Australian Gender Pay Inequalities Essay Best Essay Help

Introduction Gender pay equity calculates the average wage of women earnings by determining the percentage of females pay in relation to male earnings. Whether a man is paid hourly, earns after a week, full time employment, or any other sort of employment, gender pay equity states that a woman should get an equal rate as that of the male worker.

Gender wage discrimination is a condition that displays the differences between the divisions of wage offers being contrary from the allocations of values of the marginal product between the males and the female workforce. In Australian continent, the situation of wage allocation and employment level among the two genders varies a lot. This paper examines three major reasons for the current gender pay inequality in Australian work force for the last two decades.

Discussion An equal remuneration for the work force should be given for equal or comparable value. Research indicates that there are various constructs that explain the gender pay disparities in Australia and that these disparities must no be the main factors that lead to multimarket disequilibrium.

The Chamber of Commerce


The Experience of War by Women Essay a level english language essay help

Table of Contents Introduction

The Analysis of the Experiences of Women in the War


Works Cited

Introduction The valley of the shadow depicts two communities during the American civil war of 1860-1865 with one community northern and the other southern specifically the Franklin County in Pennsylvania and Augusta county of Virginia. The period of war had great impact on women varying from their work, social status, age, race and family.

The women had a rich social experience of the war that was represented in their diaries, letters and other war documents. They expressed themselves differently and were concerned about different issues prior to the war, during the war and after the war period. The women ranged from slave owners, the wives to the soldiers, mothers, daughters, slaves to young girls.

The records of these women reveal their fears, anxiety, opinions on the war and their attitude. They also represent their devotions to family, their country, God and the struggle in the war. They are thus not only historical, but they provide rich information on the role of these women in the war, their reactions to the war, the climate and social conditions at the time and the place of women in society at the time.

The Analysis of the Experiences of Women in the War While most of the women received letters from their loved ones especially those whose relatives were involved in the war, they also wrote letters to their loved ones, authorities, kept diaries and were depicted in the documentaries of the time (Ayers 10).

The analysis of these women shall include the mothers, daughters, wives, young girls of varying races and background. The analysis evaluates their devotion to their families, God and religion, their struggles during the war, the level of their education and other social issues (Whitman and Lowenfels 12).

The period of the Civil War was characterized by a separation of the families. This was with soldiers going to war leaving their families behind; children in school away from their families and the separation of relatives for other reasons.

The diaries of the women show their attachment to their families and their need to keep in touch with them. Fannies in the letter to her cousins (Ayers 17) keeps in touch through informing her cousins of the weather, the cold season, among others and sends them another letter too to know of their well being. Melly Clayton writes to her aunt about how her family is doing (Ayers 27).

Get your 100% original paper on any topic done in as little as 3 hours Learn More Carter Sue writes and laments about her separation from her family showing the deep connection she had with them. In the letter of the Houser family, Mollie writes to her cousin about her family and relates the news to her cousin. The war time diary and letters of the Smiley family are about the relatives and family whereabouts (Ayers and Rubin 39).

The women wrote the letters to their relatives and family mostly in the war and away from home to inform them of what was going on at their homes (Ayers 33). For example, in the war letter of the McGuffin family, the mother writes to her son to inform him of the life at home, his brother and to enquire of his welfare.

The letters describe the love and devotion to the family. Maria Perkins who was a slave at the time wrote to her husband about the sale of her son, herself and the other children. The letters were also for the happy family moments. For example, Alansa in her diary talks of her marriage and slavery of her uncle to whom she was close.

The devotion of the women to God and religion at the time was evident in their letters and diaries. This devotion came out of fear, desperation and the painful moments of the war (Ayers and Rubin 59).

Anna Mellinger in her diary reveals her devotion to God through the prayer meetings, readings of the word from the Bible, mention of prayer and the evidence of faith (Ayers 38). The diaries and letters also represent the devotion to religious meetings. Melly Clayton in her letter to her aunt informs her of a possible religious camp meeting to be held in September (Ayers 40).

They also show the struggles of the women to maintain their Christian faith. For example, in her diary Wright Sarah shows her struggles to adapt to the Christian principles. The religious faith is also revealed through the attitude of optimism while some of them linked the war to God’s punishment to them. For example, Emerson Nancy in her diary perceived that the war was a result of God’s punishment to the Northern people for their sins (Ayers and Rubin 63).

Others had faith that God would reunite their families after the war and grant them peace. For example, Sue Carter expresses her faith for the reunion. The letters of Armentrout Kate are based on the Christian affairs, the unity prayer meetings and other religious activities. Religion acts as a consolidation for the women. For example, Harris Anna in her letter of 1860 shows her tribulations but reveals her assurance of God’s consolation (Whitman and Lowenfels 97).

We will write a custom Essay on The Experience of War by Women specifically for you! Get your first paper with 15% OFF Learn More The letters represent the level of education of the women. Most of the letters had grammatical errors with the knowledge of Basic English language. The letters however represent the abilities of the women in writing and basic reading thus justifying the fact that the women had gained basic education. This level of language proficiency is however not represented in all the women since the slaves and younger children represent a lack of proficiency as compared to the slave owners and those of the white race (Whitman and Lowenfels 121).

For example, the letters of Mollie Houser use language in the wrong tense, lack punctuation, have grammatical errors and appear like a direct translation. However, for the women who have gone through school such as Armentrout Kate, the letters are more grammatically correct and she makes use of more complex language as compared to the other women.

The letters and diary information also revealed the knowledge of the women about the war and the contribution and attitudes towards the same (Ayers 78). They also revealed their fears, agony and the decisions they made during the time. For example, Mollier in her letter of April 5, 1864 is concerned about the welfare of the soldiers in the war and wishes that the war would end soon.

Harris Anna in her letter of January 5, 1860 shows the trials and afflictions from the war since her friends were soldiers in the war. In her letter Fackler Lizzie shows her whereabouts of the war evident from the fear she has of the invasion of Yankee in Staunton. The diary of Mellinger Anna shows the period of the war and how she escaped with her family.

The letters and diaries of the women did not fail to touch on women issues such as the gossip and the whereabouts of others as well as the concept of relationships and weddings.

For example, Mollier talks of her wedding and the fact that she wants to engage in a relationship. Alansa talks of her life and her marriage while all the letters are descriptive showing the detailed messages and the description with the expression of themselves. The letters reveal the fears of the women and their desire for peace and stability with unity in their families and the end of the war (Ayers and Rubin 71).

The letters also revealed the historical times and the developments at the time while those written after the war by the women provided family history and the whereabouts of relatives (Ayers and Rubin 77). This shows that the women did not experience death during the war in large numbers but lost their relatives, family and friends and their concern reveals their love for their families.

For example, Martha in her letter of 1867 informs her nephew about the family history as well as the other families and relatives that he knew. The letters also represent schooling and education with the evidence of young girls writing about school and the events following the same. For example, Clayton writes about her school experience to her aunt, while Alaska talks of her schooling. The issues of racism are exposed by the information and the perceptions of the writers towards the same (Whitman and Lowenfels 234).

Not sure if you can write a paper on The Experience of War by Women by yourself? We can help you for only $16.05 $11/page Learn More The period after the war is rife with information about the deaths and whereabouts of the families with the women sharing the same to their relatives. For example, the diary of Emerson Nancy reveals the deaths of the people she knew and the expression of frustration, loss and bitterness (Ayers and Rubin 98).

Summary The experiences of the women provide a rich history of the Civil War through the issues they went through and witnessed. They experienced the Civil War differently depending on their race, age or status.

However, the nature of women is similar in the aspects of their attitudes towards religion, love and devotion to their families, struggles and the desire for peace in the country, the frustrations and losses experienced in the war and their attitudes towards the war. The analysis of the women opens the opportunity for understanding the modern times with the perceptions of society towards the role of women.

Works Cited Ayers, Edward. The Valley of the Shadow, 2010. Web. .

Ayers, Edward, and Anne Rubin. The Valley of the Shadow: Two Communities in the American Civil War – The Eve of War. New York: W.W. Norton Company, 2000.

Whitman, Walt, and Walter Lowenfels. Civil War. Boston: Knopf Publications, 1961.


Current Issues in Human Resource Essay best college essay help: best college essay help

Table of Contents Introduction

BP’s Human Resource department strategies

Employee development

Employee’s relations and grievance handling



Importance of HRM practices to organizations



Introduction British Petroleum (BP), headquartered in St. James’s, City of Westminster, London, is ranked number three among the largest energy companies in the world. Founded in 1909 as the Anglo-Persian Oil Company, the company has grown to be a multinational oil company and it is listed in the London Stock Exchange (British Petroleum, 2010, para. 1). Since it is the largest corporation in the United Kingdom, it forms part of the FTSE 100 index.

In 1998, the company came out of a partnership with its American-based counterpart, Amoco, and it has now established business operations across six continents. The core activities of the company are “exploration and production are exploration and production of crude oil and natural gas; refining, marketing, supply and transportation; and manufacturing and marketing of petrochemicals” (BP, 2010, para. 1). This paper analyzes the current issues in the company’s HR department.

The Human Resource Department is endowed with the task of assisting the organization it is representing in attaining its goals and meeting the needs of its workers. This department is the hub of the company acting as a liaison between all the parties concerned with the aim of improving the performance of the organization.

The efforts of the HR Department are increasingly being recognized as an essential element in organizational success; therefore, a major focus of the department’s interventions is an effort to influence the behavior of the employees. It is important to note that providing the workforce with the necessary expertise and behaviour is able to make an organization to realize its objectives. Therefore, the HR Department plays a pivotal role in influencing the behaviour of the employees in an organization.

BP’s Human Resource department strategies BP’s HR department has implemented a number of strategies aimed at encouraging positive employee behaviour. The Board of Directors, who makes important decisions that affect the running of the activities of the international corporation, manages the company.

The company’s mission statement reads, “In all our activities we seek to display some unchanging, fundamental qualities – integrity, honest dealing, treating everyone with respect and dignity, striving for mutual advantage and contributing to human progress.” While its vision statement reads, “to be the world leader in transportation products and related services” (Man on a Mission, 2005).

In a traditional organization model, a hierarchical structure is usually observed. In this case, a president or executive is usually regarded as the top most official followed by vice presidents or the position of senior managers. After this, different levels of management follow. Most of the employees are usually found at the bottom of the hierarchy and jobs are grouped by function into various departments (Ansoff, 1965).

