Culture, Society, And Globalisation Essay Online Essay Help

Introduction International and rural-urban migrations are actively discussed by scientists because some aspects of these processes are still not thoroughly researched. It needs to be said that there are both benefits and adverse factors that are associated with immigration.

It is paramount to note that international and rural-urban migrants have a mostly negative impact on the way culture and economies are shaped in global cities because their presence often leads to conflicts with native citizens and other substantial issues. The key aim of this essay is to draw attention to this fundamental problem, and it will consist of paragraphs that prove this point of view, and a conclusion.

Current Issues Economy

The central problem that has to be focused on is that native citizens in global cities often struggle with employment. It is paramount to note that one of the primary factors that lead to such situations is that foreign workers are ready to accept wages that are much lower, and they can work in environments that are not safe, and this situation is taken advantage of by employers most of the time.

Dubai can be viewed as one of the best examples of complications that occur because of international migration. For instance, the dissimilarity between the numbers of immigrants and native citizens in this city is so enormous that foreign workers are viewed as significant threat (Hamza, 2015).

Furthermore, the government has reviewed its perception of immigrants and understand that that some severe risks are related to their interaction with native citizens. In addition, it is imperative to say that the economy of the city is extremely dependent on cheap labor. One of the primary issues that should be noted is that the situation may become incredibly unstable if there is a crisis that affects low-skill workers.

Moreover, inflation may also play a significant role because the housing market is influenced most of the time, and it is a threat to low-income employees. New York should be viewed as one of the best examples of a city where people of different nationalities co-exist.

However, the government places a severe limitation on the number of migrants that are allowed to enter the country, but illegal migration is still a significant problem that should not be disregarded and addressed. Also, remittance is a major issue because most migrants do not want to spend their money in the city that they live in and prefer to send it to their families and relatives in other countries.

Get your 100% original paper on any topic done in as little as 3 hours Learn More For example, biggest amounts of money are sent to India each year from Dubai, and expatriates have a significant contribution. This particular problem is note-worthy because it limits the development of cities. However, it is understandable that migrants want to support their families, but more opportunities should be available because it is a significant barrier that hinders the possibilities for development of cities.

Moreover, the major problem is that foreign workers are currently not allowed to invest in businesses in Dubai, and they are faced with other substantial limitations. More specifically, some of the policies that are established are aimed strictly at foreign employees. However, it cannot be viewed as an efficient way to deal with this problem because it creates enormous tension.

Consequently, migrants understand that they are treated unfairly and often stage protests that are not allowed in some regions such as the United Arab Emirates. Furthermore, it is perceived as a significant issue by natives because it is hard for them to accept that some individuals do not respect their laws and traditions.

It is imperative to say that increase in the number of both international and rural-urban migrants is viewed as problematic most of the time because the overall productivity of the workforce is often reduced.

Overall, individuals that have moved from rural areas and less developed countries often struggle to find jobs because they do not have the necessary knowledge to use current software programs and technologies, but some professions are introduced to deal with the problem of unemployment (Zenou, 2011).

Culture

It also needs to be said that culture also suffers most of the time. Cultural diversity is necessary, especially when it comes to global cities. However, it becomes a problem when the overall identity of the region is in danger. The difference between religions is also one of the problems that need to be discussed. It is especially problematic in cities like Dubai, where Islam is much more dominating than the other ones.

It is hard for them to accept some of the customs and traditions of other nationalities, but significant progress should be noted. For example, native citizens often voice their negative opinions about immigrants in Moscow. The population of Tajik migrants is enormous, and it leads to several problems (Bakhromov

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Business Analytics Essay argumentative essay help: argumentative essay help

Nowadays business analytics has established itself as an efficient tool for improving a management performance. A smart approach towards a company’s data interpretation allows to find out the possible drawbacks, predict potential problems, monitor the collective achievements and, most importantly, to perform a more reasonable and grounded decision-making process.

It is evident today that one has to be capable of processing large amounts of information in order to be a successful competitor. Therefore, companies contribute significantly to the modern technologies and professional personnel that constitute a favorable analytical environment (Pearlson

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Etihad Airways to Collaborate with Maharashtra Government for Economic Growth Essay (Article) essay help

Table of Contents Summary

Main Issue

Other Issue

The impact on Etihad Airways

Reference

Summary The main issue of the article is an establishment of collaborative bonds between Etihad Airways and the government of Maharashtra.

The author of the article describes the key meeting between James Hogan, who serves as a Chief Information Operator for the crucial airlines corporation and Devendra Fadnavis. The latter works for the Maharashtra government.

The fundamental issues that were discussed during the meeting concern the effects of both external and internal schooling regulations.

Naturally, both sides concentrated their attention on the problems that are common for two institutions and might be solved under the circumstances of mutual understanding and hard work.

Naturally, the CEO or a government deputy speaks to you, and if you are reluctant to speak, there is a ladder to get into you room.

Moreover, James Hogan dwells on the airlines improvement and a tight cooperation of the company with Jet Airways, for the latter serves a similar purpose. It turns out that Jet Airways, as well as the reviewed company conduct flights between India and the former country.

The concept of the airways collaboration represents quite a rare combination of connections since the corporations or organizations, which specialize in similar services, are likely to stand in strong opposition to each other. Despite the fact that Jet Airways tend to conduct a bigger number of flights than Etihad Airways, both companies managed to combine its qualities in a striving to achieve success and enter the arena of the most powerful Asian Airways.

Get your 100% original paper on any topic done in as little as 3 hours Learn More The economic collaboration between two major flight transition corporations already reached a considerable prosperity and yielded positive results.

Thus, today, Etihad cargoes transit approximately 750 million investments of the key Asian industrial bodies. Lately, the corporation started to collaborate with the companies of other world continents. Thus, Etihad ships transit the product and tools from the USA, Europe and so on.

Main Issue The collaboration between Etihad and Jan Airways can promote the economic growth of the major world industries as well as service corporations. Since two airlines possess its unique qualities and systems of transitions, they do not reiterate their mechanisms but add up its features to each other instead.

Thus, the major task of the combination is to provide a diplomatic union of high-quality transition services that could occupy a domineering position in the market for flight services. Moreover, the union aims at extending its properties from the purely industry-driven to the tourist ones.

Other Issue Utilizing the capacities of the resources

Creating partnership relationships

Establishing high-quality services

Entering the arena of domineering world transition services

Extending the scopes of specialization

Creating a beneficial environment for the economic prosperity and well-being

Finding a simple and natural balance between the industry-driven and cultural services

Establishing external connections

The impact on Etihad Airways An enormous number of flights to India were sustained through the Etihad Airways together with the Jet Airways corporation. Etihad Airways produced a significant influence on the investing into the India policies. Moreover, Etihad ship regularly supports the flow of Indian materials from one part of the world to the other since it contributes to the economic prosperity and world politics stabilization.

Recently, Etihad Airways started influencing the global market of transitional services since it launched the first flights and cargo transitions between the European countries as well as the United States of America and Asian countries. Therefore, the Etihad Airways service produced a considerable influence on the sphere of business transitions.

Rate/weight of impact

We will write a custom Article on Etihad Airways to Collaborate with Maharashtra Government for Economic Growth specifically for you! Get your first paper with 15% OFF Learn More Issue (s) Impact Rating Weight Expanding the Airline Capacity The possibility of expanding the number of Etihad Airways throughout the week news. The opportunity to extend the purposes of the transitional services by launching the first touristic and cultural flights through the union of Jet Airways and Etihad Airways. H 4 Establishing External Connection Collaborating with Jet Airways so that to reach the worldwide positioning and recognition as the major transition services corporations as we as the stipulators of economic prosperity. It primarily concerns the improvements in the economies of Asian countries. H 5 Tourism and Cargo Passport Matching the quality to the human factor and dedicating the excellent transition services to the touristic and cultural trips. H 2 Urgency of the issue(s)

Issue (s) Urgency Rating Weight Expanding the Airline Capacity Must to increase our airline capacity since it possesses the necessary resources that were gained so that to extend the transitions H 4 Establishing Connection Must to find ways to maintaining the existent bonds with Jet Airways. The union is a guarantee of the future extensions since it was acknowledged that Etihad Airways can reach its aims quickly through maintaining the partnership bonds with its counterpart, which has already certified its status in the market of transition services both in Asian countries and other parts of the world continents H 5 Tourism and Cargo Passport Must be a sustainable business. The development of transitional touristic services calls out a complex of modifications both in structure of the Airways machines and the organization of the transition process H 1 Nature of issue(s).implications on your company, and recommended actions

