currently offers direct sales to its consumers within admirable standards of flexibility. Apparently, the success of the physical specialty store channel forms the rationale for this research.

This channel has been customized to ensure that clients are served within the most reliable and efficient methods. The success of the channel could be attributed to its partnerships and quality assurance to its diverse customer segments. I am interested in this type of store because of the unique merchandise categories it carries. Besides, I want to run a store like this in the future.

Background of Opening Ceremony in West Hollywood

The Opening Ceremony store was founded in New York by UC Berkeley graduates Carol Lim and Humberto in the year 2002 as a joint partnership venture. After a trip to Hong Kong, the dynamic duo decided to start the company through the integration of the Olympic Games mission statement, which is to adopt a multinational strategy to their retail business.

The company is renowned for retailing household and emerging fashion designs. The designs range from known brands to small brands that are emerging in the domestic and international market. The Opening Ceremony has branches in New York (headquarters), Los Angeles, Tokyo, and London.

Each year, the store in West Hollywood, Los Angeles has activities that showcase the originality and quality of merchandises form different countries across the world as a result of it strong partnership approach in market expansion. As a result, the specialist store has been able to proactively transform the Los Angeles store into an open and expansive market for international capacity and exotic souvenirs.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Over the years, the company has been consistent in growth within its business mission “of exploration and friendship, working with a family of contributors to forge a creative environment that reaches far beyond the fashion world” (Opening Ceremony par 3). Among the collaborating brands that have made the Opening Ceremony to expand its scope of operations include “Rodarte, Topshop, Pendleton, and Maison Martin Margiela” (Opening Ceremony par 3).

The most renowned projects that are carried out by the Los Angeles store include “Spike Jonze, Terence Koh, and Chloë Sevigny” (Opening Ceremony par 4). As a result of the consistent growth over the years, the store in West Hollywood has become very popular with customers within the age of 15 and 40 years.

Customer Service Philosophy and Programs

The store operates from 8.00 am to 8.00pm every day. The most notable CRM strategy adopted by the Opening Ceremony is the contact management since it provides a decision support system to select the best market access on suitability, distribution structure, and integration of contact channels among the customers.

The contact management system in the store takes the form of Debit card services and a 12-hour call center to connect to their customers (from 8.00am to 8.00pm) (Opening Ceremony par 3). This system is constantly upgraded through value –added services. Keeping these channels restricted has helped the store to boost customer confidence in keeping their particulars safe.

In order to guarantee customer satisfaction, the Opening Ceremony’s contact management system is built using standard operating procedures to promote consistency in processing customer orders and all other channels. The more the consistency, the more the information that can be shared amongst various channels creating more business resources to be used in customer service delivery.

For instance, the Opening Ceremony’s call center has been successful in addressing client concerns in a timely and professional way (Best Buy, par. 5). Opening Ceremony has employed the laggard activism strategy to not only capture the global market, but also leapfrog its dominant competitors. The store operates on the Customer-to-Customer (C2C) platform and Business-to-Business (B2B) platforms.

As a result, the Opening Ceremony has penetrated the fashion market due to a balance in factors such as the Western business style, global business approach, and flexible business channel. In order to penetrate the expanding market, Opening Ceremony’s business platform includes services such as premium customer experience, compact support from the local community, and low charges for loyal customer.

We will write a custom Coursework on Opening Ceremony Company specifically for you! Get your first paper with 15% OFF Learn More For instance, the Customer-to-Customer platform adopted by Opening Ceremony has created and successfully implemented the marketing strategy to ensure customer loyalty and market expansion. The company’s product multi-branding as a positioning strategy has enabled it to survive competition. For instance, the direct shopping is tailed to address the individual customer needs.

Besides, the company has managed to balance the elements of intangibility, inseparability, and heterogeneity in the 4Ps of its market mix due to improved product visibility for each target customer segment (Rai 23). The goal of these CRM strategies at the Opening Ceremony is to concentrate on the local market through use of an open-system business model.