Get your 100% original paper on any topic done in as little as 3 hours Learn More Before major transformations were done, this was the case at BP. The company was categorized into various autonomous automakers, which functioned separately and competed with one another. However, the rivalry and absence of centralization within the company proved to be an expensive affair for the company.

Therefore, as a major HR strategy, BP adopted the transformed organizational model, which is centralized and cohesive than the traditional model. Regardless of its size or complexity, the company has been able to arrange its diverse workforce coming from different parts of the world to ensure that its operations are run in a streamlined manner.

All the company’s employees are now working towards a common goal and running the company has been more cost effective. In its transformed structure, BP lacks many different departments. Most of the company’s departments are performing the same tasks with related requirements. Thus, this centralized organizational structure makes more sense than the traditional one.

The adoption of the transformed organizational model has made BP to have centralized staff functions. The change that was carried out radically changed its diverse workforce, including its management, since they had to learn central set of skills.

For instance, before the adoption of the transformed model, the different regions in the company were using different computer software for carrying out their operations. This resulted in miscommunication between its different departments in the regions. The diverse workforce at BP was to be taught the basics of a central software program which resulted in easier inter-corporation communication.

The large undertaking also made the company’s production team to centralize their operations and learn from one another’s methods of design and engineering, which has resulted in a more productive and easier communication among them. Currently, the diverse workforce at BP communicates and embraces teamwork when working. They no longer work as individuals in completing a particular piece of the puzzle.

The transformed organizational model enabled the British company to merge its different brand operations. The traditional model made various operations in the automotive company to be redundant. This led to the wastage of resources and time. This is because its employees were duplicating work that had been already performed by another of the company’s different brands. The traditional model plagued the operations at the company for years.

We will write a custom Essay on Current Issues in Human Resource specifically for you! Get your first paper with 15% OFF Learn More The transformed organizational model adopted by the HR Department has made the employees of GM to work on the same page. All of them are working towards realizing the same objective of preserving the core competence of the company of innovation.

Because of this initiative, the turnover of the company has dramatically increased in recent years. Its dominant position in the energy industry is largely attributed to the innovative culture that it has embraced in its transformed organizational model. Focus on innovation has also made the company to re-assess the market that it has been striving to approach. For a long time, the company had embraced a traditional outlook for energy production.

However, with the changing tastes and preferences of its customers, BP has taken a step back to examine critically its position in the market. To maintain this innovative culture, all the heads of the regional operations hold frequent meetings to assess the progress of the company. Global offices usually attend these meetings via phone; therefore, the CEO is able to monitor the progress of the company.

Employee development The transformed organizational model ensures that employee development within the company is encouraged. At BP, the management ensures that the workers are doing a commendable work. Achievement of this is by making the workers realize that their input in the organization is important, not just to be salaried at the end of the month.

The quality of the work usually disintegrates when employees fail to recognize the value of their input in the organization. At BP, the workers are encouraged that the place of work forms their second home and that they add value to the success of the organization. Individuals most of the time react better to a surrounding where their emotional well-being is properly taken care of. That is why the company’s HR department usually gives rewards to the most motivated employees to act as an encouragement to them.

In BP’s business environment, managers engage in employee development by motivating the workers, first by example. The managers or the supervisors of its various departments are often self-motivating. When an individual has the capability of being self-motivating, it becomes uncomplicated to pass this trait to others (Banfield


Richard Sennett’s account of the ‘new capitalism’ in relation to current organizations Essay essay help site:edu

There have been many economic systems in the history of the world, all formed out of various ideologies but the most prevalent one has been capitalism. Capitalism is a system whereby the means of production are in the hands of private owners and its main aim is making profits and more profits. Supply, demand, price, distribution, and investments decisions are determined by a liberated market and governments have little or no authority over the market.

The revenues from the entities are mainly for the owners and little is used to pay wages to workers. However, there is a new economic system that is developing in the world known as the new capitalism. New capitalism is a sociological phenomenon that has to do with the new economy effect on the human relationships. Sennett describes a scenario whereby corporations have changed from the bureaucracy organizations described by Weber (2006, p. 203).

Organizations today are not centered, they are unstable and diffuse; unlike the former pyramid-like corporate structures whereby people would know their status and therefore they could plan for the future because there were assured long-term stability, benefits, social capital, and interpersonal trust. Employees have to now prove themselves as valuable assets to the entity for them to secure their future by showing their potentiality rather than specialty and experience.

People demand services rather than goods. Capital, labor potential and innovations are the driving forces for the economic development. The system is generally characterized by: Globalization and automation, blue-collar jobs, unionized work, reduced manual work and an increase in value of professional workers.

The system thrives on economics, information architecture, cybernetics, game theory and information theory among other sciences and technologies. The ideology has been mainly developed by a sociologist Richard Sennett and a professor at the London School of Economics. He is very popular for his contribution and study of social relationships in cities, and the effects of urbanization on individuals in the modern world among other ideologies such as the liquid society.

New capitalism has led to the formation of a very liquid society due to the rapid changes in technology and society. People’s life’s now change at the same rate: nomadism has become a routine in all aspects of the modern man: people change their lives like a tourists, change places, jobs, spouses, values and sometimes political or sexual orientation (Sennett 2006, 203).

Modernity has evolved from solid to liquid creating unexpected situations for man; therefore making individuals face many new challenges that have not been there before. Institutions do not mature and solidify so a create foundation for human activities; they break before that happens hence man is prompted to find other ways to organize life.

Get your 100% original paper on any topic done in as little as 3 hours Learn More An individual must be prepared before engaging in any activity by analyzing its gains and losses first. The global economy has also shifted from being industrial to service oriented enterprise. Socially the modernity is characterized by movements fighting for civil rights and equality in the female gender and also multi-culturalism.

Sennett (1998, p. 221) argues that “the former political sphere was comprised of numerous arenas and possibilities of citizenship and political action concerning various forms of struggle against oppression or alienation (in collectives defined by sex or ethnicity) while the modernist political arena remains restricted to class struggle.”

Organizations in the private sector the social-welfare programs in collaboration with the government and agree to and execute general wage levels and also ensure the administration’s spends across the economy in favor of workers so as to avoid strikes and labor unrest.

The above explanations of new capitalism are evident in our societies therefore the changes are really happening. Recently the ANC banking group of Australia CEO gave a report citing that the banking sector globally is facing huge risks and uncertainties hence making operations to be very expensive.

This depicts the new capitalism type of organizations that operate with no stability and hence cannot also offer their employees reliable benefits because the entities themselves can collapse anytime. He said that the sector and specifically the bank need to concentrate on productivity and new innovations so as to stay relevant in the market; therefore changes have to be implemented.

New capitalism, according Sennet (1998, p. 87), is all about innovations and competition to stay relevant. He also said that the bank is intending to expand more globally and also engage in investment strategies worldwide hence the bank will be responding to the new capitalism requirements of globalization for the sake of its shareholders.

In another article the Labor Party in Australia is advocating for the increase in the SG (the compulsory contribution paid into a worker’s super account by their employer) from 9 per cent of gross pay to 12 per cent by 2019 (Fraser 2010, np). This will enable the employees to accumulate substantial savings that will guarantee them a good retirement.

We will write a custom Essay on Richard Sennett’s account of the ‘new capitalism’ in relation to current organizations specifically for you! Get your first paper with 15% OFF Learn More This is an example of new capitalism ideologies where governments make policies that protect citizens from their employer’s meanness so that they can secure themselves a good future and also boosts the welfare of the entire country. Companies are also buying other organizations leading to mergers a phenomena that characterizes new capitalism ideologies.BHP Billitons a mining company in Australia ha s made a bid to the Potash Corp. of Saskatchewan Inc that manufactures potassium for farm use.

BHP wants to expand the company and make it a worldwide business because it has the potential since the commodity is essential the globally. This again is a globalization strategy; companies are seeking more revenues worldwide for Potash that is another reason as to why organizations today cannot be considered stable because they can undergo both management and economic changes anytime.

Some people consider BHP’s move a risk, analysts have cited that the purchase of Potash by it will lower its credit ratings. However, the management says “that company would not be facing a steep downgrade, because Potash Corporation would increase its geographic diversity and has solid medium and long-term prospects” (Bain 2010, np).

This is a display of uncertainty in decisions being made by organizations in the new economy. Some are risky ventures but they choose to continue in the hope that the venture will be successful and will therefore keep the entity relevant in the market. The prime media group has also been doing well, advertising spending has doubled and especially no w that there are election campaigns. “The group plans to pick up Seven Group Holdings Ltd’s newest digital channel, 7mate, due to launch on September 25” (Smith 2010, np).

Westfield chains of stores have also been doing well in their business and the director says the market is now not volatile but there are still uncertainties in the business’s environment. He says the stores have survived the recession and are now trying venture into new strategies so as to build a strong base for economic development.

However not all business in Australia are doing well the Direct Factory Outlets (DFO) retail chain has evaded receivership after its owners the Developer Austexx, made agreements with banks from which the chain has their loans. The banks have agreed to extend the loans for the chain for it to recover. The management has mentioned that the crisis has been due to bad decisions about expansion of the chain. Another company under crisis is the Downer EDI, an engineering company whose profits have declined by 90% from last year, s.

The company has blamed the global recession for this saying that it led to loss of investors both private and public. The company has also admitted to quality issues of their trains and also it says that it has not been able to meet deadlines of the requisitions made by customers. The management has said that the company is making changes both operational and organizational so as to improve its services and performance.

The Australian timber company Gunn’s is also in crisis, it is trying to get out of the crisis by selling some of its non-core assets. Recently it has sold the Tasmanian pulp mill and its Tamar Ridge winery to enable reorganization by downsizing. The management says that it has “a lot of work to do over the coming 12 months to continue to develop our asset base and the next stage of development which will be the closure of the pulp mill project” (Griffiths 2010, np)

Not sure if you can write a paper on Richard Sennett’s account of the ‘new capitalism’ in relation to current organizations by yourself? We can help you for only $16.05 $11/page Learn More Sennett portrays the new capitalism as short-termism because it concentrates on insists on flexibility and the relocation of workers from on job to another. This means that there is no need for people to specialize in a particular field all they need is the potential and skill because the economy is moving very fast and so is employers interests. Workers should therefore not dwell on past experience to deliver services any more instead they should be eager to learn the new task.