Issue (s) Impact Urgency Strategic Operational OP Threat Strength Weakness Recommended actions Expanding the airline capacity H4 H4 Increasing of the machinery number as well as a creation of new routes. The introduction of innovative transition methods that is based on automatic mechanism. H5 Increase the capacity with higher flights prices. Since the renovation of the units Airways services will require some financial expenditure, there is a strong need to promote some slight transition price enhancements H4 H4 High capacity and global economy come as the outcomes of the airline extension H3 Considerable financial investments, as well as a possible shortage in clients number since the extension, require prices enhancement Finding a way to travel with Etihad Airways, due to the highest quality standards. Enjoying the advantages of renovated tourism-driven flight programs. Establishing connection Tourism and cargo passport

H5 H5 Finding a creative way to support information and resources exchange To establish a connection between the business-directed flights and touristic flights

H5 Initiating diverse debates on the world platforms, which stipulate the connection supportPromotion of the tourism-driven journeys through India and other Asian countries H5 Being well-secured and protected No Engaging in the discussions that focus on the issue as well as collaborating with the world corporations that can share their experience of the international projects development Usage of the Etihad Airways services with a purpose of organizing touristic trips Reference Poonoosamy, V., Modi, N., Hogan, J.,

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Effects of Ageing Population as Driving Force Research Paper cheap essay help: cheap essay help

Table of Contents Introduction

Social

Economic

Political

Environmental

Works Cited

Introduction One of the great accomplishments of the 20th century is improvement in life expectancy. For instance, demographic figures indicate that life expectancy in America has increased from 45 years in the early 1900s to 75.6 in the year 2004 (Feldstein 23). Nevertheless, improved life expectancy joint with decreasing birth rates is becoming a major concern in today’s society.

Across the globe, the population is ageing. The situation is being experienced at a time when the number of people required in the workforce is increasing raising fears over its impacts to the society (Firth 56). As such, diverse age groups have dissimilar desires and productive capabilities. Therefore, countries’ social, economic, political, and environmental features will vary as their population ages.

Social Positive effects Negative effects Ageing people contribute positively to society through their services (Harper 4). Compared to the younger generation, the elderly participate more in community voluntary services.

Aging population leads to a lower crime rate.

Older people participate in supporting and sustaining social network enhancing family and community setups.

Ageing population strains medical services. Unlike the younger generation, the elderly are prone to terminal illnesses, which require comprehensive medical services and care.

Older people have specific needs like declining mobility. The above imply that they are more dependent on other persons. A country with increased aging persons is straining its present population numbers.

Ageing population will strain resources in elderly homes.

Economic Positive effects Negative effects An increased aging population will lead to a bigger market for goods and services associated with the elderly.

An aging population has a reduced birthrate. Thus, the government spending on education is reduced.

Aging population leads to shortage of workers leading to increased wages (Jones 20). Through this, the economic growth of a country will be impaired.

Aging population will increase the government spending on healthcare services.

An increase in aging population will lead to a pension crisis. In such situations, a shortage of money to cover pensions will be witnessed.

An aging population leads to increased taxes because of decreased number of employees (Onofri 27). An increase in taxation rates will hurt the economic growth of a country.

Political Positive effects Negative effects Aging population will enhance political stability of a country. Compared to the younger generation, the elderly participate less in conflicts that might fuel wars among communities.

A country with an aging population will attract immigrants from countries with a younger population. Because of this, tensions will arise between the immigrants and the residence. The tension may fuel civil wars.

Environmental Positive effects Negative effects Compared with younger population, ageing people contribute positively to society through their services (Kaiser 4). For instance, participate more in community voluntary services aimed at conserving the environment.

Aging population will require construction of additional home cares for the elderly. Construction and utilization of these structures will lead to negative environmental impacts (Kaiser 2). For instance, these homes will strain the available water resources, water treatment plants, and waste collection.

Available figures indicate that an aging population travels more frequently compared with a younger generation (Kaiser 2). Increased travelling has negative environmental impacts resulting from augmented fuel consumption. Through this, associated emissions will surge resulting in air pollution.

Works Cited Feldstein, Martin. The Effects Of The Ageing European Population On Economic Growth And Budgets. Cambridge, Mass.: National Bureau of Economic Research, 2006. Print.

Firth, Lisa. An Ageing Population. Cambridge: Independence, 2008. Print.

Harper, Sarah. “Editorial: Social Security In An Ageing World”. Population Ageing 2.1-2 (2009): 1-4. Print.

Jones, Gavin. “Population Ageing In Asia and Its Implications For Mobility”. Population Ageing 1.1 (2008): 31-49. Print

Kaiser, Angelika. “A Review Of Longitudinal Datasets On Ageing”. Population Ageing 6.1-2 (2013): 5-27. Print.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Onofri, Paolo. The Economics of An Ageing Population. Cheltenham, UK: Edward Elgar Pub., 2004. Print.

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Activator Control of Nucleosome Occupancy in Activation and Repression of Transcription Essay (Article) essay help site:edu

Article Analysis The Authors’ Question

The article Activator Control of Nucleosome Occupancy in Activation and Repression of Transcription by Bryant et al. delves on a highly studied area on the relationship between chromatin structure and gene expression (par.1). In this study, the authors assert that the universal activator, namely the Gal4, helps to remove promoter nucleosomes.

In the process, it triggers the transcription of information. However, the way the activator performs this function is a least known process. This gap has been the subject of debate in many studies. To study this area, the research paper focuses on two questions, which include:

Is the reformation of promoter nucleosomes required for gene silencing?

Does Gal4 perform its task in sync with galactose and glucose?

The Hypotheses

A hypothesis is a central part of a research paper since it guides the process of proving or disapproving any author’s assumptions in a given research. In the article under study, Bryant et al. draw their hypotheses from the research questions (par.3). The hypotheses include:

The reformation of promoter nucleosomes is required for gene silencing

Gal4 continues to function in the presence of galactose and glucose

What they Did to Test the Hypotheses

To test their hypotheses, Bryant et al. used the experimentation method where they applied the quantitative micrococcal nuclease protection assay (par.4). The method is essential in the measurement of any specified DNA fragment together with the population that is covered or occupied by a nucleosome in vivo. Using this method, the authors seek to show that Gal4 recruits SWI/SNF in early steps of gene activation.

Subsequently, it quickly removes the promoter nucleosomes. The authors also show that when SWI/SNF is not available, an augmented degree of gene recording is witnessed. Besides, the gene boosters are freed from nucleosomes.

Once the relocation of body components from galactose to glucose is done, the recording process reduces. Nevertheless, once glucose is included in the cells that develop in galactose, the change of nucleosomes does not occur swiftly, even though mRNA manufacturing reduces.

The Results

Following the experiments, the results reveal the nuclease sensitivity in and around GAL1 10 UASg. The experiment shows that transcriptional machinery does not protect the digestion of micrococcal nuclease. These findings correlate with the previous studies that have used micrococcal nuclease.

Get your 100% original paper on any topic done in as little as 3 hours Learn More In terms of the sensitivity of nuclease around GAL1 10UASg, the experiment reveals that each member of the population has its DNA segments well protected. According to the article, the protection follows the presence of a molecule that is bound to UASg. Further, the experiment shows that SWI/SNF is a requirement for the rapid removal of nucleosome.

Besides, the experiment confirms that any delay in the removal of nucleosome causes a corresponding interruption of the onset of the transcription process. Such findings are contrary to the previous studies that have claimed that the mutation of SNF2 does not have any influence and effect on the transcription process of GAL genes.

What the Results Mean

The results of the study indicate that the reorganization of nucleosomes is not compulsory for subjugation or DNA suppression. Further, the results signify that the GAL4 continues to function in the presence of galactose and glucose.

The findings effectively disapprove previous results that have suggested that SNF2 does not have any influence on the transcription of GAL genes. Thus, the research opens a new area of knowledge that needs further investigation to find the reason GAL2 continues to function in the presence of galactose and glucose and the main aim of such function.

Works Cited Bryant, Gene, Vidya Prabhu, Monique Floer, Xin Wang, Dan Spagna, David Schreiber, and Mark Ptashne. Activator Control of Nucleosome Occupancy in Activation and Repression of Transcription, 2008. Web.

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Experience of Northeast and Southeast Asia Essay scholarship essay help

Compare and contrast the experience of Northeast with Southeast Asia Geography and institutions play a key role in the long-term growth and development of an economy. Geography determines the ecology, climate and nature of economic activities carried out in a particular region. If the ecology is favorable, it can provide ample fauna and floral species as well as rich minerals required in the process of escalating economic growth through trade and commerce.

Institutions are the formal mechanisms put in place in order to monitor geography, enhance trade and eventually determine income levels in various countries. They are mechanisms established in order to control human activities such as trade, commerce and governance.