The strategy was meant to take advantage of the challenge of ‘smallness’ as compared to other giant specialty stores offering similar products. The store depends on the closed-system approach in execution of its business strategies. Unlike other stores which developed a fixed entry strategy in the market that was characterized by overconfidence and inertia, the Opening Ceremony was packaged as a humble and flexible fashion products trading platform (Opening Ceremony par 5).

The Opening Ceremony store has made the shopping experience an easy task with its strategy of all-under-one-roof, from renowned designer products to upcoming designer products. A customer is in a position to literally find all types of fashion products within a single location. This saves on time besides allowing a customer to plan for a single shopping activity that covers for all his or her needs.

To support this mission, the store has one of the most attractive reward plans for its loyal customers in the form of shopping points that are redeemable, seasonal discounts, and annual rewards. For instance, the store has special promotions and discounts on holidays such as Christmas Day, Thanksgiving Day, Independence Day, Black Friday, and spring sale.

In addition, the store has special vouchers that target corporate organizations and private customers. The offers are in the form of price, quality, and quantity. The store has a 24 hour return policy for goods sold as long as the product is returned in its previous condition (Opening Ceremony par 7).

In summary, the Opening Ceremony has the best CRM strategies since they are incorporated in the offline customer management systems. For instance, adoption of the hybrid system of customer service management by the Opening Ceremony is meant to ensure direct contact with customers within the shortest time possible. The hybrid system is very successful in contact management and positive attitude reassurance at the store.

Employee Relations, Philosophy and Programs

In the Opening Ceremony store, there is a laid down structure formulated in order to keep its staff in healthy and stable mind in their duty of serving the store’s interest. A stable mind performs optimally with little or no supervision.

Not sure if you can write a paper on Opening Ceremony Company by yourself? We can help you for only $16.05 $11/page Learn More In line with this, store always work alongside its staff to promote healthy working habits by recognizing and where necessary supporting staff that make a steady commitment in practicing accepted desirable healthy habits in their work department. At the Opening Ceremony store, programs are periodically designed in line with objectives and goals for sustained happy employee-employer relationship.

The methods used at the Opening Ceremony include direct participation by the employees, who after interaction with each other identify hale and hearty workplace interventions, and promotion of health organization culture through different training programs (Opening Ceremony par 8).

The Opening Ceremony store has attractive employer paid benefits that offer health cover, mileage, work compensation, retirement, and disability among others. The compensation plan for the Opening Ceremony inspires optimal performance through job satisfaction since the total annual compensation and different benefits are relatively attractive.

Besides, the store has a continuous 401k retirement plan for employees. Each year, employees are given the opportunity to buy 1% of the Opening Ceremony stocks at a discount of 10%. The actual hourly salary for the sales associates is $50, besides a comprehensive medical cover and annual salary increment of 5% of the previous year salary (Opening Ceremony par 9).

The corporate governance structure of the Opening Ceremony store has a strong system for promoting the elements such as culture, structure, systems, and strategic alignment among the employees. The compensation plan for the Opening Ceremony store are aligned to a supportive work environment, concrete learning processes, and personal development that reinforce competency.

The company has annual promotion plan and continuous employee training program. The promotion is based on performance and academic qualifications. The training program is in-house and is managed by the HRM department (Opening Ceremony par 6).

Employee selection at the Opening Ceremony is focused to evaluate resumes of applicants for essential requirements which in this case include possession of management and analytical skills in fashion design environment. In this case, the process is systematic, and through aptitude test, elimination of those lacking analytical skills is possible within minimal prejudice or biasness. In the Opening Ceremony store, social and highly skilled employees are allocated the right duties than keeping them in a secluded environment (Opening Ceremony par 4).

Conclusion Apparently, the store has the strengths of strong brand presence, expansive distribution channel, diverse product multi-branding, and strong customer base within the specialty channel. However, there is strong competition from similar stores such as Satine, Boutique, Madison, and Kitson. Besides, the store operates in a dynamic market where changed customer preference may negatively affect its profitability.

Works Cited Rai, Alok. Customer Relationship Management: Concepts and Cases, London, UK: Kogan Page, 2012. Print.

Opening Ceremony. About Us. 03 Dec. 2014. Web.