Sennett points out that “most people need a sustaining life narrative; take pride in being good at something specific; and value the experiences they accrue, and the new capitalism is a source of misery for many people” (2006, p. 256). The new capitalism is as a result of various forces put together hence generating the changes. The first was the change of authority from the management to the shareholders; and the investors are out to make quick profits not long-term gains.

The concept of quick money is not new to the globe but capital combined with pressure for profits is the reason for the changes. The current era views stability as a weak point and a disadvantage; the favored option is innovation, new opportunities and total enterprise. Development of new information technologies is also another major force that has mainly created changes in the way that managed.

Communication and transport is now very fast than before; managers can send orders electronically and expect results at the same speed. This speed is actually not good for business because very many bad decisions are made due to speed and they end up working against the entity.

The casualisation of labor and the formation of unions have made it more difficult to get labor and to manage it too hence organizations ought to be careful when hiring, managing and firing because strikes can be very ruinous for their operations both in reputation and production (Hyam and Janda 2010, np)

The above core changes and their reasons are very visible in the Australians organizations mentioned earlier, they are all geared towards quick profits through investors capital.

The organizations drop enterprises that are not making profits and change to develop the viable ventures, the ones that are doing well keep looking for new innovations so as to maintain their positions. All of these changes also involve the employees hence the need for potential rather than specialty in a particular field because the organizations will be requiring different kind of labor at different times.

The changes could be good for revenues but still they got their weaknesses that they bring in an organization. Sennett argues, “there are three deficits that follow on from the structural changes; low institutional loyalty, the loss of informal channels of trust among employees and the weakening of institutional knowledge” (1998, p. 102). The New capitalism therefore has its advantages and disadvantages but one thing that is obvious is that it is overtaking capitalism worldwide.

References Bain, D 2010, ‘BHP ratings under threat in Potash bid’, ABCNews. Web.

Fraser, A 2010, ‘Retail softness dries up Billabong sales’, The Australian. Web.

Griffiths, M 2010, ‘Greens play down chances of pulp mill deal’, ABCNews. Web.

Hyam, R


Social Media: How has it changed marketing and the thought process of society essay help online: essay help online

Purpose: The purpose of the annotated bibliography is to summarize the sources that you have gathered to support your research proposal project. These summaries help you to think about the complex arguments presented in your sources.Descriiption: In this assignment, you will create an annotated bibliography consisting of seven sources. Each entry will consist of a reference list citation, a summary of the source’s information, and a one-sentence assessment. Each annotation should be between 150 to 200 words. If an entry is shorter than 150 words.


The value and benefit of training employees Essay custom essay help: custom essay help

Table of Contents Introduction

Value and benefit to the employer

Value and benefit to employees

Value and benefit to customer


Referencing List

Introduction Training of the staff is of great value and benefits to all stakeholders involved in day to day realization of the of the company’s goals. In this case the owner, the staff and the customers stands an equal benefit if the continuous training programs are in place.

The employees should be equipped with ongoing training throughout their work lives so that they remain relevant and competitive in their lines of duty. It is a true fact that getting the right professional by a mere exercise of recruitment is not an easy task since various organizations are unique in the ways they carry out their duties.

Thus, this implies that the only convenient way to get the right personnel in a given organization is by training their workforce which is equal to the challenges of a given firm. The misconception that training only benefits the employees is misplaced and unfortunate. This is because training creates an atmosphere of professionalism which is very critical in the success of any given business.

Thus, the training programs should be highly valued in any given organization because they play a key role in determining the destiny of an organization (McNamara, 2008, p. 1). In this case we are going to look at the value and benefits of subjecting the employees to training programs. This benefits and values will be addressed on various stakeholders such as the owner, employees and finally the customers.

Value and benefit to the employer The value and benefit of undertaking the training programs to the workforce is very realistic on the side of the employer. Even though some employers in small scale business may argue that it is uneconomical to fund training programs, the consequences of failure to train are too severe. The value and benefit of employees training to the employer are evident in various ways.

Firstly, the employees training programs lowers the costs incurred on hiring new staff. Under the training programs the firm can get potential candidates who may not have some skills but who are trainable to perform various tasks. Thus, the training culture implemented by the business helps the management spare the time which could have been wasted in looking for the ideal person to recruit (Sigma, 2010, p. 1).

This is because getting the right person is a bit challenging to the employees and thus training their workers is more convenient. Secondly, the turnover of the staff is highly reduced by action of training the employees. When the employees are given a chance to gain and develop new skills, they become happy people because of the feeling of being adequately informed about their tasks.

Get your 100% original paper on any topic done in as little as 3 hours Learn More This reduces greatly their likelihood of desiring to resign and leave the firm and this enables the firm to retain great talents in their staffing. Thirdly, the claims from the customers against poor services drastically reduce due to appropriate training given to the employees. This is because the staff takes great pride in its daily undertakings due to confidence gained in the course of training (Jacouwski, 2010, p. 1).

Thus, the customers are happy with the service delivery of the employees and hence the success of entire firm since the customers will be retained. Finally, the employer will be required to undertake minimal supervision to the staff. This is because the employees are well informed about their duties and they are in a position to perform their duties independently without supervision from their boss.

Value and benefit to employees The staff also gets great value and benefit from the training programs availed to them by their employer. Firstly, the mere act of the employer to give the staff an opportunity to gain knowledge and new skills, makes the employees feel appreciated and highly regarded. This fact enhances job satisfaction amongst the employees. As a result, the employees get highly involved in the affairs of the business and their loyalty towards the employer and the business at large is tightened.

The productivity of the firm also increases due to the fact the employees are giving their best to the business. Secondly, the employees are awarded certificates after undertaking the training programs (Kunkel, 2005, p. 1). The employees gain pride after attaining this certificates. Also the employees are better placed in seeking greener pastures since in all interviews the documentary evidence is highly regarded. This makes the employees have a feeling of being taken care of in terms of the career advancement.

Thirdly, the employees are not in mood of leaving a given firm because their needs are well taken care of by the training programs. Thus this ensures job stability of the employees since they are very loyal to the employer and the business. Also it is evident that after effective training the employees become happy and more satisfied with their jobs. This greatly reduces the likelihood of employees leaving or resigning their duties.

Finally, the employees gains new skills which enable them to be in a position to handle various responsibilities in their work place. Also the new skills acquire makes the staff perform their work effectively (Jacouwski, 2010, p. 1). The training programs enables the employees to be efficient and accurate a fact which highly motivates them. This leads to high productivity of the staff and thus the firm at large.

Value and benefit to customer Training of the employees is of critical value and benefit to the existing and potential customers of the firm. First, the consistent excellent service delivery by well trained staff is highly regarded by the customers. This is because the firm is in a position to retain well talented staff for a very long period of time.

We will write a custom Essay on The value and benefit of training employees specifically for you! Get your first paper with 15% OFF Learn More The retained staff is able to identify existing and new customers and ensure that customers are always better served every time they show up (Reh, 2002, p. 1). This makes the firm to be in a position to retain existing customers for a long time and also establish new ones. Secondly, the customers are in a position to enjoy service delivery which is professional. In this case the employees are train on how to explain some services to customers and also listening to the customers issues.

This makes the customer have a lot of trust to the employees and the entire firm. Finally, the customers are always pleased with fast and efficient service delivery offered by the trained employees (Kunkel, 2005, p. 1). This is as a result of self confidence developed by the staff out of new skills acquired during training.

Conclusion It is very evident from the above that training instills some virtues such as listing, communication and being an educator to the employees. These virtues are very critical to the effective service delivery in any given firm. The training programs for employees are usually a big asset in the firm and should at no given time be seen as liabilities. Here we have looked at the value and benefit of training employees to the employer, employees and to the customers.

Referencing List Jacouwski, T. (2010). The benefits of employee development. Web.

Kunkel, D. (2005). Train for success. Web.

McNamara, C. (2008). Employee training and development: reasons and benefit. Web.

Reh, F. (2002). Cross training employees. Web.

Sigma, S. (2010). The benefits of employee development. Web.

Not sure if you can write a paper on The value and benefit of training employees by yourself? We can help you for only $16.05 $11/page Learn More


Please use the links I have provided to answer the following questions below in the paper. This class is college essay help

Please use the links I have provided to answer the following questions below in the paper. This class is about Urban economics.

Look at the 2020 census data on cities and metro areas. Compare Philadelphia with other large cities. And look for YOUR home or favorite city, too.

1. Compare population growth rates for 2010-2020. Can you identify any common characteristics of the fastest growing cities?

2. Which cities have the highest population density? What characteristics do they have in common?

3. Look at the list of the 10 largest cities in the US in 1900 (note—before the automobile and air-conditioning!), and compare to today. Identify three things that you find interesting about that 1900 list when compared to 2020, and comment on them —what do you think happened?

4. Come up with 5 topics that you can discuss about Houston, Texas urban life and write a paper about.



The Concept of Androgyny and Its Benefits in the Society Report (Assessment) college essay help near me: college essay help near me

Introduction Social psychology is the study of the influence of the genuine, obscure, and the anticipated presence of an individual on the emotions, contemplations, and actions of another. This essay highlights the concept of androgyny and its benefits in the society, and describes situations where an androgynous individual might be suited than either a masculine or feminine individual.

The term Androgyny is derived from two Greek terms, Andras (man) and Gyne (woman). Therefore, an Androgynous individual is endowed with the female and male characteristic traits. Being an Androgyne in today’s society is difficult because one is viewed as an outcast.

If people had a better understanding of what androgyny really is, they might not be so quick to judge. An androgyne is a person who exhibits traits, which are both masculine and feminine. These traits could be either physical or mental or even both. The society should be blamed for assuming that the male and female groups are the only genders.

Some of these beliefs are attributed to the influence of the western culture, which disregards the existence of Androgynous individuals in the society. However, in other cultures, the situation is a little different. Gender is not a choice to be made because it is part of what and who individuals are in various societies. Therefore, there is the need to accept the existence of more than two genders in the society and live with that fact in mind.

Society would be functional and better if more people were androgynous rather than being either masculine or feminine because they have a different perspective towards life. They are able to see things from both male and female perspectives. This benefits the society in the sense that they can perform duties from both sides, and this helps to save labor, time that the society cannot afford mainly because their characteristic traits have no gender value (Bem 114).