Institutions and geography influence development either negatively or positively. This paper compares and contrasts experiences in North East and South East Asia and evaluates how decolonization changed the vicious circle of institutional development in Asia

How “decolonization” changed the vicious circle of institutional development in Asia Evidences from literature have shown that the decolonization era in Asia is a very essential phase since it marks a new development trajectory and opportunity to terminate colonial legacies. This phase led to the culmination of extractive institutions that were relatively worse than pre-colonial institutions.

Research has shown that decolonization led to emergence of new political institutions aimed at enhancing socio-economic growth. In real sense, decolonization resulted into upsurge of independent states such as Taiwan and Korea. Prior to the end of colonial rule, some states adopted repressive institutions that had the characteristics of colonial systems.

These resulted into the rise of socio-economic problems such as wage inequality and income disparity. Eventually, it occasioned the rise of political and socio-economic revolutions. It is important to note that some institutions established after colonization era were developmental while others were extractive. Egalitarian institutions eventually substituted oppressive ones.

Characteristics of the latter included democracy and equality unlike the colonial regimes that spearheaded racism, inequality and exploitation. Decolonization changed the vicious circle of institutional development in Asia by eliminating the powerful elites who wanted to gain power at the expense of development. This also resulted into the end of extractive political institutions that were not innovative and equally destructive to work force.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Comparison between the experiences of Northeast with Southeast Asia During the pre-colonial period, both North East and South East Asia experienced positive economic growth. Besides, the regions had excellent institutions. After colonization, the establishment of extractive institutions took place. The colonialists operated the institutions through land reforms. State

Contrast between the experiences of Northeast with Southeast Asia Research studies indicate that after independence, the South East part of Asia embraced neo-colonial institutions. In this region, income inequality was evident among other economic injustices. After careful review of literature, it is obvious that inheritance was the main method of acquiring resources such as land and property.

Consequently, it expanded the gap between the poor and rich people. However, the North Eastern states adopted developmental institutions in form of estates. In other words, the eastern side was able to break away completely from colonial chains.

Later on, they experienced tremendous growth in almost all the states including Taiwan and Korea. The North Eastern institutions practiced income equalization gradually achieved through land reforms. Extensive research indicates that the introduction of land reforms in the North Eastern part of Asia began as early as 1950s.

This led into an increase in agricultural activities. The trend continued for some decades and eventually accelerated economic growth. This explains why Japan, Korea and Taiwan are among the wealthiest countries in Asia today.

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The Case of Etisalat Company Research Paper college essay help online: college essay help online

Introduction Research and analysis of the factors that are responsible for the success or failure of any business indicate that good customer service plays an integral part in the success of any business (Goodman 23). Such can be attributed to the fact that the quality of a company’s products or service can be manifested in the quality of service the customers get from the employees of the concerned organization.

Nevertheless, many organizations are yet to embrace customer service as an integral marketing tool. Research has showed that most of the companies that have worst customer service are in the telecommunications industry, with majority of the customers experiencing bad customer services from employees of such companies.

The telecommunications industry requires a lot of capital to make sure that its operations are smooth and effective. In addition, companies in the telecommunications industry are in need of massive client base for them to reach their break-even point. However, having a large customer base can be serving as both a merit and a demerit to the industry in the face of the changing world due to technological advancement.

For example, in the recent years the telecom industry has experienced an increase in the rate of mobile data consumption among its customers because of the introduction of smartphones to the market. With wireless data becoming available, chances are that the consumption rate is likely to rise considerably.

While the industry is recording dramatic increases in consumption of data, and other telecommunication services, no equal dramatic improvement can be noticed in the aspect of telecommunication infrastructure. An upgrade to meet the changing technologies requires a lot of time and capital to be deployed.

As such, many telecommunication customers are experiencing a decline in the quality of services that they get from network and telecommunication providers. Considering the increase in demand for such services, the challenges affecting customer service are likely to increase. This paper thus looks at the importance of customer service and the factors that might lead to poor customer service in an organization.

Therefore, the primary focus is on the case study of Etisalat Telecommunications Company. Etisalat is a telecommunication company that is based in the United Arabs Emirates. It is among the leading network providers and corporations operating in United Arab Emirates. The headquarters of Etisalat are in Abu Dhabi and such a location makes it possible for the company to serve thousands of customers from all parts of the country.

Get your 100% original paper on any topic done in as little as 3 hours Learn More The company has been known for its numerous outlets in the country. In addition, Etisalat has had the opportunity of deploying several, fixed and mobile innovative technologies in different parts of the country. The United Arab Emirates has been known to be a leader in ICT for many years now because of the technologies set up by Etisalat.

Presently, Etisalat has the wildest coverage of fast mobile networks such as the 4G and 3G technology. In addition, the company has set up the FTTH Network (Fibre-To-The-Home), which provides homes in the United Arab Emirates with a very fast network. Even though the company has been experiencing a tremendous growth that has enabled it to transform into a reliable provider of ICT solutions, the Etisalat is losing most of its customers because of poor customer service and high charges on products and services.

Therefore, there was a need for the company to find out the factors that are responsible for its reduced quality of customer service among its employees and the subsequent reduction of customers. For this reason, this study prepared carried out a survey with a representative sample for the study drawn from its employees.

Purpose of the Study The purpose of the study is to find out the factors responsible for the reduced quality of customer service among employees of Etisalat Company. In addition, the study seeks to find out the reasons behind a reduced number of customers buying products and/or getting services from Etisalat Company.

Research Questions Research questions in any study are used to guide the study in coming up with the solutions affecting a given organization. It is the duty of the management of any organization to ensure that all the operations of the organization run as expected. The management can come up with research questions that are designed to help eliminating a given problem within the management.

The variability of the solution to the problem at hand is the fundamental factor in deciding the answer to pick. In the case of Etisalat Company, the management was experiencing a reduction in the quality of customer service among its employees, as well as a low turnout of customers.

Solutions to the problem should be in a way that improves the quality of customer service and number of customers that get service from Etisalat Company. Thus, research questions can be considered suitable tools used by management and research to investigate the reasons behind a given scenario within the organization. Among all the situations brought forward, the management chooses the best result.

We will write a custom Research Paper on The Case of Etisalat Company specifically for you! Get your first paper with 15% OFF Learn More The best method is the most affordable one and one that takes the shortest amount of time to implement. Research questions give a description of the actions to take in rectifying the problem and the advantages and disadvantages of the choice of actions.

The choice of action should provide solutions to eliminate any future chances of the problem reoccurring and ensuring the best results from the situation. With good research questions, the company will increase the number of people subscribing to their services, as well as improve the quality of customer service among employees.

The study therefore, was based on the following research questions.

What are the factors responsible for the reduced quality of customer service among the employees of Etisalat Company?

What are the reasons behind the drop in the number of customers in Etisalat Company?

What measures can the management take to rectify the situation?

Structure of the Project The research study will follow a formal structure. In this case, research questions will be used as the basis for the research questions. For this reason, the target All through the project, the primary target will be answering the research questions.

Method of Data Collection The research will make use of communication study, with interviews and questionnaires being the primary methods of collecting data from the respondents. These methods of data collection will help in getting the necessary answers to the research questions for the project.

Time Dimensions The passage of time may at times dictate the results of any study. As such, it is suitable to factor in the time dimensions in the overall study results. To deal with influences of passage of time, repetitive studies will offer reliable results.

Topical Scope The scope of the project will apply the case study approach. As such, drawing on conclusions in this study will be based on the opinions and results from the respondents. The quality of the data will help in developing a lasting solution to the problem of poor customer service and reduced customer turnout in Etisalat Company.

The Participants Perception of the Research

The study will ensure that all the participating employees are briefed on the requirements of the study. Such awareness is necessary before the start of the actual study since it prepares the respondents psychologically and gives them an hint on what is expected of them during the actual study.

Not sure if you can write a paper on The Case of Etisalat Company by yourself? We can help you for only $16.05 $11/page Learn More The participants taking part in the research will follow their actual routine during the period of the project. The purpose of the study is to understand the issues behind the ductile of the sales in the proper environment without interference with the pattern.

Experimental Effects

Ex-post facto study will be the choice of study in the experimental results. The study will make use of the results from the respondents to draw conclusions on the subject under examination. For this reason, all the analysis will be based on the results obtained from the study.

Customer Service Customer service refers to any form of help that a customer gets from a given organization. As such, it is the act of an organization providing help in terms of addressing customer’s needs through professional delivery and provision of high quality services that is helpful prior to making any purchases, in the course of the purchases, as well as after satisfying the customer’s need.

The success of any business depends on many things including sound and realistic strategies, outstanding marketing policies, and excellent customer service. Even though many people tend to categorize customer service along with marketing, research and analysis show that customer service plays a significant role in the success of any business. Customer service thus is the concept that takes into consideration customer’s interaction in any business.

As such, customer service can be seen as the image of any organization. According to Goodman (23), a customer is a valuable tool that any organization can use in its advertising. Such can be attributed to the fact that satisfied customer will often come back for more services or products. In addition, a satisfied customer will often refer other customers to an organization whereby they received excellent services.

For this reason, good customer service should be founded on promptness, politeness, professionalism, and personalization. However, many organizations do not take into consideration the value of excellent customer service and the role it plays in the success of any business.

Job Satisfaction In organizational behavior, the aspect of great interest is the general attitude of employees towards work of job, often referred to as the job satisfaction. As such, job satisfaction is a form of individual feeling, as well as the outlook that a given person has about a job that they are doing. In addition, job satisfaction refers to the perceptions that are likely to affect the level of confidence among employees in terms of the quality of work they are dong.

As such, job satisfaction has an element of single concept whereby, a given individual can be either satisfied with a given job or dissatisfied. Nevertheless, job satisfaction features a combination of particular attitudes towards the given job that are closely linked to several aspects of the concerned job.

Job satisfaction can be measured through the assessment of several factors of a given person’s job: job supervision, promotion, pay, co-workers behavior and the work itself. It is thus evident that a person can be satisfied with one aspect of a given job but be dissatisfied with other aspects of the same job. Job satisfaction and customer service are directly related.

Highly satisfied employees will often work to ensure that they deliver quality services to their customers. Lack of job satisfaction thus translates to poor customer service.

Dilemma in Management Most of the time, organizations are faced with challenges and scenarios for which they cannot comprehend the causes or the reasons behind such scenarios. Goodman (123) considered such scenarios as management dilemma. As such, the circumstances that cause management dilemma in an organization are equally responsible for cases of reduced productivity, low performance, and reduced number of sales, and decrease in profit margins.

Usually, in any organization, the management plays the role of making sure that the operations of the organization are smooth, and that all policies are geared towards realizing the goals and objectives set by the organization. However, whenever a given company experiences management dilemma, it is likely that there will be adverse effects on one or many aspects of the organization’s strategies.

Such a scenario thus has negative effects in the overall production of the concerned organization in aspects of production, performance, and profit generation. Research and analysis show that several factors such as environmental factors are responsible for any challenges that an organization may face.

Considering the changing needs of customers and employees, it is likely that there are numerous demands that employees of any given organization have. Some of these demands are critical in that they play a significant role in determining the overall level of job satisfaction among the employees. For this reason, it would appear that meeting the demands of employees of any organization would have a direct impact on the performance of employees and the general productivity of the concerned organization.

In the case of Etisalat Company, there was concern over the reason behind the increased reports of poor customer service among the company’s employees. Customer service was initially used in this company as a tool to woo back existing customers as well as to attract new customers to subscribe to some of the services provided by Etisalat Telecommunications Company.

In the global age, many businesses are using online strategies to manage their client base. As such, as opposed to traditional approaches organizations can rely on leads generation and referrals to make sales. However, increasing the sales volume is only possible if the given organization is in a position to maintain its existing customers, as well as attract new ones.

Usually, companies are likely to have repeat customers from happy and satisfied customers. In addition, such customers will often recommend their friends and family members to organizations where they received quality services. On the other hand, if the services of any given organization are poor and of low quality, the organization is has a high chance of losing both existing and prospective customers.

For this reason, organizations nowadays are embracing the power of good customer service as a marketing tool. The advent of technology and computers has provided many platforms that organizations can use to engage with their clients. Some of these platforms include emails and websites, where customers can make enquiries on particular services and products or even seek help about a given product of service.

Management Questions It is the duty of the management in any organization to set up measures that are needed to solve an existing management dilemma within the organization. As such, the management should brainstorm on areas that are likely cause of the management dilemma in order to eliminate it efficiently. Usually, such attempts are aimed at increasing the chances of achieving the organization’s goals, and increasing its profit margin.

For this reason, solving any problem in an organization requires the management to explore various areas to pinpoint the cause of the problem. For this reason, the management ought to apply the necessary policies to enhance the productivity of the business. Management dilemma in any organization serves as a force that pushes the organization to apply diverse policies to rectify the concerned situation of the organization.

Therefore, management questions examines any possible opportunities that once exploited can increase the productivity and performance of any given organization. In the case of Etisalat Company, the management question was based on measures that the company can adopt to improve customer service among its employees as a way of retaining its existing customers, as well as attracting new ones.

The systematic planning of actions that are applied in the collection of information and subsequent analysis of data in a logical manner that help in realization of the purpose of any given study is called the study design (Creswell 29). Examples of the study designs include descriptive, cross-sectional, experimental, and explorative researches.

Research methodology refers to the principles and processes that are applied to collect data that can be utilized in decision making, in business and/or social setting. This section of the paper will therefore concentrate on the research methodologies and design to be used in the research.

Research Designs The research on factors responsible for low customer turnout and reduced customer service among the employees of Etisalat will focus on what has been achieved and the constraints faced by the customers and perhaps the employees in this company. The necessary information will be obtained through a survey and interviews on the employees of Etisalat Company.

The research will be comprehensive and combination of two study designs will be applied, they include descriptive and cross sectional. The descriptive research design will apply to this study, as it is very crucial in assisting to provide answers relating to how research problem has affected a given societal situation.

For instance, in gauging the effectiveness of the customer service on customers’ purchasing power, there will be a need to describe the tangible effects so far and reasons behind the effects. In many occasions, the descriptive study is applied as a precursor for a quantitative. The descriptive study also gives indexes to the variables that need to be examined.

In addition, the descriptive study leads to reliable data from which inferences and recommendations can be drawn. The research on Etisalat Company in United Arabs Emirates will cover a small geographical area. Representative data will be necessary if the results are to be reliable and valid. Descriptive studies are appropriate in collection of reliable amount of data.

However, there are obvious shortcomings of the descriptive study; for instance, the study is mainly depended on instrumentation of measurements and observation. There is thus need for a study design that will complement the descriptive study and ensure that quantitative data is obtained.

Target Population Target population involves the entire people or units of which the study intends to collect information from and draw inferences. According to Creswell (29), the target population depends on the phenomenon to be studied and the data that is desired. The research will target the employees of Etisalat Company in the United Arab Emirates.

Sampling Design A sample is a subsection of the target population. To arrive at a sample size, proper sampling techniques should be applied. A sample should be a representative of the target population. Sampling design comprises of the sampling frame, sampling techniques and sample size.

Sample A sample is usually drawn from the target population. Sampling frame represents the working population that is to be utilized in the study (Denzin and Lincoln 20). According to Denzin and Lincoln (18) if a sample frame is taken correctly it will lead to a sample that can be used for the population as a whole. As such, the study will interview only three employees of Etisalat, and the results from the respondents will be used to represent the situation and opinions of all employees in this company.

Sampling Techniques The sampling technique to be applied is the simple random sampling procedure. This method will allow the research to be very inclusive, bearing in mind that the study aims at collecting reliable data about poor customer service and the reduced customer turnout in Etisalat Company.

The random sampling will give all the employees in the sample frame an equal chance of being represented in the sample. Simple random sampling is very effective in getting a representative sample from a large sample group. The sample frame has many employees and all the employees should be given an opportunity to be included irrespective of the region, thus the simple random will be appropriate.

Creswell (29) noted that the simple random sampling technique is free from human bias and avoids the classification errors, by giving each unit an equal chance of being selected. If correctly administered, the technique leads to highly representative sample population.

In addition to the simple random technique, a purposive sampling will be applied in the identification of the people to be interviewed. The purposive sampling depends on judgment of the researcher in the selection of the people to be included in the study. The purpose behind this sampling technique is to focus on particular aspect of the unit/population that will provide the answers to the research questions.

According to Creswell (29), purposive sampling is advantageous when specific information is required from specific people. In such a case, specific information will be required from the employees. A stratified purposeful sampling, which will target the groups of interest, will be applied. The combination of the simple random and purposeful sampling is expected to give comprehensive data for the research.

Sample Size The determination of the sample size is depended on the number of replication that can be applied in drawing inferences about the population/units. The type of data required for the research normally determines the sample size. Sample sizes are important in determining precision of the research (Denzin and Lincoln 18).

In a research, a sample size can be small or large; the researchers, resources available and the purpose of the research again dictate the sample size. This research by application of the random sampling will have a sample size of three employees.

Data Collection Methods The research is aimed at determining the reasons behind the low turnout of customers in Etisalat Company and the subsequent reduced quality in customer service among the employees of this company. To find out the complexities that may be affecting the quality of customer service and reduction in number of customers’ subscription, there are study questions that will guide the research.