There are no specific situations where an androgynous individual might be better suited than either a masculine or a feminine individual (Bem 115). Bern (115) notes that a person has to be either feminine or masculine but not both. It all depends on the situational appropriateness of various behaviors. Individuals are limited in the range of behaviors available to them as they move from one situation to another.

The Bern Sex Inventory theory distinguishes the sex typed person as someone who has internalized society’s sex typed standards of desirable behavior for men and women and these characteristics were selected as masculine or feminine based on sex typed social desirability. Masculine males are thus good in situations that call for instrumental orientation focusing on getting the job done.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Since the BSRI was designed to measure the extent to which a person divorces himself from those characteristics that might be considered appropriate for the opposite sex, masculinity and femininity scales were used to determine situations that someone is only capable of masculine behaviors.

A personality characteristic qualified as masculine if both males and females in both samples independently judged it. The masculine sex role represented rejection of female attributes and it is here that masculine behaviors are more appropriate (Bem 116).

Feminine females are good in settings where concern for the feelings of others is important. Similarly, a personality characteristic qualified as feminine if both males and females judged it to be significantly more desirable for a woman than for a man.

Feminine behaviors were appropriate when the females rejected men attributes. Females are known to be more expressive and are more concerned with the welfare of others. In such situations where the community is involved, they tend to be part of it. Females are more concerned with the society as a whole because they believe that it is within their reach (Bem 116).

Some images that are shown by the media can make some individuals to appreciate what they see rather than what is real. Research studies indicate that when an individual is obsessed with the attractive images, there is the possibility that one will loose the psychological attachment with others in the society.

This is because one tends to think that there is a variety of people out there and this makes one to lack the appreciation of what one has and desire what is attractive in other people. In the case of men, exhibiting visions of beautiful women, this can make them to think that their partners are less physically attractive and this can lead to divorce and separation. The images can make people to imagine that there are numerous attractive people in the world apart from those near them (Levine 157).

A pool of alternatives gives the perception that one cannot settle when there are great people out there. Even when it is well known that the women on magazines cover are supermodels, some people still adore them in the sense that they will end up dressing like them. This is one way of not appreciating who one really is and what one really has but instead desire to be like others in the world of dreams.

We will write a custom Assessment on The Concept of Androgyny and Its Benefits in the Society specifically for you! Get your first paper with 15% OFF Learn More The ultimate implication of the influence of the media on different individuals is that it destabilizes marriage besides making many young men to stay unmarried for long. They prefer staying single blaming the media of their infatuation with the young and beautiful images it displays everywhere. A research carried out by Kanazawa found out that most divorce cases happen because one or the other spouse is dissatisfied with their mate (Levine 159).

Conclusion In conclusion, androgynous individuals should be accepted in the society since they are also human beings and the only difference is their characteristic traits. Whether one is gay, transsexual or Androgynous, it is imperative that the society accords them the freedom they deserve whenever and wherever.

Works Cited Bem, Sandra L. The Measurement of Psychological Androgyny. Journal of Consulting and Clinical Psychology, 42(1974): 155-62.

Levine, Michael. Why I Hate Beauty. Psychology Today. July 2001. 19 August, 2010 .


Ethics in Design Essay scholarship essay help

Basically, ethics can be defined as the branch of philosophy that deals with the moral principles of a person with respect to the appropriateness and wrongness of particular measures and to the goodness and badness of the intentions and ends of such measures. These rules of conduct are usually acknowledged in respect to a particular class, group, culture, organization or profession.

Every profession as well as organization usually has its own fixed ethical principles which are typically in regard to the mode of operation, the effects of the products or services offered and in the association with clients and stakeholders. Ethics in the workplace of any profession helps in ensuring that a strong moral compass is maintained when there is conflict and confusion in times of crisis.[1]

As in other professions, maintenance of professional ethics is required in the design profession. Professional ethics are referred to as the ethical issues that usually come up because of the proficient knowledge that the professional have achieved and the ways in which this knowledge should be administered during the provision of the specific service to consumers.

Since the professional has obtained more superior instruction in a specific field as compared to the average people, he/she is competent in making and operating on informed information and thus is seen to carry extra moral responsibilities.[2]

A person with this kind of added and superior knowledge is more often than not, accorded more authority and power and the clients often place their confidence on the professional with the belief that the services provided to them will either be of assistance to them or bring profits.

It is therefore relatively possible for a professional to misuse the authority he/she has and take advantage of the clients’ lack of understanding. To avert such client exploitation as well as safeguard the integrity of the profession, there are codes of practice, which all specialists must follow, enforced in nearly all professions.[3]

Generally, there are fundamental principles which constitute the basic make up of a principal. The first principle in the ethical practices of design is founded on the client’s needs and states that any and every action should be first and foremost, client centered. Every designer should make sure that their practice places the customer’s interests before their own.

Get your 100% original paper on any topic done in as little as 3 hours Learn More This means that a professional designer should adjust to the client’s standards in terms of business and design but staying within the confines of professional responsibility and the context of the professional duty. In relation to this, a designer is expected to avoid working simultaneously on assignments that are bound to create a conflict of interest without the consent of the clients concerned. The only exemption is in the case where there is a principle in that trade for a designer to work at the same time for several competitors.[4]

Another basic principle is founded on equality and diversity. Every professional, while practicing should ensure that he/she is promoting as well as demonstrating a commitment to equality and diversity. A designer should ensure that he/she is maximizing the life chances of all the service or products consumers.[5]

Therefore a designer should not in any chance, refuse to offer services to a client based on any kind of discrimination of race, tribe, gender, nationality, religion or social and educational status. Conversely, a professional designer should be underpinned by an obligation to encourage diversity and equal opportunity for all people and wherever there is an opportunity, to rectify the impact of educational and social drawbacks.[6]

Impartiality is another elementary principle in ethical practices of most professionals including in design. This principle states that a professional, designer or otherwise, must make sure that the delivery of any information, recommendation or guidance services should be duly unbiased. In order to attain this therefore, a designer is expected to make clear anything that limits or creates a barrier to their professional knowledge or other things that are in the framework in which they function that may lead to bias or favoritism.

A designer should give a client full and sufficient information about the range of options that are available so that the client has a chance to make a definite and knowledgeable decision. Any design organization should also make its stance on impartiality clear while creating its code of ethics so as to avoid any misconceptions, as well as indicate any constrictions that may limit the variety of options they put before service users.[7]

In addition, there is the principle of confidentiality which is paramount in any codes of ethics of any profession. In this case, the client’s confidentiality is put at the forefront and should be treated essentially with respect. A design professional should make a clear commitment of their intent on confidentiality and should inform their clients at the earliest time possible on anything that may cause limitation to confidentiality.

herefore, every designer is expected to treat any work pertaining to a client with confidentiality and should avoid divulging any of the information in any manner. In this case, that would include the work that is presently in progress preceding the completion of a project as well as any knowledge of the intentions of a client, and details in relation to the work. A professional designer should also make sure that other staff members act accordingly and uphold discretion in their work.

We will write a custom Essay on Ethics in Design specifically for you! Get your first paper with 15% OFF Learn More It should also be made apparent to everyone in the personnel staff that the delivery of a service should be done with respect for the privacy of the client and disclosing any information should only be done with informed consent with the exception of situations that create serious risk to the welfare of the individual or other people involved.[8]

However, even with these basic principles put in place, there is a need to instill them in the minds of the professionals and staff members in a working environment. Clearly outlining the principles does not necessary guarantee that the employees will follow them as required and thus the need for an ethics implementation program.

Presence of an implementation program ensures that the involved members are inspired to put the ethical principles into use and generally reflects on the professions integrity, character and beliefs. First and foremost, it is important to make sure that the principal body appointed to create the code of ethics has a genuine commitment to the ethics initiative and is willing to devote enough financial resources in the development and maintenance of the program.[9]

This way, there will be no slacking in its implementation and progression due to lack of resources. It is also important to assign a single senior supervisor to concentrate only on the implementation of this program. He should be able to visit all organizations whose work entails design and revise and record on the implementation of the code of ethics. He should then keep records, do follow ups and most importantly report directly to the chairman of the program board on the day-to-day aspects of the program.[10]

An independent assessment of the current ethical climate in the profession should also be done through interviews, focus groups and anonymous written surveys. This will make it possible to compare the existing codes to those of the up to date and well working programs used in other professions and accordingly make alterations where needed. It would also be encouraging to professionals to create an open ended helpline in which designers can seek for guidance and direction in relation to the ethics principles.

This should also include a reporting system whereby individuals can present ethical concerns or violation reports. Publicizing the ethics program throughout the profession and encouraging organizations to adopt it would go a long way in its implementation. In addition, the ethics program board should make a point of reviewing the agenda and principles at least one or twice a year.[11]

Bibliography Brenner, Steven N, “Ethics Programs and Their Dimensions”. Journal of Business Ethics, 11, no 4 (1992): 391-399.

Dean, Peter J. “Making Codes of Ethics ‘Real’.” Journal of Business Ethics, 11, no 6 (1992): 285-290.

Not sure if you can write a paper on Ethics in Design by yourself? We can help you for only $16.05 $11/page Learn More Ferrell, Fraedrich


Coca-Cola Company Marketing Dynamics Essay best essay help

Introduction The efficacy in the marketing of a company’s products has largely determined the success of large and medium sized companies in terms of brand visibility, sales and the profitability in the medium and long term. In essence, the managers must understand and integrate the principles of marketing in tandem with the dynamics in the external environment if they are to achieve positive results (Pride


The Evolution of the Personal Computer and the Internet Research Paper custom essay help: custom essay help

Table of Contents Personal Computers

Tim Berners-Lee


Usability Engineering

Beating around the Bush


Usability Issues



It can be argued that the preceding century was the beginning of the Information Age. It can be described as such because of two technological breakthroughs – the invention of the personal computer and the Internet. These two technologies combined, brought another milestone when it came to man his desire to improve the way he leverages technology, specifically the ability to communicate long distances.

The telegraph, radio, and television were considered major breakthroughs in this field but no one was prepared for the coming of the personal computers and the Internet. These two technologies combined produced another ground breaking innovation which is the World-Wide-Web and the creation of a web page and a website. The following is a discussion on the evolution of the personal computer and the Internet from its humble beginnings and how the website became a potent application of Information Technology.

Personal Computers It all began with computers and as the name suggests it is a machine that is expected to make computations beyond the capability of humans or at least crunch a great deal of numerical information that requires a high level of consistency and accuracy.

Using this basic definition then the humble scientific calculator can also be described as a basic example of what a computer is all about. But for the purpose of this study a computer is an equipment of considerable size that was used primarily by the government to perform complex tasks. In the early days a typical computer can be as large as the average person’s bedroom. Truly, there is a huge difference comparing it to the desktops and laptops of the 21st century.

From the very beginning only governments can afford these sophisticated machines up until inventors, enthusiasts and entrepreneurs worked together, either as a team or in direct competition with each other to produce what will be known as the personal computer. A computer that does not have to occupy the whole living room but powerful enough to perform computations faster than even the most brilliant mathematician or the most conscientious student.

However, without the creation of the World-Wide-Web and the webpage the computer will continue to be an expensive toy, affordable only for those who have money to spare.

And it would have remained to be so considering that there are still alternative ways to produce that report or assignment, there is always the trusted old typewriter that can be pulled out from storage and with rudimentary skills in typing a student or a professional can still fulfill those requirements. But when people began to access the Internet and use websites, Information Technology took a decisive turn and as historians would love to put it: the world was never the same again.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Tim Berners-Lee Before going any further it is important to understand the difference between the Internet, the World-Wide-Web, a webpage and a website. All of these can be explained succinctly using the following definition:

The World-Wide-Web is an infrastructure of information distributed among thousands of computers across the world and the software by which that information is accessed. The Web relies on underlying networks, especially the Internet, as the vehicle to exchange the information among users. (Dale


“The Storm” by Kate Chopin Essay best college essay help

The story’s backdrop is a storm that was about to pummel a small town. But the meat of the story is contained in the storm within the hearts of two lead characters – a man and a woman. In order to be more specific, it must be made clear that they are both married but not to each other. Calixta was the wife of Bobinot and Alcee was the husband of Clarisse. Calixta and Alcee knew each other a long time ago but as Chopin had pointed out they were now considered strangers after each went their separate ways and with their own families.

But it seems that Calixta and Alcee could not wipe away the memories of those years gone by when both were attracted to each other. And now, when the storm was about to hit, Calixta’s home was about to become like a garden and Alcee will come in like a snake tempting her and she will give in to that temptation but only until the storm is above them, when it is gone so will the storm within.

There are many critics who find no problem in describing what happened within Calixta’s home and how she succumbed to temptation. They focused on the words used by the author and made comments regarding its daring and it was too advanced for her time (Ward, p.89).

Candace Ward, one of those who studied Chopin up close had the same verdict but just like many others she too find it difficult to explain without a shadow of doubt that indeed Calixta will continue with the affair. It is true that she gave in to her desire and invited Alcee in to his heart but it can also be said that it was a fleeting moment.

The author of this short story, Kate Chopin seems to have the same conclusion because at the end of the short piece she wrote that after the passing of the storm everyone was happy. On the other hand this can be interpreted to mean another thing and it is the happiness experienced by two adulterers who happen to make a connection because of the storm.

Thus, this “happiness” has different shades of meaning (Chopin, par.5). It is different from the point of view of Bobinot the husband of Calixta because he was happy that his family is safe. It is also different from the point of view of Alcee because after the storm had passed it has been clear to him that he needed to see Calixta once again and this helps explains his letter to his wife to extend her vacation for a month or so.

Calixta’s happiness is more difficult to analyze. She is happy for her husband and child’s safe return after the storm. She is happy being reacquainted with Alcee. But she could also be happy that the storm has ended so that Alcee could now go away. Now, whether she wanted Alcee back or not is something not easy to determine. One thing is clear; Alcee will try to find another way back to her heart.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Conclusion When the storm clouds gathered and the dark skies warned of imminent danger, people with wisdom tried to stay indoors. But Alcee ventured into the home of his former lover Calixta. And when she unwittingly allowed her to come into her abode she was not fully aware of what can happen next.

Alcee tempted her by holding her close and provided protection when her husband was away. Calixta gave in like Eve who took a bite from the forbidden fruit. But it was Alcee who was ensnared, Calixta seems to forget what happened after the storm and everyone was happy. Alcee on the other hand was happy for another reason for he knew that he has a chance to sneak back into the heart of Calixta.

Works Cited Chopin, Kate. “The Storm.” Accessed from

Ward, Candace. Great Short Stories by American Women. New York: Dover Publications, 1996.


Discrimination, Prejudice and Racism in the United States Essay best essay help: best essay help

1. The society is portrayed as a greatly unjust arena, where someone’s skin color bears his or her credentials. As observed by Dr. King, rampant inequality had infiltrated all spheres of society; furthermore, it targets the minority people of color. They were barred from carrying out specialized jobs, due to the perception that they were unqualified.

A significant majority were of them was hence restricted to service as unskilled workforce. Dr. King employs the analogy of a blank check in reference to broken promises and unfulfilled dreams. He then shares hi vision with the people, where he envisions an equal and just society. This is a society that will allow children all children to associate freely and provide a level playing ground for all, regardless of their heritage (Berry, Reynoso, Cruz


Emerging Issues in Tourism Analytical Essay writing essay help: writing essay help

Introduction Background of the study

The tourism industry is one of the largest and most dynamic industries in the world that drives the economies of many countries. Generally, the industry has largest economic output compared to the agricultural, forestry, fishing, mining, and the communication industries.

In this regard, it has the highest growth rates and relatively high volumes of foreign currency. It has also recorded growth in terms of fresh administration and enlightening experiences in the last few decades. All these changes have made the industry to contribute positively to the economic, cultural and social development of many countries.

This has been mostly experienced in western countries such as Austria, France, and Switzerland. Recent studies indicate that, the industry contributes to about 10% of the world’s revenue, besides employing one out of ten workers in the world (Dwyer et al. 2003, p. 1). Despite many countries tending to consider the positive aspects of the industry, many studies indicate that it has both positive and negative effects on the economy, society, culture and the environment.

The tourism industry has a range of economic effects. It has both primary and secondary benefits on many sectors. The primary effects of tourism are felt by the restaurants, lodgings, the retail trade, and the transportation sectors. On the other hand, the secondary effects affect the employment rates, incomes, and sales in many economic sectors of a country.

For instance, in the 2000/01 tourism economic impact analysis in Australia, it is indicated that the industry created $ 23.3 billion in revenues for the New South Wales State. Of the total incomes, $ 6.4 billion were from the international visitors. In the same state, the industry employs about 5.3% of workers, besides being larger than the agricultural, electricity, Government Administration, and recreational industries among many more (Dwyer et al. 2003, p. 1).

Generally, the industry leads to changes in prices, the quality and quantities of goods and services, and property taxes among other taxes. On the other hand, the negative economic effects of tourism are also numerous. Due to the economic interdependencies created by the industry, it influences the economic costs of the local communities in terms of tourism infrastructure, tourism businesses, congestion, and the increased taxes meant to generate more revenue for planning, growth and development of tourism.

As with the economic activities, the tourism industry exerts many cultural effects on many communities. The cultural benefits of tourism are dependent on the native communities because their perception of tourism development will impact the way a community values and sustain its cultural activities or otherwise (Dwyer et al. 2003, p. 3).

Get your 100% original paper on any topic done in as little as 3 hours Learn More Tourism development should encourage the development of the community’s existing characteristics instead of striving to attain standards of other tourism destinations. In this way, the industry contributes to development of a sense of cultural pride when visitors tour the local communities; create an interface for cultural exchange both internationally and locally in addition to creating awareness and generating funds for preservation, conservation and transmission of the local traditions and cultural identity.

On the other hand, tourism can lead to unrestrained, untenable and massed activities that erode the cultural diversity of many communities. These include thrashing of privacy and interruption of the daily lives of the locals, which eventually lead to loss of cultural identities (Honey 2008, p. 23).

Further, tourism can influence the social activities and relations of many communities in different ways. The social benefits of tourism arise from those activities that promote understanding, appreciation, awareness, tolerance, and learning among other activities.

These activities include, promoting self-respect among the locals and visitors, limiting the cultural stereotypes and unconstructive perceptions amongst the two groups, and development of constructive attitudes towards one another, among other activities. However, tourism activities may give rise to many negative outcomes such as distrust, increased tension, and unfriendliness between the visitors and the local communities or between the local communities themselves (Honey 2008, p. 27).

Another relatively important aspect of tourism involves its impact on the environment. This is because the interaction between tourism and the environment can be very complex. The perceived benefits of tourism include construction of aesthetic constructions such as airports, resorts, restaurants, shops, hotels, and other general infrastructure.

On the other hand, tourism can affect the environment negatively when the level of environmental utilization exceeds its ability and sustainability. Therefore, the tourist activities can lead to pollution and depletion of natural resources such as water resources, energy, land, and food resources among others. However, with the emergence of ecotourism, there has been increased awareness on the importance of environmental conservation relative to tourism development (Buckley 2000, p.661).

Sustainable or Eco/nature tourism involves responsible tourist activities in destinations that are easily destroyable, untouched and preserved so as to lower the impact of traditional tourism (Buckley 2000, p. 661). Through Ecotourism, the tourists are educated on the importance of conserving the environment in addition to providing funds for conservation of the local tourist destinations.

We will write a custom Essay on Emerging Issues in Tourism specifically for you! Get your first paper with 15% OFF Learn More This essay critically evaluates the emerging issues in sustainable tourism or eco/nature tourism in Sydney, Australia, which has proven to be one of the top ten most visited tourist destinations. It further looks at the problems facing the development of the tourism industry in addition to giving the most probable solutions to these problems. It also provides recommendations on the most probable ways of curtailing the rising barriers and issues in tourism development.

Sustainable Tourism or Ecotourism in Sydney, Australia Sustainable tourism aims at promoting personal growth and education, local cultures, volunteering, and wilderness explorations through traveling to tourist destinations that are preserved and where the local heritage and cultures are the main focus of tourism development (Buckley 2000, p. 665). In this regard, sustainable tourism leads to reduction of the negative impacts of traditional tourism, conservation, and transmission of the cultural identity of the natives.