As a result, the type of data collection that will ensure that comprehensive data is gathered will be applied. According to Denzin and Lincoln (20), the method of data collection is normally influenced by the research strategies, the point of collection, and the person to carry out the research. The main types of data collection methods to be used in the study will include secondary sources of data collection.

Design of the surveys The study adopted a causal explanatory format with the primary objective being to find out the factors that are responsible for reduced quality of customer service among the employees of Etisalat Company, and the subsequent reduction in customer in the company. The results from the study will help in answering the research questions and thus provide a lasting solution to the problem bad customer service and the subsequent low turnout of customers.

A purposive qualitative design will be employed in the study. In addition, the study will employ a small sample size considering that the primary aim of the study is on quality as opposed to a large sample size. For this reason, three individuals will be interviewed whereby they will be required to answer a list of five questions.

Interviews are good research instruments that can be applied in collection of information in order to gain insights into attitudes and perceptions. They also serve to explore personal differences, experiences, and outcomes. The interviews will be guided interviews, as they will probe to get specific information from the respondents.

The three individuals will comprise employees of Etisalat Company since the employees have a direct contact with the customers. For this reason, the employees have a high chance of influencing the purchasing power of customers based on how best they handle the customers.

Along with the personal interview, the study will also make use of self-administered survey to collect more data on the company’s problem. The self-administered survey will have 20 questions, which will be designed to suit a qualitative approach.

The Actual Survey The actual survey will have the following questions that will guide the respondents in providing the necessary information regarding the quality of customer service among the employees, and the reduction in the turnout of customers in the company.

What are the factors responsible for the reduced quality of customer service among the employees of Etisalat Company?

What are the reasons behind the drop in the number of customers in Etisalat Company?

What measures can the management take to rectify the situation

Self-Administered Survey

What are the factors responsible for the reduced quality of customer service among the employees of Etisalat Company?

What are the reasons behind the drop in the number of customers in Etisalat Company?

What measures can the management take to improve customer service among employees?

What measures can the management take to increase the rate of customer turnout?

Which advertising methods can work for increasing the customer turnout in Etisalat Company?

Can reduction of the charges on services and products make a significant change?

How can the management deal with the competition aspect in ensuring the restoration of sales?

Can the improvement on the design of the service card meet the market expectations?

Did the research conclusively review the course and cause of the drop in sales of the service cards?

Were the measures taken by management sufficient in rectifying the issue of poor quality of customer service?

Was there sufficient promotion of the products and services offered by the company?

Can increase in employee satisfaction and the subsequent employee training and development make a significant impact?

Can the recruitment of new employees bring a change in the quality of customer service?

How did motivation of employees improve the quality of customer service?

Can the reduction of cost of the products and services be a viable option in promoting the company?

What are the benefits of a technological advancement pertaining to the quality of customer service?

Did management employ the best measures in rectifying the customer service issue?

Did the research employ adequate measures in the survey of the reasons for the reduced customer turnout?

Did measures taken by management solve the impending problem?

Are the solutions long lasting and implementable?

Survey Questions for the Three Respondents Part 1

Were the measures taken to resolve the problem viable?

Yes

No

Not sure

Are the reasons behind the drop in the number of customers in Etisalat Company applicable?

Yes

No

Not sure

Are the measures taken by the management to improve customer service among employees viable?

Yes

No

Not sure

Did the measures the management take to increase the rate of customer turnout make any significant change to the situation?

Yes

No

Not sure

Did advertising increase the customer turnout in Etisalat Company?

Yes

No

Not sure

Part 2

Can reduction of the charges on services and products make a significant change?

Yes

No

Not sure

Can the management deal with the competition aspect by improving the quality of customer service?

Yes

No

Not sure

Can the improvement on the quality of customer service and the reduction in prices meet the market expectations?

Yes

No

Not sure

Did the research conclusively review the course and cause of problem?

Yes

No

Not sure

Were the measures taken by management sufficient in rectifying the issue of poor quality of customer service?

Yes

No

Not sure

Part 3

Was there sufficient promotion of the products and services offered by the company?

Yes

No

Not sure

Can increase in employee satisfaction and the subsequent employee training and development make a significant impact?

Yes

No

Not sure

Can the recruitment of new employees bring a change in the quality of customer service?

Yes

No

Not sure

Can the motivation of employees improve the quality of customer service?

Yes

No

Not sure

Can the reduction of cost of the products and services be a viable option in promoting the company?

Yes

No

Not sure

Are there any benefits of a technological advancement in improving the quality of customer service?

Yes

No

Not sure

Did management employ the best measures in rectifying the customer service issue?

Yes

No

Not sure

Did the research employ adequate measures in the survey of the reasons for the reduced customer turnout?

Yes

No

Not sure

Did measures taken by management solve the impending problem?

Yes

No

Not sure

Are the solutions long lasting and implementable?

Yes

No

Not sure

Results of the survey What are the factors responsible for the reduced quality of customer service among the employees of Etisalat Company?

Lack of employee motivation 2 Lack of training 1 Inadequate resources 0 What are the reasons behind the drop in the number of customers in Etisalat Company?

Poor customer service 1 Competition from other providers 1 Expensive products and services 1 What measures can the management take to improve customer service among employees?

Employee motivation 2 Employee Training and Development 1 Recruiting new employees 0 What measures can the management take to increase the rate of customer turnout?

Improve customer service by ensuring high degree of employee satisfaction 1 Investing in promotion and advertisement 1 Reduction of prices on products and services 1 Responses from the three respondents on the survey questions were recorded as follows.

Were the measures taken to resolve the problem viable?

Yes No Not sure Frequency 1 1 1 Are the reasons behind the drop in the number of customers in Etisalat Company applicable?

Yes No Not sure Frequency 3 0 0 Are the measures taken by the management to improve customer service among employees viable?

Yes No Not sure Frequency 1 1 1 Did the measures the management take to increase the rate of customer turnout make any significant change to the situation?

Yes No Not sure Frequency 2 1 0 Did advertising increase the customer turnout in Etisalat Company?

Yes No Not sure Frequency 0 3 0 Can reduction of the charges on services and products make a significant change?

Yes No Not sure Frequency 3 0 0 Can the management deal with the competition aspect by improving the quality of customer service?

Yes No Not sure Frequency 3 0 0 Can the improvement on the quality of customer service and the reduction in prices meet the market expectations?

Yes No Not sure Frequency 2 1 0 Did the research conclusively review the course and cause of the problem?

Yes No Not sure Frequency 3 0 0 Were the measures taken by management sufficient in rectifying the issue of poor quality of customer service?

Yes No Not sure Frequency 2 1 0 Was there sufficient promotion of the products and services offered by the company?

Yes No Not sure Frequency 3 0 0 Can increase in employee satisfaction and the subsequent employee training and development make a significant impact?

Yes No Not sure Frequency 3 0 0 Can the recruitment of new employees bring a change in the quality of customer service?

Yes No Not sure Frequency 0 2 1 Can the motivation of employees improve the quality of customer service?

Yes No Not sure Frequency Can the reduction of cost of the products and services be a viable option in promoting the company?

Yes No Not sure Frequency 2 0 1 Are there any benefits of a technological advancement in improving the quality of customer service?

Yes No Not sure Frequency 2 1 0 Did management employ the best measures in rectifying the customer service issue?

Yes No Not sure Frequency 1 1 1 Did the research employ adequate measures in the survey of the reasons for the reduced customer turnout?

Yes No Not sure Frequency 3 0 0 Did measures taken by management solve the impending problem?

Yes No Not sure Frequency 1 2 0 Are the solutions long lasting and implementable?

Yes No Not sure Frequency 2 1 0 Conclusion The findings from the study showed that, 66.67% of the respondents cited lack of employee motivation as the major factors responsible for bad customer service. The rest of the respondents (33.33%) agreed that lack of employee plays a significant role in bad customer service among the employees.

However, as far as the reduction in the number of customers subscribing services from Etisalat was concerned, the respondents blamed the situation on poor customer service, expensive products and services, as well as stiff competition from other providers. For this reason, the findings indicated that enhancing employee motivation, training, and development could help increase the level of employee job satisfaction, which would in turn influence the quality of customer service among employees of Etisalat Company.

In addition, it was evident that for the company to restore its image and recover the lost customers it was required to improve customer service by ensuring high degree of employee satisfaction, invest in promotion and advertisement, as well as reduce the prices on its products and services.

There was also the need to promote the products and services of the company as a way of wooing back customers considering that the company would reduce its prices. IN Addition to the above strategies, adopting the use of technology would help a lot in the general operations of the company. Majority of the respondents felt that such measures were long lasting and amendable.