The initiatives of this form of tourism are undertaken by a variety of stakeholders notably, the hospitability providers, who are involved in the process of evaluating the ecological and cultural factors related to the tourism industry. In addition, the stakeholders are involved in other activities that are aimed at promoting waste recycling, energy efficiency in most of the tourism-related activities, and re-use of water (Barkin 2002, p. 245).

Further, the industry is centered at creating economic environments that sustain the financial needs of the local communities affected by the tourist activities. Formulation and implementation of the policies of ecotourism are undertaken by professionals from a variety of fields such as marine biology, environmental sciences, historians, wildlife management, archaeology, and oceanography among others.

Furthermore, the ecotourism sector is regarded as one of the most growing sectors within the tourism business making Sydney one of the fast growing green cities in the world. According to a study conducted by the World Tourism Organization (WTO), the ecotourism sector experiences a growth rate of 5% annually thereby, generating about 6% of the world revenues and about 11.4% of the total customer spending (Dwyer et al. 2003, p. 3).

The significance of Sustainable Tourism in Sydney, Australia With the ever-changing and toughening environmental regulations and demands from both the government and the communities, there is the need to move from the conventional forms of tourism to a more sustainable form such as ecotourism.

Besides, there is the need for the tourism industry to provide its consumers with avenues where they can benefit from and discover the innate, chronological, and the artistic attributes of various exceptional destinations. In addition, the industry will need to safeguard the integrity of these unique destinations on top of promoting the economic growth and development of the local communities (Tuohino and Hynonen 2001, p. 21).

Through making such observations, the city council of Sydney and the Australian government has developed programs such as Tourism Australia (TA), Indigenous Tourism Australia (ITA), and Business Events Australia (BEA), which aim at providing guidance and ground-breaking strategies for the sustainable development of ecotourism. Implementation of these programs has made Sydney the first city in Australia to achieve carbon neutrality.

Not sure if you can write a paper on Emerging Issues in Tourism by yourself? We can help you for only $16.05 $11/page Learn More The programs draw professionals from many fields and sectors such as the tourism operators, state and government regulatory agencies, and the associations affiliated to the tourism industry. These professionals have come up with a strategic plan known as Sustainable Sydney 2030, which lays down the principles that should be enacted by the industry players in developing ecotourism, besides attracting huge numbers of foreign and local tourists (Discussion paper 2007, p. 1).

The strategic plan recognizes the uniqueness of the local communities’ connection with the land to be used for tourism development, the history, and culture of the local communities.

Therefore, there is the need to incorporate the city residents in planning for tourism development through involving them in mutual ventures, ownership of projects, and their active involvement in the implementation of policies (Discussion paper 2007, p. 2). This can be achieved through programs that encourage employment, training and involvement of the natives in the management of the tourism development projects.

In the same line, it was imperative that the plan provided avenues whereby the residents could observe promote and preserve their cultural uniqueness and legacy in order to diversify the city’s tourism practices. Through this program, the future of the city residents is brought to the present in that, those affected by the tourist activities are given the opportunity to establish expertise, industry appreciativeness, and industry capacities for future economic development (Discussion paper 2007, p. 4).

Furthermore, the plan is designed to provide equal benefits for the locals relative to visitors and other industry players. These benefits are considered in terms of social interactions meant to promote cross-cultural appreciation, tolerance and enlightenment.

Finally, through incorporation of the city residents, committed partnerships, NGOs, the government agencies, and other stakeholders in the tourism industry, the program is projected to bear numerous benefits, in terms of promoting the welfare of the residents and the city in general. Therefore, it is important that the tourism industry respects and upholds the cultural, land, and environmental attributes of the tourist sites before implementing any plans on tourism development.

Problems facing the Development of Ecotourism in Sydney, Australia Despite that the sector of ecotourism promises a variety of long term cultural, environmental and economic benefits, a number of activities perceived to be problems affect the transformation from conventional tourism to ecotourism. For instance, the city of Sydney and most South Australian cities are facing numerous problems related to development and management of programs aimed at promoting the implementation of ecotourism policies among a host others.

Some of these problems are related to the divergence in perceptions of the whole program (Discussion Paper 2002, p. 1). Many environmentalists are of the idea that ecotourism should involve programs that are nature-oriented, managed sustainably, conservation-based and environmentally sensitive. On the other hand, the government and other industry players are focused at the end product of the implemented policies thereby, making ecotourism equivalent to any other form of tourism such as conventional tourism.

In that respect, ecotourism presents new negative effects relative to conventional tourism thereby slowing its development in many aspects. For instance, ecotourism is one of the fastest growing sectors in the tourism industry projecting a growth rate of about 10-15% per annum in most Australian cities (Discussion Paper 2002, p. 1).

The standards that define this sector include its advocacy for low impact tourist activities, education-oriented, cultural and ecological sensitivity, and the equal distribution of resources between all industry players. Many of these standards are not fulfilled or they are totally ignored in some cases.

Some of the negative effects of ecotourism include the mass displacement of people from their native land without compensation, violation of human rights, and increased environmental degradation associated with the increased number of tourist activities.

A lot of capital and human resource is being wasted in the development of ecotourism, which has shown unsuccessful returns over the years. Additionally, other critics of the program have noted that a lot of public funds are being injected into campaigns meant to derail the general public from the negative outcomes and criticism linked to ecotourism (Wight 2009, p. 3).

Furthermore, ecotourism contributes to a variety of environmental effects directly. In many parts of Sydney and the world where the ecotourism programs have been implemented, the conservation ideals associated to its operations have failed to take effect. Many critics argue that the operations have been more of consumer-based rather than environment-oriented.

They further argue that the conservation claims are meant to encourage further economic gains (Discussion Paper 2002, p.2). Some of the problems cited in this case are those related to the increased number of visitors and activities that demand the expansion of the general infrastructure thereby leading to pollution and degradation of natural resources and population pressures.

The increased number of people also leaves behind large quantities of garbage, besides consuming large quantities of non-renewable energy resources in ferrying the ecotourists to various locations. The ecotourism activities also lead to disturbance of the flora and fauna of tourist sites in that the nature hikes created by the tourists are detrimental to the ecosystem. Therefore, Ecotourism just like conventional tourism leads to depletion of environmental resources, displacement of people, and disruption of cultures.

Furthermore, ecotourism has suffered low city resident’s support and mismanagement in Sydney and many South Australian cities. In a study conducted to measure the level of acceptance for tourism activities in Sydney, many residents felt that tourism development could only be accepted if it was genuine and if it mirrored the local people’s values.

The management of ecotourism is entrusted on the government, which like in any other environment-oriented projects has failed to implement the conservation ideals that are provided by the proponents and policies of ecotourism (Discussion Paper 2002, p. 3).

Solutions to the Problems facing the Development of Sustainable Tourism Since the implementation of ecotourism policies by key industry players have failed to uphold environmental conservation standards, there is the need to create regulatory and accreditation bodies to check the activities of ecotourism companies.

The regulation and accreditation standards should be based on the need to categorize and discriminate companies on the basis of their commitment to sustaining and preserving the environment (Buckley 2000, p. 668). In this respect, the accreditation and regulatory agencies should be committed towards developing procedures that govern the regulatory process.

The bodies need to draw membership from different fields such as the government, travel agencies, airlines, tour guide agencies, and local authorities among others. The criterion for assessment of the company’s conformity with the standards should be based on the environmental management plan in place, the accrued economic benefits for the natives, the extent of community education and training, and the environmental impact created by the company.

Other solutions to the problems identified include provision of guidance and educational programs to ecotourists and the local community at large. This can be achieved through considering the root causes of their activities on the environment such as littering and nature hikes.

Finally, since most of the ecotourism projects are owned and run by large-scale international companies that cause many problems to the locals and the environment, there is the need to encourage development of small-scale, slow growth and local-based corporations to manage ecotourism activities (Barkin 2002, p. 248).

The Suitability of the Proposed Solutions The above mentioned solutions and sustainability programs are suitable for addressing the existing problems. For instance, the accreditation and regulatory bodies will serve to control the level of activities of the global companies owning business interests on the land owned by the locals.

The education and guidance programs will in turn create awareness amongst the ecotourists on the importance of conserving the environments and sites that they visit in order to safeguard the interests of the local communities and the environment at large. Finally, through limitation of the activities of large-scale external or international corporations that engage in environmentally unsustainable activities, the local communities will be given an opportunity to safeguard their environment, besides obtaining benefits of tourism within their locales.

Recommendations Ecotourism, as it can be noted from the above discussions is a crucial program/initiative that can benefit the local communities affected by tourist activities and the nation in general. However, it can lead to detrimental effects on the environment and the local communities if poorly implemented and mismanaged.

Therefore, in order to ensure positive benefits from the development of ecotourism, there is the need to develop and implement policies that work in line with the principles that underlie ecotourism. In line with the principles of ecotourism, it is hereby recommended that:

The importance or the uniqueness of land and other natural resources to the local communities should come first in planning for ecotourism development projects.

Project-planning should encourage the incorporation of the local communities in joint ventures, business ownership, and business management

The local communities should be given the opportunity to establish their skills, industry know-how, and business opportunities relative to the development of ecotourism to allow for their future economic empowerment

The importance of the environment to the natives and the nation should not be overlooked or ignored during the project-planning and implementation stages

Summary and Conclusions The essay has provided an in-depth account of conventional tourism and its impact on the economy, culture, society and the environment. As noted from the above discussions, tourism is one of the fastest growing industries in the world, accounting for most of the world revenues and employment when compared to other sectors such as agriculture, electricity, and mining.

The economic positive impacts of tourism can be divided into primary benefits and secondary benefits. The primary benefits are felt directly by the hotels, restaurants, retail businesses, travel agencies among others. On the other hand, the secondary benefits go to the governments, local authorities, and other regulatory agencies in terms of taxes.

However, tourism can also have negative impacts on the economy through increased taxes and costs that are incurred in developing businesses and general infrastructure to cater for the interests of tourists. The cultural impact of tourism can be both positive and negative in that it affects the culture of the local communities positively through preservation, conservation, and transmission of the cultural identity from one generation to another.

On the other hand, tourism affects culture negatively through activities meant to attain international standards of catering, which erode the local cultural attributes. Further, tourism affects the society both positively and negatively. The positive benefits of tourism on the society include promotion of cross-cultural interactions, tolerance and self-respect amongst the visitors and the natives.