From the findings of the study, it was evident that the needs of both customers and employees are very important for any given business to succeed (Goodman 23). It was also evident that the quality of customer service is tied to the level of employees’ job satisfaction. As such, if the employees are not satisfied with the work they do, perhaps due to lack of motivation, they will not be in a position to offer the best to the customers.

The drop in the number of customers at Etisalat due to bad customer service was enough proof that customer service is very significant in any business. For this reason, Etisalat should maintained high satisfied and trained employees, uphold quality customer service, and charge considerable prices for its products and services. Such approaches will help the company to maintain a large market share and wide customer base.

Works Cited Creswell, John. Research Design. Thousand Oaks, California: SAGE Publications, 2014. Print.

Denzin, Norman, and Yvonna Lincoln. The Sage Handbook of Qualitative Research. Thousand Oaks: Sage, 2011. Print.

Goodman, John A. Strategic Customer Service. New York: AMACOM, 2009. Print.

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Coca-Cola Discrimination Issues Essay essay help site:edu

Table of Contents Introduction

Discussion

Conclusion

References

Introduction In every organization, good employee treatment, appreciation of racial and ethnic diversity, and effective communication are the pillars of successful business and growth. Notably, Coca-Cola is an international company, which handles various consumers and employees from diverse cultures and races.

The fact that the company operates in several countries such as the United States makes it one of the companies that encounters issues that pertain to race and culture. Over time, several challenges have been evident in the company. These challenges experienced by Coca-Cola Company range from employees, management, public relations, management structure to issues that regard communication.

Therefore, the essay discusses the discrimination issues raised by four African-Americans that led to a lawsuit, examines actions that would have prevented or minimized the lawsuit, and considers the company’s structural and human resource perspectives and leadership styles.

Discussion The discrimination issues raised by four African-Americans centered on promotions, salaries, and dismissals. In essence, African-Americans complained that Coca-Cola Company was not fair in employee treatment. According to Harvey and Allard (2014), the employees explained that the company discriminated them based on race or gender when they undertook promotions or dismissals.

As a result, many African-Americans and women experienced untimely dismissals and low pay, unlike their white counterparts. Furthermore, racial and gender discrimination comprised unfair promotions, which focused on whites leaving out some women and African-Americans, who were outstanding and deserved promotions.

For instance, during the study done by the oversight committee formed to oversee the lawsuit settlement compliance in the company, one of the observations was the concentration of the Blacks in low-level employment. Moreover, in 2002, the 14-team board members of the company comprised two White women, 1 African-American, and 11 White men, an element that demonstrated the high disparity of fairness in Coca-Cola Company.

Some of the actions that Coca-Cola Company would have undertaken to address the discrimination issues raised by four African-Americans before it became a class action lawsuit included fair treatment of employees and good communication.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Since the issues presented by the employees concerned racial and gender discrimination, it implies that Coca-Cola Company should have focused on initiatives that encouraged employees regardless of their race or gender. In the assertion of Estreicher and Sherwyn (2009), the company received complaints from African-Americans and dismissed them, an act that demonstrated the absence of concern for employee grievances.

By engaging in the activities geared towards the aspect of gender and race, the company would have effectively minimized or prevented the issues before they resulted in a class lawsuit. By dismissing the grievances advanced by their employees, the company compelled them to present their issues in a court of law.

It is evident that if the company had listened to the grievances such as discrimination and addressed them effectively, the challenge would not have become a class lawsuit. An outstanding example is clear when Carl Ware, one of the high ranked African-Americans in the company, employed problem-solving skills in 1981 and drafted a $50 million program (Harvey

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Relationship between Business Ethics and Social Responsibility Essay college admissions essay help: college admissions essay help

Business ethics and social responsibility have been topics of heated debates since the middle of the 20th century. In the 21st century, the discussion is still relevant as organizations are trying to adjust to the changing environment and remain competitive in the market. Researchers, business people, customers have agreed that companies cannot focus on their profits only and have to contribute to the social development (or rather its aspects) of communities (Tumay 64).

This is why organizations have to pay attention to such notions as social responsibility and business ethics. Sometimes these concepts are utilized interchangeably. However, it is important to note that although they are related, business ethics and social responsibility are quite different concepts. It is necessary to define the two notions to reveal the relationship between them.

First, it can be effective to consider certain historical perspectives to better understand the concepts. It is noteworthy that the discussion of issues associated with ethics and social responsibility occurred in the first part of the 20th century but it was quite sporadic in nature (Carroll and Shabana 86). Comprehensive and systematic debate on the matter started after the World War II.

Some researchers note that the notions of business ethics and social responsibility were “expanded” as tools to defend “free-market capitalism against… Soviet Communism” (Carroll and Shabana 86). It is also noteworthy that in the 1950s, business ethics and social responsibility were not linked to benefits of businesses. In the 1960s, which was the period of Americans’ struggle for civil rights, people also tried to make business people behave in a more responsible way.

However, businesses still had quite a specific understanding of the concepts. In the 1960-1970s, the discussion was held mainly in the academic world. Numerous definitions were developed. One of these definitions developed by Keith Davis reveals certain restricted nature of the view on the matter.

Thus, Davis noted that social responsibility could be defined as business people’s decisions and actions that went “at least partially beyond the firm’s direct economic or technical interest” (qtd. in Carroll and Shabana 87). The 1980s became the period when the concepts started acquiring their modern meaning for the business world. At that, such concepts as corporate philanthropy and management of stakeholders were central to the understanding of social responsibility and business ethics (Madrakhimova 114).

Those were close notions but they could not fully explain and help practitioners to apply the concepts in question. Prior to defining the concepts, it is also important to identify major peculiarities of the modern business world as the transition from industrial to information world resulted in people’s focus on ethics and social responsibility (Dimitriades).

Get your 100% original paper on any topic done in as little as 3 hours Learn More In the industrial society, companies focused on production and sales, but the digital world has brought significant changes. It is not enough to produce some goods of certain quality and at certain prices. It is much more important to understand customers’ needs and respond to them in the most efficient way (to be more competitive than others).

At present, public opinion plays an important role in organizations’ development as favorable views hale companies develop while negative attitude may lead to significant constraints or even bankruptcy. Modern consumers do not expect high-quality products only. They expect that companies that make profit will share and will contribute to the development of the community.

At present, business ethics and social responsibility are associated with such concepts as corporate citizenship, sustainable development, corporate reputation and others (Madrakhimova 114). It is necessary to note that many approaches to defining the two notions exist (Godiwalla 1383). For instance, there is a profit-oriented approach that is based on the idea that companies have to focus on their economic gains but in terms of sustainable development.

There is also a stakeholder-oriented approach. It focuses on stakeholders’ needs and economic gains are not primary. This approach is not very popular among for-profit organizations that still strive for profits. There are theories that focus on particular levels (certain types of organizations, certain regions and so on) and some approaches concentrate on global trends.

As far as modern definitions of business ethics and social responsibility are concerned, they are comprehensive and they respond to the needs of the modern market as well as stakeholders involved. Thus, business ethics can be defined as a set of moral principles that is employed in the business world (Dimitriades). It is necessary to add that business ethics is mainly concerned with morality and ethics.

In other words, it is concerned with doing right or wrong. Clearly, there are various universal paradigms, but sometimes business ethics can be biased. When it comes to social responsibility, it is also concerned with doing right and doing wrong. Social responsibility is organizations’ responsibility to make choices and undertake actions that will contribute to the social development of communities at different levels (Tumay 64).

Importantly, the concept of social responsibility includes such components as economic, legal, ethical as well as philanthropic (Dimitriades). In other words, it is not only about doing wrong or doing right, it is about doing right and contributing to the social development through attention to the four aspects mentioned above.

We will write a custom Essay on Relationship between Business Ethics and Social Responsibility specifically for you! Get your first paper with 15% OFF Learn More It is noteworthy that there is a significant difference between business ethics and social responsibility as the latter involve particular legal components while the former is more present in the terrain of conventions, culture, morality. With these definitions in view, it is possible to consider the relationship between business ethics and social responsibility.

Researchers stress that business ethics is a broader concept (Belás 120). Hence, it is possible to state that business ethics can be regarded as the basis of social responsibility as it provides a certain kind of paradigm used by businesses. As has been mentioned above, business ethics is developed in terms of culture, beliefs and values of people living in certain areas.

Business ethics sets major rules or even directions that are employed when organizations develop their strategic plans and shape their behaviors. Of course, social responsibility is a narrower notion and one of its major components is economic profits. However, the company has to contribute to the social development of a particular (or global) community and this is the terrain where business ethics and social responsibility are closely connected.

The relationship between social responsibility and business ethics is especially explicit when it comes to operations of multinational companies (MNCs) (Godiwalla 1381). These organizations have a well-established culture. They are committed to contribute to the development of the community and the entire humanity.

At the same time, their values, beliefs and methods are based on business ethics that has been developed in a particular area. There, these companies have a favorable reputation and they are regarded as socially responsible, which translates into economic gains. However, when a MNC expands and starts operating in a new market, it can lose its favorable image as some major morals, beliefs and values may be unsuitable for a particular region.

These companies have to change their operations and the way they provide the policy of social responsibility to adjust those policies to the existing business ethics. Of course, companies have to make sure that their operations are consistent with expectations of customers living in this or that area. Otherwise, they will become less competitive and will have to abandon the market, which will lead to reduction of their economic gains.

In conclusion, it is possible to note that the concepts of business ethics and social responsibility are closely connected. Business ethics can be regarded as a certain background for development of policies used by socially responsible organizations. Thus, business ethics is a set of moral regulations and values.

Social responsibility is a narrower concept and it consists of four major elements (economic, economic, legal, ethical, philanthropic). Companies still concentrate on their economic gains. However, their actions and decisions made are shaped by the public opinion and profitability of an organization depends on the degree of its responsibility. People now strive for development of the society and organizations that have significant resources are seen as potent agents in this process.

Not sure if you can write a paper on Relationship between Business Ethics and Social Responsibility by yourself? We can help you for only $16.05 $11/page Learn More The public makes these agents contribute to the social development and, in return, customers remain loyal to this or that company. Of course, companies that do not operate in terms of the business ethics developed in the region where they operate and do not contribute to development of communities often have difficulties with attracting customers.

Works Cited Belás, Jaroslav. “Social Responsibility and Ethics in the Banking Business: Myth or Reality? A Case Study from the Slovak Republic.” Economic Annals LVII.195 (2012): 115-137. Print.

Carroll, Archie B. and Kareem M. Shabana. “The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice.” International Journal of Management Reviews 12.1 (2010): 85-1058. Print.

Dimitriades, Zoe S. “Business Ethics and Corporate Social Responsibility in the e-Economy: A Commentary.” Electronic Journal of Business and Organization Ethics Network 12.2 (2007): n. pag. Web.

Godiwalla, Yezdi H. “Business Ethics and Social Responsibility for the Multinational Corporate (MNC).” Journal of Modern Accounting and Auditing 8.9 (2012): 1381-1391. Print.

Madrakhimova, Firuza S. “Evolution of the Concept and Definition of Corporate Social Responsibility.” Global Conference on Business and Finance Proceedings 8.2 (2013): 113-118. Print.

Tumay, Meltem. “Why Corporate Social Responsibility: A New Concept in the 21st Century.” Yönetim ve Ekonomi 16.2 (2009): 63-72. Print.

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Developing and Demonstrating Employability Report (Assessment) essay help: essay help

Introduction In this paper, I investigate how an individual should develop and exhibit satisfactory employability traits to probable employers by outlining relevant competencies, personal audits, and learning outcomes.

I have also enumerated my reflections and future development plans in regards to the skills and employer requirements that I lack. For demonstration purposes, I have delved into the internal auditor job requirements specified by the PricewaterhouseCoopers (PwC), whose capacity, herewith, serves as the potential employer.

Body Identifying Competencies

PwC has implemented a gratifying graduate recruitment project, which solicits for the best and brightest alumni (Improve 2015, para. 4). The firm recruits persons enthusiastic about relationship building and value creation to equip them with exemplary development skills.

The graduate program functions to ensure that the graduates nurture admissible expertise required in administering proficient services at the workplace (Risk assurance 2012, para. 2). Regarding the Internal auditor (2015), outlined below are the varied skills and qualifications necessary for the commissioning of an internal auditor into PwC.

Competencies and Abilities

Regulations. One should have an exhaustive awareness of the relevant statutes, safety rules, and business proceedings as appropriate.

Accounting Standards. The candidate should thoroughly acquiesce and accede to the statutory auditing concepts and standards, especially the Generally Accounting Accepted Principles (GAAP). Equally crucial is the adherence to the International Financial Reporting Standards (IFRS) in combination with the FERC accounting guidelines (Risk assurance 2012, para. 7).

Legal Requirements. The candidate must also have an in-depth recognition of the legislations incorporated in the accounting revenues, financing, and budgeting networks applicable in utility settings.

Computer Proficiency. The applicant should know how to pilot personal computers as well as the pertinent accounting software.

Cooperation. The creation of teamwork and concordance with the management are mandatory in the balancing of financial records and assimilation of enhanced systems.

Audit Procedures. The intelligence to execute audit procedures, prescribe amendments, verify accounting transactions, and implement special assignments is fundamental.

Good Judgment. Exceptional reasoning and intuition are paramount in establishing when adjustments are necessary for the current structures.

Reports Preparation. Equally imperative is the adroitness of formulating financial statements in conjunction with revealing haphazard accounting procedures.

Adept Communication. The applicant must also know how to disseminate all findings and recommendations in a coherent, effective, and transparent manner.

Information Confidentiality. Confidentiality of corporate data is significantly vital for an internal auditor to preserve solid working relationships with the external agencies, supervisors, and department executives.

Other Qualifications

Bachelor’s Degree Education. One must have a 4-year bachelor’s degree apprenticeship in finance, auditing, accounting, or business from an accredited university.

Working Experience. The applicant should have two years of active involvement in accounting or intrinsic auditing.

Driver’s License. One must obtain a legitimate driver’s license from North Carolina.

Personal Audit and Evidence of Development

In this segment, I discuss the distinct ways and means by which I suffice the skills, competencies, and abilities above as set forth by PwC (see Table 1). Over and above that, I have also outlined how I have participated in the establishment of a successful team. My proof of development converges upon three instances of residency, which I secured at discrete firms namely Kingston Smith, Price Baileys, and FRP Advisory.

The internship courses in combination with supplementary mentorship programs, arts, student engagement, and volunteer tasks have helped advance my auditing proficiency. Equally important are the intercultural career guidance, practice pursuits, and the employability challenge week projects, all, which I participated in during my stay at the university.

Table 1: Evidence of Development

Get your 100% original paper on any topic done in as little as 3 hours Learn More Criterion Eligibility Evidence/ Activities Regulations and Legal Requirements Laws and norms prescribing the conventional accounting conduct have remained utterly crucial in my learning course. Regarding Rayman (2013, p. 14), I have discerned that auditors have to acquit themselves in a principled and ethical manner with respect to the AICPA codes of conduct. Internships.The intensive course schedules have capacitated me with numerous regulative principles including accountability to clients, employers, creditors, investors, and the public. An auditor must characterize trust, integrity, honesty, independence, and objectivity as per the set GAAP modulations (Usurelu et al. 2010, p. 350). AccountingStandards I have reliable knowledge of the pertinent accounting standards including the GAAP, IFRS, FERC, the Financial Accounting Standards Board (FASB) as well as the AICPA. According to Campfield (2010, p. 75), these doctrines stipulate the guidelines that financial statement preparers should heed to certify consistent and accessible public readings. Employability Challenge Week Activities (ECW). The twice-yearly ECW projects facilitate essential aptitude strategies encompassing psychometric tests and CV workshops. Naqvi et al. assert that these programs convene on a comprehensive understanding of the accounting standards (2013, p. 8). Computer Proficiency I am conversant and well versed in computer operations. I have worked productively with a multitude of accounting software such as Quickbooks, AccountAbility, and Peachtree as well as various payroll software including ADP and Paychex. I have also trained in other essential computer skills encompassing Microsoft Office Suite, MySQL, Adobe Illustrator, and Windows 7 OS. Student Groups and Society Engagement. The student groups and societies dispensed intensive computer training exercises through OpenCourseWare (OCW) systems. They lectured on multiple accounting courses such as Financial Accounting, Management Accounting, Taxes Strategy, and Accounting 101 among others. Teamwork

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Trendr Information Technology Strategic Plan Term Paper college essay help online

Introduction The following represents a background of the company called Trendr. It exists in the small to medium enterprise category. Its revenue is $5 million per year. In addition, Trendr has growth potential. This comes from its revenue targets of $20 per year if it markets its products effectively. This will also come about if the company takes advantage of the emerging business opportunities throughout the country.

Trendr is established in the central business district of London, where it has two boutiques located in up-market malls. The company also has an online presence, where it accepts pre-orders online. The company sells trendy clothing and footwear targeting the 18-32 age demographic in urban areas.

It is a retailer sourcing merchandise from different suppliers in the UK and abroad, which it sells in its two boutiques located in upmarket malls in London. The company’s vision is to transform urban trends as a pacesetter in fashion and style. The company’s mission is the provision of merchandise that enhances the customers’ sense of style, fashion and esteem to increase the expression of self in society.