However, tourism can also lead to hostility, aggression and distrust amongst the visitors and the natives. The environmental effects of tourism are numerous in that it contributes to construction of aesthetic general infrastructures, which also contributes to economic gains on one hand or negative effects on the other. The negative effects of tourism on the environment include pollution and degradation of the natural resources among others.

Furthermore, the essay looks at the emerging issues in sustainable tourism or ecotourism in the city of Sydney. Additionally, it looks at the significance of the sustainability of ecotourism in the city. Further discussions provide the barriers/problems that are facing the current development of ecotourism in Sydney and the world in general.

In the same line, the possible solutions to these problems are provided in addition to evaluating their suitability in dealing with the current problems. From the discussions, it can be noted that ecotourism is a fast growing sector in the tourism industry, with the aim of providing aesthetic cultural and environmental features to visitors, while preserving the environment and the cultural identity of the locals, besides giving back to the community the benefits accrued from tourist activities on their land.

Sydney has taken a foot forward in encouraging the sustainability of ecotourism through implementing strategic plans such as the Sustainable Sydney 2030, which is aimed at promoting and protecting local interests in tourism, in addition to ensuring that the greatest benefits obtained from tourist activities go to the city residents.

Reference List Barkin, D. (2002) Ecotourism for sustainable regional development. Current Issues in Tourism, 5(3), 245-253.

Buckley, R. (2000) Research note: a framework for ecotourism. Annals of Tourism Research, 21(3), 661-669.

Dwyer et al. (2003) The New South Wales State tourism satellite account for 2000-01: University of NSW, Australia Website. [online]. Web.

Honey, M. (2008) Ecotourism and sustainable development: who owns paradise? 3rd edition. Washington DC, Island Press.

Indigenous Tourism Australia (2007) National Strategy for Indigenous Tourism 2007 – 2012. [online]. Indigenous Tourism Australia. Available from:

South Australian Tourism Commission Resource Centre (2002) Sustainable tourism development in regional South Australia. [online]. South Australian Tourism Commission. Available from:

Tuohino and Hynonen, A. (2001) Ecotourism-imagery and reality: reflections and Wight, practices in Finnish rural tourism. Nordia Geographical Publications, 30(4), 21-34.

Wright, P. A. (2009) Ecotourism, ethics or eco-sell. Journal of Travel Research, 31(3), 3-9.


Interpersonal and Organisational Negotiation Report (Assessment) essay help site:edu

Interdependence in negotiation The concept of interdependence is unavoidable in everyday life of both human beings and organizations. Organizations depend on each other in the course of their running either economically, socially or politically and this defines the level of their interdependence. Interdependence is an important approach in negotiation as it makes negotiation effective. In the case of negotiation, two parties are in conflict or there is conflict of interest between them.

They have interlocking goals that they may not be able to achieve independently. The nature of interdependence will determine the type and outcome of negotiations which could either be win-win or win lose. For example in the case of bank customer relationship, a customer may be looking for a loan facility in order to buy a building. The bank depends on the customers to earn interest and the customer on the bank to finance the project.

Integrative negotiation Integrative negotiation is a strategy where both parties involved in the negotiation strike a bargain to ensure that they achieve their goals in a win-win solution (Anderson, 2010, 1).

Steps in integrative negotiation

Problem identification and definition. While entering into a negotiation both parties should maximize on identifying the hindrances in an open mind by gathering the necessary information without manipulation to avoid any inconveniences (Howard, 1982, 8). The problem should be well defined on neutral grounds.

Maintaining the problem statement. The problem should not be attached to other linkages that may cause interference in solving the problem and therefore clear guidelines on issues at hand should always be maintained without loosing the focus.

Prioritizing the problem as a goal and find any obstacle attached to it. In defining the problem, any hindrances should be identified and dealt with accordingly.

The other step is to come up with an alternative solution and finally select the appropriate solution from the alternatives. The bank customer relationship is a good example.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Planning for negotiation Planning is very important in negotiation because it will enable the parties involved to be able to organize for meeting and discuss on the issues. Since negotiation is a process, planning on the steps to follow is crucial.

The first step in planning for negotiation strategy is to create a list of wants to address the issue at hand. Then determine the starting point and the conclusion point of your negotiation. The other step is to plan on how to deal with the opposition to every proposal that you make. Then list the benefits you expect from the other party. Finally set the scene where the negotiation is going to take place.

Distributive bargaining Distributive bargaining is opposite of integrative negotiation and parties tries to divide up the disputed interests instead of making the most of it (Howard, 1982, 8). It involves a win lose situation because one party has to lose for the other one to gain or one get less while the other one gains more.

The tactic used is for one party to have more negotiators that the other party so that the other party gives in to defeat. The problem is not discussed on an equal basis but one party outsmarts the other in negotiation. For instance, the government increases taxes in order to improve the economic performance. The tax payers lose while the government at large wins.

Reference List Anderson, J., 2010. The accidental negotiator: how to make win-win work for you all the Time. Available from

Howard, R., 1982. The Art and Science of Negotiation. UK: Harvard University Press.


Hospitality and tourism strategic planning Essay online essay help: online essay help

Introduction A strategy is an action plan that a given organization comes up with to achieve its business goals. This is based so on how different engagements will be linked together to achieve success (Berry, 1995, p. 7). A good strategy helps the organization in achieving unrivalled growth that enhances sales, profitability and market leadership in the long run.

Strategic management is supposed to assist in decision making that will enhance the achievement of long term objectives (Heskett, 1986, p.12). In other words, strategic management is the only way that an organizations goals, missions and visions are specified mostly in programs and projects so that the set objectives are fully achieved. In the course of embarking on strategic management, resources are supposed to be well allocated to help in achieving the set programs and projects.

After programs and projects have been set, there should be a scoreboard that will be used in evaluating if the anticipated targets have been achieved (Kotter, 1982, p.9). Strategic management more so provides the overall direction that an organization should take in a bid to ensure that there is unrivaled success. Those in the management level are supposed to come up with good tactics that will enhance the achievement of the set goals.

This is necessary because a proper framework on how this will be achieved will ultimately be enhanced (Gladwell, 2000, p. 6). It will only be consistent when those actions go in line with what the management expects to get as a result of this process. For a strategic management to be effective and achieve what it was set to, it must follow a process that will enhance this. This is because it is an ongoing process that will have a long term effect on the business and industry as a whole.

Steps Develop strategy ,vision and mission

This is the first step in a strategic management process as there is need to develop a strategy, vision and mission that will give direction on how the whole process will be undertaken. This will ultimately guide and give a roadmap that makes its execution easy (Christensen, 1997, p. 13). The strategy should be in line with the short term and long term objectives. The mission will explain the role that the industry is likely to play in the market. With this in mind it will be easy to achieve the set objectives.

Analyze the internal and external environment

It is important to do an analysis of the environment under which the strategy will be carried out (Hamel, 2002, p. 5). The environment plays an important role in determining if the strategies will be successful as planned. It is vital that both the internal and external environments be looked at to know where to improve on and achieve the set objectives.

In this case, there is need to do a self evaluation so that the internal environment is well understood (Gladwell, 2000, p. 4). To cater for the external environment, competitor analysis should be done to know what to expect. This is also necessary in telling whether the strategies will be successful.

Get your 100% original paper on any topic done in as little as 3 hours Learn More Refine options and choices

Obviously one should have options and in the process make choices in coming up with good strategies in strategic management (Traverso, 2000, p. 15). This is necessary in coming up with the best alternatives that will work in favor of the industry. In refining options, it will be easy to look at the various weaknesses that each option has. After this has been done it will be easy to choose the best amongst the various options.


A plan is necessary in giving a road map that the whole process will undertake. This will provide details on how the set objectives will be achieved (Cokins, 2004, p. 17). The plan will keep the whole process of strategic management organized. This will help in knowing what to do next as the plan stipulates. In the process they will be ahead of time in implementing strategies. This is necessary for success in the long run.


After all this has been done it is necessary to implement what is set out in the plan. It is only through implementation that one can tell if the whole process will be successful. Implementation will be done systematically so that all the steps are carried out as this is necessary for success (Lynch, 2009, p. 17). Proper implementation will lay a good ground for strategic management. In addition, it is only through implementation that the management will be able to know the hurdles that have to be overcome in carrying out strategies.


Evaluation helps in measuring the effectiveness of the strategy that had been put in place. This is in terms of telling if what had been set out was ultimately achieved (Morgen, 2003, p. 17). Proper evaluation can be done by looking at the strengths, weaknesses, opportunities and threats in place. On the other hand, evaluation can be assessed on how suitable the strategy was in achieving its objectives. Feasibility is necessary to tell if the resources were enough in successful implementation of the strategy.

Importance of strategic management in a hospitality business

The hospitality industry needs to have a strategic management process. Strategic planning lies in the value of planning ahead of time so that the industry can perform well. This is because in event that they fail to plan they are planning to fail (Heskett, 1986, p. 9). The industry needs to have a strategic management process for unity, direction and a sense of identity in achieving business goals. Strategic management will help the industry to achieve their organizational goals in an efficient and effective manner.

This is because there is a mission and vision that need to be attained in both the short term and long term. The industry is ultimately continuing to grow and needs direction. With strategic management in place the industry will be able to come up with more complex management structures that are necessary to facilitate its growth and development (Cokins, 2004, p. 13). This can be effectively done with a well laid out plan that has a future outlook.

For the industry to communicate in one voice it needs to have a good strategic management outlook (Christensen, 1997, p. 9). This is necessary in ensuring that the environment that they operate in is favorable to sustain the businesses. The industry is interlinked in many ways and needs to communicate in one voice in a bid to reinforce their position in the market.

We will write a custom Essay on Hospitality and tourism strategic planning specifically for you! Get your first paper with 15% OFF Learn More It is also necessary as it helps in decision making as there will be well laid down avenues for efficiency (Kotter, 1982, p. 7). Decisions that are made will help in reassessment and implementation of changes that will positively transform the industry in a broad perspective. In addition, the management from various players in the industry will have an opportunity of accessing their performance.

Discussion Hospitality firm

Compass group has grown from a small UK firm to be become one of the worlds leading contract caterer. The company has been growing from 1991 when its value was £250 million (Compass group, 2010, p. 2). It was formed in 1987 after a management buyout. Later on, in 1988 the company was able to float its shares on the London stock exchange market. 1992 saw it launch a client-driven driven strategy. This focused on subsidiaries and food service branding.