Company situation – current Trendr intends to come up with several security features for its online business. The aim is to protect against intruders and fraudsters. The management also hopes to use technology to escalate the efficiency of procedures, especially in data management. The company is aware of the risk it faces when it launches its online selling platform. The company is presenting its products as trendy fashions.

It has to appeal to a population that mostly exists online. Although it can also rely on traditional marketing channels, the company is still growing and does not have enough funds to sustain a traditional advertising campaign. Therefore, it must find a suitable strategy to use its limited marketing resources and still achieve sufficient communication with its target customers.

The company is looking for a robust and scalable online integrated marketing communications platform. The platform should be available throughout. It should ensure that the company is accessible to its clients always. It should also ensure that the company can capture market trends. Therefore, consumer intelligence is a priority. The firm requires easy to use technology.

It needs technology that is affordable and allows the management to make informed decisions. Therefore, in addition to consumer intelligence, the firm is also looking for the opportunity to have easy-to-interpret data. The data should be passed from senior managers to store managers and sales people, who are working in the field in different capacities.

Get your 100% original paper on any topic done in as little as 3 hours Learn More A description of five IT roles needed for success Based on the required technology solutions for the company, Trendr can proceed with a technology plan after fulfilling the following five roles. The functions should lead to a better traction of customer satisfaction and loyalty. The positions are senior technology administration, security administration, social media administration, database administration, and IT consultancy.

Five or more personnel, depending on the need of the job, may fill these five roles. The networking infrastructure for the business will have a low footprint, given that there are two physical stores within the same city. Therefore, personnel also equipped to handle other roles such as the senior technology administration role can easily cover the role of network administration.

The social media administration role will also cover web administration. The person occupying the office will have to be capable of leading teams, providing web support, and getting additional web support officers when needed.

The work in social media administration will involve setting up of accounts, monitoring activities in social communication, channelling marketing messages through social media, running marketing campaigns, serving customer relations needs, and responding to any other inquiries that arise and are related to the Web 2.0 technology usage by Trendr (Van De Velde, Meijer,

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Gospel and Culture Critical Essay best college essay help: best college essay help

Article Summary The article is a presentation of strategies that the Lausanne committee developed to address the difficulties of cross-cultural evangelism. The presentations comprise nine sections that discuss the influence of the gospel on culture and vice versa. The authors begin by outlining the biblical basis of culture (Lausanne Movement 1978).

They look at the creation of man in Gods’ image, and the command to fill and subdue the earth. When man fell, the perfect culture under the Lordship of God, which God had intended man to enjoy, was taken away and man had to deal with an imperfect, self-centered culture.

In the second and the third sections, the authors define culture and look at culture with a biblical revelation. In a bid to understand the relationship between the two, the authors look at the nature of biblical inspiration. The authors note instances when biblical writers used culture as a means of expressing their message, which they interpret to mean that culture is compatible with divine inspiration (Lausanne Movement 1978).

The authors look at the normative nature of the scripture where they assert that the bible is without error in its assertions even after it was translated into different versions. Further, they look at the cultural conditioning of the scriptures where there are specific messages for people from a specific culture.

The authors state that such scriptures should not be completely disregarded if they differ with our cultures. On the contrary, they are to be interpreted in a context that encourages obedience, but not avoidance.

On understanding Gods’ word in the contemporary society, which is the fourth section, the authors outline various ways in which Christians approach the word. One of the approaches outlined is the traditional approach where a person studies the word without putting into context the time and culture when the word was written.

The author states that this approach is faulty, as it does not seek to understand the times when the word was written. The second approach is the contextual approach where the reader takes into consideration the context and language used. The authors encourage this form of studying the scriptures.

Get your 100% original paper on any topic done in as little as 3 hours Learn More The authors also discuss the content and communication of the gospel and the need for humble servants in evangelization. In this section, the authors look at the appeal of the message being communicated and its relation to the different recipients. They also outline some of the cultural barriers that evangelists may encounter while evangelizing.

In addition, they also emphasize the importance of humility during evangelism especially due to the challenges that come with preaching. In the final sections, the authors interrogate the issues of church, conversion, and culture.

On conversion and culture, the authors note the conflicts that arise from conversion due to the influence of culture. They then offer some guidelines on how converts can balance their new status and culture. The authors look at the role of culture in church formation and the role of the church in influencing the culture.

Critique of the article In this presentation, the authors illustrate the relationship between gospel and culture coupled with equipping evangelists with a few strategies on how to handle cross-cultural evangelism. The Lausanne report begins by relating the Bible to the origin of culture. However, the authors forget that the world can only be looked through the lens of the different cultures first before looking at it through the biblical perspective.

One of the misconceptions in the report is that people first look at the world through the biblical culture. This misconception has led to missionaries trying to convert all the individuals that they meet into the bible culture, which is wrong. The most important task for Christian missionaries is to know Christ in a way that causes others to know him without necessarily imposing a foreign culture.

Even as missionaries evangelize, they have to understand that people are made in the image of God, but not the image of the Christians that the missionaries would want them to be.

By understanding this aspect, missionaries will relate with people easily because they will be looking at them from God’s point of view, but not from the ‘model Christian’ perspective. Respect for other people’s culture in mission work is important because it ensures that ‘conversion makes instead on unmaking.’

We will write a custom Critical Writing on Gospel and Culture specifically for you! Get your first paper with 15% OFF Learn More In the discussion about the people’s culture and the biblical culture, the report fails to emphasize the importance of establishing a relationship with the individuals before preaching to them. A relationship will show that one cares about the people and s/he is not out to destroy their culture while introducing his/her own.

Key successful evangelists in the Bible like Paul valued the cultures of the different people to whom they were evangelizing. They did not attack their cultures directly. Instead, they related with them in a manner that the people ended up admiring Pauls’ way of life.

This aspect simplified preaching. However, one of the report’s strengths lies in the emphasis that cultural change after conversion is gradual, and thus evangelists need to be patient with new converts.

The last three subsections emphasize on the relations between conversion and culture, church and culture, and Christian ethics and life style. While it is joyous to have new converts, evangelists must keep in mind that their work is only to sow and then God works on the rest. The main objective is to spread the good news to the unreached and let Christ deal with the conversion aspect.

However, the secret is to keep on preaching even when it is hard to get converts due to their cultural inclination. Evangelists should be patient with new converts who are still learning to adjust from their former cultures to Christianity.

In case there is a need for reprimanding, then evangelists should do so with love and gentleness. The overall message when reaching out should be that of love not of comparison of cultures. Evangelists and missionaries should encourage syncretism to avoid rejection due to cultural conflicts. Syncretism will ensure that conversion does not lead to loss of culture.

Despite the minor weaknesses, the Lausanne report has dealt with the issue of culture and the church adequately. The evidence in the article has been represented correctly. The article has adduced valid evidence that almost all Christian evangelists and missionaries can identify with.

The church and culture are intertwined. Therefore, it is important for missionaries to be informed adequately as they go out into the mission fields. This report has addressed the missionaries and evangelists who are already in the field and those intending to join the spread of the gospel to the nations.

Not sure if you can write a paper on Gospel and Culture by yourself? We can help you for only $16.05 $11/page Learn More Reference Lausanne Movement. 1978. LOP 2 – The Willowbank Report: Consultation on Gospel and Culture. Last modified 1978. Accessed from https://www.lausanne.org/content/lop/lop-2

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Value Chain Model: Starbucks Analytical Essay college application essay help

Introduction The term ‘value chain’ was first coined by Michael Porter in 1985 to portray how the customer value builds up through a series of numerous activities to produce the desired product or service. It entails internal processes that an organization undertakes including design, production, marketing, delivery, and supporting the product to reach the prospective customer.

Primary activates such as inbound logistics and marketing among others are integrated into the activities of the company. Support activates complement the primary events that are executed by the organization’s staff. This paper aims at analyzing the value chain of the Starbucks Company by providing insight into its information systems.

Value Chain Analysis of the Primary Activates in the Starbucks Company Inbound logistics for the Starbucks Coffee Company entail the identification and formulation of appropriate choices regarding the coffee producers in African Continent, which is the chief source. The utilization of effective information systems to facilitate the communication between the suppliers and agents leads to the delivery of high-quality coffee that meets the company standards.

The agents establish strategic relationships with the coffee suppliers in an attempt to organize the supply chain. The Starbucks Company operations involve more than fifty countries. They include direct operations and licensure of stores in different nations. The company operates over 8800 direct stores and more than 8100 stores under licensure globally.

Outbound logistics involve both direct selling of products through its stores and the current inclusion of supermarkets in the demand chain. Customers can obtain products such as the 3-in-1 from the leading supermarkets in many countries around the world (Seaford, Culp,

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