The company was able to enter into the US market by acquiring canteen vending. In a bid to grow further it acquired SHRM of France. 2005 saw the company yet in another management buyout in European in-flight catering operations (Compass group, 2010, p. 4). Ever since 2005, the company has been increasing its market position by acquiring other firms and engaging in business strategic moves.

It has a mission in ensuring that it delivers superior services in the most appropriate way. This will be done in the interests of customers, shareholders and employees. Through this, the company believes that it will be able to achieve what it wants to be in the industry. Compass has a vision of being a world class provider of contract catering services (Compass group, 2010, p. 3).

In achieving this, the company has laid out good strategies for service provision with an emphasis on results. This is set to give it a good market outlook as a company that cares for its customers as a whole.

Current strategic effort

To become a world class leader in the provision of food and support services the company has some strategic outlook. Currently the firm has a strategic effort in place for sustainability. Its strategic effort is in setting high standards for responsible business practices (Compass group, 2010, p. 12).

This is in terms of business conduct that involves safety, health and environmental practices. The company plans to be a low cost and efficient service provider to give it a good market outlook. In addition, the company seeks to develop the existing expertise and strength in contract food services.

Environmental elements

The company operates in many markets and as a matter of fact is exposed to different business environments. Internally, it has put in place the right management practices to ensure that its employees play an important role in delivering business goals and objectives (Compass group, 2010, p. 5). That is why they value the diversity and individuality that each employee brings in the company.

Not sure if you can write a paper on Hospitality and tourism strategic planning by yourself? We can help you for only $16.05 $11/page Learn More More so, it operates in an environment of trust which has cultivated good management practices in the group. Through proper management of assets entrusted to them by investors, the company has ensured that it generates active rates of returns. By doing this, the company has always received support from investors in all its expansion strategies.

The external environment has played a role in shaping how the company carries out its activities (Compass group, 2010, p. 6). This environment is important in determining the overall success of its global ventures. Compass has respected the legal frameworks (in countries it operates) by abiding to them. Although there have been some legal constraints, it has soberly engaged governments in ensuring that there is a level playing field.

There have been some economic factors that the company has faced in executing its operations (Compass group, 2010, p. 6). Different countries have different rates of economic growth and the company has factored these in its expansion plans. Exchange rates have varied; this has affected its revenues in a broad way. The company has a good conversion mechanism in place for continued sustainability.

Social relations have been well analyzed by contributing positively to the communities that the company operates in (Compass group, 2010, p. 10). In a more definitive role, the company respects traditions and cultures of the countries it operates in. Whenever the company has had conflicts in relation to this, employees have been well guided on the right code of conduct.

Because technology has been changing, the company has ensured that it conforms to be best technological ways of carrying out its business (Compass group, 2010, p. 8). This has been in all perspectives that business should be carried out for efficiency. Technology should be embraced because failure to do so may end up being costly.

The company has been committed to doing business in an environmentally friendly manner (Compass group, 2010, p. 15). This has been by setting standards on waste reduction, recycling and conservation. It has strived as much as possible to minimize environmental impacts as a result of its operations.

Weakness and threats of the company

There are many weaknesses that the company is exposed to as it strives to continue operating favorably in the market. These weaknesses are very critical for the company to achieve its set goals and targets. The company has been facing a declining market share in the sector and industry as a whole (Compass group, 2010, p. 10). On the other hand, the company has a limited operating margin. Another weakness is that it has a limited liquidity position in place (Compass group, 2010, p. 5).

In addition to these weaknesses, the company has also faced some threats in the course of doing business. The US economic slowdown is a threat to the company’s business. Political stability and regulations have also been seen as a threat to the success (Compass group, 2010, p. 9). A shift in the eating preferences of consumers has also been a threat.


In a bid to ensure that these weaknesses and threats do not interfere with the company’s performance it has come up with the right strategies to correct this.

To correct its declining market share the company has been involved in extensive customer research to know the changing tastes and preferences in the market (Compass group, 2010, p. 22). This has been achieved through proper research and development to ensure that it doesn’t loose its market share. It has also increased its product base to include untapped markets that it did not cover before.

To correct operating margin and liquidity problems the company has had a strategy of turning to investors to finance its operations like expansion programs. It has also reviewed its business activities and operations in a bid to ensure that it returns maximum profitability for effective operations.

The US economic slowdown has affected business as it forms an integral part of its market. As the US economy is slowly picking up it has decided to diversify to other markets. It has mainly focused on acquisitions in the Asian market because it has many opportunities in the hospitality industry (Compass group, 2010, p. 17).

Some countries have had political instability and this has affected its business. In addition, some regulations have also had an impact on its operations. In cases where a country becomes politically unstable for long, the company has opted to end its operations and move to another peaceful country (Compass group, 2010, p. 5). To ensure that regulations are favorable for business it has always negotiated with the government and various industry players to reach an amicable solution and conclusion.

Eating preferences have also been changing and the company has invested a lot in customers care to know what customers want. This has enabled them to serve these customers well depending on what their preferences (Compass group, 2010, p. 21). In the long run, it has innovated new tastes that have helped to serve different tastes.

Results after these strategies were implemented

Implementation of these strategies has helped the company improve on its performance. This is because the company has achieved a 0.9% revenue growth in the first quarter of 2010 (from £6,927m in 2009 to £7,104m in 2009). Operating profit has on the other hand increased by 10% to £504 million from £455 in 2009 (Compass group, 2010, p. 23).

After having problems with operating margin this was corrected and the company has seen a 50 basis point increase in its underlying margin. This was from 6.5% in 2009 to 7.0% in 2010 (Compass group, 2010, p. 24). Free cash flow has also increased by 46% to £354million.This has been achieved despite the challenging economic times that have continued to be manifested over time.

What has led to these results?

These results have been achieved because of a good strategic outlook that was put in place by the management to ensure that the company continues growing on a good profitability path (Compass group, 2010, p. 26). The group has maintained a good operational discipline that has generated momentum in profitability in recent years. It has also used infill acquisitions to ensure that it covers a wide market area.

On the other hand, there has been a significant growth in the food and support services market. The management has relentlessly focused on efficiency as a way of improving its performance and results. The company came up with its own MAP program that has given it a framework to deliver new business (Compass group, 2010, p. 9). With good strategies in place it has won new contracts like Wells Fargo in the US and Deutsche Postbank in Germany. MAP program as their strategy has driven consistent performance across the group.

Opinion Yes

These strategies have been effective in ensuring that the company moves ahead as its performance has continued to grow consistently. Revenue has grown by 0.9% meaning that its market share has grown consistently (Compass group, 2010, p. 23). It came up with a good program that it has used to ensure sustainability. Strategic management theory has a plan of ensuring that the set objectives and goals are planned well to achieve results and this is what the company has undertaken to be where it is.

The company has involved shareholders/investors in coming up with the right decisions that have made it acquire new businesses in other markets thereby increasing its market position. Strategic decision making has enabled it to gain a competitive advantage over other competitors in the market. Through strategic management the company has come up with the right direction to follow in executing its operations.

Conclusion Challenges

There are many challenges of strategic management in hospitality. The first major challenge has been the overestimation of resource competence. Processes put in place to handle the new strategies have in most occasions not been able to handle this. For instance, the process of implementing the company’s MAP program has not been open enough to take off as the management had anticipated in the first place.

This has been manifested from failure to develop new employee and management skills that are necessary to ensure that this strategy achieves its objective as set out in the strategic plan. There has been resistance and reluctance from employees more so in cases where the new strategy is not well explained to them. The hospitality industry relies so much on customer care and experience and in cases where employees are not involved in strategy formulation, they have not been able to participate in its implementation as expected.

Challenges that Compass will be facing in the near future

Compass is involved in contract catering and providing food to the education sector that has specific responsibilities that the company needs to meet. This is a challenge that the company needs to take care of for it to succeed in the highly competitive contract catering market.

Another challenge is the ever changing market dynamics in relation to tastes and preferences. Customers are more informed of their needs and will always demand for new experiences. In addition, the company is involved in so many sectors with many operating companies. This can be challenging in coordination of its activities.

Recommendations to these challenges

These challenges need to be dealt with for the company to continue enjoying unrivalled growth. To deal with many responsibilities from the education sector, the company should develop a healthy diet and good eating habits by involving all stakeholders. This will be achieved through provision of information and promotional activities focusing on a school approach.

Because customers are more informed about their tastes and preferences, the company needs to be innovative in increasing its product range through extensive market research to know what customers want. This means that the group will have to invest in research and development with a good strategic plan in place.

To solve the problem of coordinating its ventures, the company needs to develop an action plan that will help in management and continual monitoring of progress. This should be done against agreed key performance indicators. Monthly monitoring will be necessary for comparison and business review.

Reference List Berry, L. 1995. On Great Service. New York: Free Press.

Christensen, C. 1997. The Innovator’s Dilemma. Boston: Harvard Business School Press.

Cokins, G. 2004. Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap). UK: Routledge.

Compass Group. 2010. Performance highlights. [Online] Web.

Gladwell, M. 2000. The Tipping Point. New York: Little Brown.

Hamel, G. 2002. Leading the Revolution. New York: Penguin Books.

Heskett, J. 1986. Managing in the Service Economy. Boston: Harvard Business School Press.

Kotter, J. 1982. The general manager. New York: Free Press.

Lynch, R. 2009. Strategic Management. Harlow: Pearson Education Limited.

Morgen, W. 2003. Fifty key figures in management‎. UK: Routledge

Traverso, D. 2000. Outsmarting Goliath. Princeton: Bloomberg Press.


The daily life of the ancient Maya Research Paper a level english language essay help

Introduction The Maya are people otherwise known as Mesoamericans. Long time ago, the people of Maya inhabited large cities and urban centers in the Central America; in fact, it is recorded that at a certain point in time, the Maya people had approximately a thousand cities. They used to live in rainforests and mountains; the region that are currently known as Guatemala, Honduras and El Salvador. The Maya people also inhabited northern part of Belize and some regions of southern Mexico.

The Maya of today still inhabit the same regions; however, the large cities no longer exist. From 300 A.D to 800 A.D, the people of Maya considered as a great nation and constituted individuals who were both traders and farmers. Besides, they had a lot o building talents which they utilized in constructing beautiful and attractive temples and pyramids (Sharer